My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... Ver mais
A empresa respondeu
The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Ver mais
A empresa respondeu
Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, Reino Unido
- 0333 034 6100
3,8
Bom
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really quick help at reception
Really quick help at reception, all bowling automated perfectly.
1 de janeiro de 2026
Resposta da Tenpin - Manchester - Parrs Wood
Hi Michael,
Thank you for your fantastic 5* review at Tenpin Parrs Wood! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff so friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph
Was rubbish
Was rubbish, balls were rubbish all mainly small holes staff not botherd to help and the lanes kept getting clogged up. On 2 games between 3 people mush have got clogged or malfunctioned atleast 15 times. Sat around waiting for staff to come and sort it out.
20 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hi Anthony,
Thank you for your 1* review at Tenpin Parrs Wood! We are very sorry to hear you found your most recent visit to us so disappointing, We will ensure this is passed across to the correct team as your feedback is important to us. We do hope to welcome you back again for hopefully a 5* experience. Best wishes- Steph
Amazing staff
21 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Parrs Wood. We will pass your lovely feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Staff very friendly and welcoming when…
Staff very friendly and welcoming when checking in.
20 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hi Susan, thank you so much for the lovely review of Tenpin Parrs Wood. We are pleased to hear you had a great time and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
I booked 2 games and food online
I booked 2 games and food online. I expected the food to arrive sometime during the first game. It didn't arrive until half way through the 2nd game and we didn't have time to eat it before we finished the game. When the game finished the next players turned up and we had to grab the food and move. Not a great outcome.
19 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hi Paul,
Thank you for your 3* review at Tenpin Parrs Wood! We are very sorry to hear you've not had a great experience whilst on your recent visit to us and the food come out later than expected. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Service and staff were fantastic
Service and staff were fantastic. Great fun, would definitely recommend 👌
20 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hi Sharron, thank you for the fabulous 5* review of Tenpin Manchester Parrs Wood! We are thrilled you had such a great time and found our team fantastic during your visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Fun with the family
We went to have some family fun with our children, They all had a brilliant time and all staff were excellent as always.
13 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hi Tracey, thank you for taking the time to write a review for Tenpin Parrs Wood! We're so pleased to hear that you had a great time with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Technical issues and no drinks arrived
We arrived at our lane and after the first bowl there was a technical issue. We asked 4 members if staff for help and they radioed for a reset but it didn’t work. We then asked to be moved to another lane which worked fine.
We ordered a round of drinks that never came. We were up and down to the bar but no one was there. After an hour and 15 it transpired that the order was mistakenly cancelled so we bought a round from the bar at the end of our two games. It was my birthday and not an enjoyable experience. Too many young staff and no management. I won’t bowl there again.
14 de dezembro de 2025
Resposta da Tenpin - Manchester - Parrs Wood
Hello there, thank you for taking your time to leave us some feedback for our Tenpin in Manchester. We are sorry to hear that you had a few issues during your visit with us. If you would like to discuss this further, please do reach out to us. We do hope to see you again for a much better experience. Our apologies - Kimberley
Had an awful experience a few months…
Had an awful experience a few months ago and was told to go in for a free game of choice and food, 3 occasions I visited the entertainment centre and got denied this request. Numerous times now I have responded back to the original email with ‘given voucher’ and all communications have been ignored.
14 de junho de 2025
Opinião espontânea
Resposta da Tenpin - Manchester - Parrs Wood
Hi Tanya, thank you for taking the time to write a review for Tenpin Parrs Wood. We're very sorry to hear that you had a previous bad experience and that you have had issues redeeming a voucher. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parss Wood', and we can pass this to the correct team to be looked into. Best wishes - Adelaide
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.