Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we wo... Ver mais
A empresa respondeu
We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
A empresa respondeu
We had a really good time, a few extra attention to details would have made it excellent. The manager on duty was great he was friendly and listen to our request. The other staff didn’t really ca... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, Reino Unido
- 0333 034 6100
4,0
Bom
183 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kids had a great time food was great…
Kids had a great time food was great and all together very good value
1 de abril de 2026
Resposta da Tenpin - Northampton
Hello Customer 38,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're happy to hear that your kids had a great time and that you found our food and value to be very good. Thank you for your positive feedback! All the best ~ Laura
Resposta da Tenpin - Northampton
Hi Cheryll, thank you for the 5* rating of Tenpin Northampton. We're so glad you enjoyed the atmosphere and found our team helpful and friendly. Hope to see you again soon.
Take care,
Kirsty
Staff were very friendly and helpful…
Staff were very friendly and helpful and gave us an amazing experience. Only bad thing that occured was we were short of 1 pre paid meal but was out again within 10 minutes
1 de abril de 2026
Resposta da Tenpin - Northampton
Hi Matt, thank you for the 4* review for Tenpin Northampton! We're so pleased that our team had provided an amazing experience! We're sorry to hear that there had been issue with your food order but we are glad that this was able to be resolved. We hope to welcome you back again soon! Best wishes - Adelaide
My granddaughter lost her purse with…
My granddaughter lost her purse with £10 in it we àsk at reception no one had handed it in
When we got home à phone call from tenpin said they had the purse
23 de março de 2026
Resposta da Tenpin - Northampton
Hi Grant, thank you for taking the time to leave a wonderful review of Tenpin Northampton! We are so pleased our venue was able to help reunite your granddaughter with her purse! Best wishes - Mel
Decent place for fun
Good customer service. It does get quite busy. I'd say they need more pool tables and air hockey tables. They should fix the machines more often as well
1 de abril de 2026
Resposta da Tenpin - Northampton
Hi there, thanks for leaving a rating and review for Tenpin Northampton! We appreciate your feedback and are glad the customer service was good during your visit. We will ensure that your feedback is shared with the relevant teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Rude staff who are young and couldn’t…
Rude staff who are young and couldn’t care about customer service
1 de abril de 2026
Resposta da Tenpin - Northampton
Hi there, thanks for leaving a rating and review for Tenpin Northampton. We're sorry to hear that you didn't have a great time during your recent visit. Please feel free to send us the details of your visit to customer.feedback@tenpin.co.uk with the subject 'Review - Northampton' where we will ensure it is passed onto the correct teams for future improvements to be made. We hope to welcome you back to Tenpin in the future! Best wishes - Rosie
Good value and enjoyed time with family…
Good value and enjoyed time with family and friends. Went 6.30 in evening and got half price bowling and certain drinks. Nice treat for the kids in the holidays.
31 de março de 2026
Resposta da Tenpin - Northampton
Hi Amanda, thanks for leaving Tenpin Northampton a fabulous 5* rating and review! We're happy to hear that you had a good time with your family and friends. It's great you were able to enjoy the half-price bowling and drinks in the evening. Thank you for your positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Services were available and provided on…
Services were available and provided on time.
And I got value for the money spent
20 de março de 2026
Resposta da Tenpin - Northampton
Hi Foster, thank you for rating Tenpin Northampton 5*! We're so glad to hear that you enjoyed the value for money and the service from our team. We hope to see you again soon! Best wishes - Adelaide
On time lane and clean.
7 de março de 2026
Resposta da Tenpin - Northampton
Hi Christopher, thank you for leaving Tenpin Northampton a lovely 4* rating. We are so pleased you managed to get your lane on time and that it was clean. We hope to welcome you back again soon! Best wishes - Kaylee
We visited again
We visited over the weekend, which we expected to be busy—and it definitely was.
There was a bit of chaos at the front desk when we arrived. Quite a few staff were standing around, but no one seemed to be actively checking people in to their lanes. It wasn’t a huge issue, but it did make the check-in process feel a little disorganised.
Our lane was ready straight away, which was great. However, it hadn’t been cleared from the previous group, and there were still drinks left behind. This was a bit frustrating, especially as we had three young children under five with us.
Overall, we would still visit again, but due to the check-in experience and the drinks left at the lane, we’re giving it a 4 out of 5.
7 de março de 2026
Resposta da Tenpin - Northampton
Hello, thank you very much for taking the time to leave a review of Tenpin Northampton! We are pleased to hear that you enjoyed your bowling and would visit us again. However, we are very sorry to hear that some of your visit was a little disorganised and your lane had not been cleaned! Please know that all feedback will be passed to the team and we look forward to seeing you again soon for hopefully a 5* experience! Best wishes - Mel
My son had a great time with his…
My son had a great time with his friends bowling.
8 de março de 2026
Resposta da Tenpin - Northampton
Hi Sally, thank you for the lovely 5* review for Tenpin Northampton! We're so glad to hear that your son and his friends had a great time bowling, and we hope to see you again soon! Best wishes - Adelaide
No glasses and some rude staff…
Ran out of pint glasses after one drink (2:30pm).
Group booking placed at the top of the stairs, next to 2 other group bookings either side. Very congested with numerous staff pushing past rather than saying excuse me.
28 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hi Michael, thank you for reviewing Tenpin Northampton! We're sorry to hear that there had been issues with the drinks and the lane assignments that had impacted your visit. We will pass on your feedback to be looked into and for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
Resposta da Tenpin - Northampton
Hey Paige, thank you so much for the amazing 5* rating and review of Tenpin Northampton. We are thrilled to hear you had a great time and that the team provided excellent service. Hope to see you again soon.
Take care,
Kirsty
Not the best
Apart from the bowling it was not a great nought had youths that weren't bowling throwing balls down the lanes not being used and then trying to find the bowling balls you want became a nightmare! Staff didnt rectify it. The sanitary bins in the toilet were over flowing with used sanitary products and unsanitary and no toilet roll in all but 1 toilet for the whole evening even after saying to staff.
28 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hi Dee, thank you for taking the time to review Tenpin Northampton! We're sorry to hear that your games had been disrupted and that there were issues with the toilets. We will ensure your feedback is passed onto our team for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
To close to freezing cold door
To close to freezing cold door - that remained open. We and two other families were sat in our coats. Loud places never normally bother me but you had the shout to have a conversation over the music.
20 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hi Kevin
Thank you for your feedback. We're sorry the cold door and loud music negatively impacted your experience. We will address these issues to improve the environment for our guests. Best wishes - Clare
Took 10 children for an 11th birthday…
Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we would like them rather than just bringing them, which we liked.
Part way through they called out to all celebrating a birthday and did a dance session, which our lot really enjoyed.
It was a really relaxed atmosphere, so they didn't mind them running about and the occasional drink spillage.
Would recommend and book again.
22 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hi Rachel,
We're happy the birthday party was a success! It's great to hear that the staff were friendly and helpful, and that everyone enjoyed the dance session and relaxed atmosphere. Thank you for recommending us; we appreciate your feedback! Best wishes - Clare
Could of been better
Service was fine and on arrival our lane was free straight away. The space was clean. We found that during our game 2 birthday parties was on near the end of their party an announcement came out for all children at the party to scream as loud as can then asked them to try again. This was awful for us and noticed the people bowling opposite wasn’t impressed with it either. Then the music was so loud we couldn’t hear each other speak. Our child has additional needs he really struggled we nearly left. Even our other children struggled with the pure loudness of the music. It spoiled our fun.
1 de março de 2026
Resposta da Tenpin - Northampton
Hello, Thank you for your feedback. We're sorry the party announcements and loud music negatively impacted your experience, especially for your child. We'll review our party procedures and sound levels to improve the atmosphere for all our guests. We do hope to see you again very soon. Many Thanks - Kimberley
Great service from the team
19 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you enjoyed your recent visit to us and found our team very supportive! We do hope to see you again soon. Many Thanks - Kimberley
Resposta da Tenpin - Northampton
Hello Rebecca,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're glad you enjoyed your experience with our efficient team and the atmosphere. Thank you for your positive feedback; it means a lot to us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Not the usual standard
It was difficult to find the right weight and sized balls. The food took a long time to arrive.
16 de fevereiro de 2026
Resposta da Tenpin - Northampton
Hello there, We appreciate your feedback for our Tenpin in Northampton. We are sorry the balls were hard to find. We will look into the food delays you experienced. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.