Brilliant night fun and trouble free. The string broke on one of our pins and a lady manager im assuming moved us quickly to another lant to continue our games. She was very apologetic about the inco... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... Ver mais
A empresa respondeu
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... Ver mais
A empresa respondeu
My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, Reino Unido
- 0333 034 6100
4,3
Excelente
128 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Tenpin - Telford
Hi Paul
We appreciate your feedback and we're sorry your bowling experience was shorter than expected. We'll look into this to improve. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk with the details of your visit and the subject as "Review - Telford" so we can reach out directly. Best wishes - Clare
The staff who looked after us where…
The staff who looked after us where great, nice welcome and nothing was a problem for them. It is very important when you have to look after 10 kids. Very much appreciated. I will recommend the place to my friend.
1 de abril de 2026
Resposta da Tenpin - Telford
Hello, thank you so much for the brilliant 5* review of Tenpin Telford! We are so pleased to hear you were well looked after on your visit and found our team welcoming! We are also pleased to hear you will recommend us to your friends and we very much hope to welcome you back again soon! Best wishes - Mel
Resposta da Tenpin - Telford
Hi there, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a great time with your family and that you enjoyed our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Had my son’s bowling party here and…
Had my son’s bowling party here and they were excellent.
29 de março de 2026
Resposta da Tenpin - Telford
Hi Francine, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a lovely celebration for your son and that our team had provided a great experience. We hope to welcome you back again soon! Best wishes - Adelaide
Poor communication cold food
We were given our lane number and told we needed to wait 30 mins from when we were booked before we could start tge wrote and told us lane 20, only to realise lane 21 was allocated too us after asking. On top of that The food wasn't very warm , wasn't tge best experience iver all
1 de abril de 2026
Resposta da Tenpin - Telford
Hi there, thank you for taking the time to review Tenpin Telford! We're sorry to hear that your experience was not as enjoyable as we'd have hoped and that there had been issues with the lane assignments and the food. We will ensure your feedback is passed onto the correct team for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Telford. We hope to see you again soon for a better experience! Best wishes - Adelaide
I sent a message to request a refund as…
I sent a message to request a refund as my grandson had broken his arm. No response, so we attended but was very difficult. Disappointing not getting any sort of reply.
31 de março de 2026
Resposta da Tenpin - Telford
Hello, thank you for getting in touch! We are very sorry to hear that your grandson had broken his arm and that you did not have a response to your refund request! We would like to look into this further for you so can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Telford' Best wishes - Mel
Resposta da Tenpin - Telford
Hi Tyler,
Thank you for your fantastic 5* review at Tenpin Telford! It's great to see you've had such a great day out with us and we look forward to welcoming you back again very soon! Best wishes- Steph
Food was good could of been more than…
Food was good could of been more than one member of staff on bar servie was abit slow
1 de abril de 2026
Resposta da Tenpin - Telford
Hi Sarah,
Thank you for your fantastic 5* review at Tenpin Telford! It's great to see you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back very soon! Best wishes- Steph
Happy and fun
We were welcome with friendly faces and when we had an problems the staff was happy to help to make sure are games went on
1 de abril de 2026
Resposta da Tenpin - Telford
Hi Joanna, thank you for leaving Tenpin Telford a lovely 5* rating! We appreciate your kind words and feedback! We're happy to hear that our team made you feel welcome and assisted with any issues to ensure your games went smoothly. We look forward to seeing you again soon for some more bowling fun! Best wishes - Rosie
Great tenpin.
Tenpin at Telford was clean and we had a good time.
I've marked it down because when we got there there was such a long queue and only one person on the til. There was 5 people in total behind with them. One in particular literally just stood there chatting. However in saying that the person that did serve us was so friendly and lovely and I felt bad for them as they were doing all they could do to get down the queue.
22 de março de 2026
Resposta da Tenpin - Telford
Hello, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Telford and found the location clean and tidy. We are sorry to hear about the wait time you experienced. We will pass your feedback onto our team to help us gain that final star. We do hope to see you again soon. Best Wishes - Kimberley
Excellent party
Booked a party for my son and his 5 friends. Great if you want a party for a small amount and price is good. The pizza and chips for each child was good and the birthday boy got a bowling pin (that his friends signed), a bag and T-shirt. He loved these gifts. They were also happy for you to bring your own cake.
25 de março de 2026
Resposta da Tenpin - Telford
Hi Claire, thank you for the 5* review for Tenpin Telford! We're so pleased to hear that you had a lovely party celebration for your son and that you enjoyed our bowling party package. We hope to see you again soon! Best wishes - Adelaide
Wonderful kids party
My daughter had a fabulous time at her 8th birthday party. Great set up and lovely party food. The staff really made it fun. We had an issue with a ball getting stuck on the lane and it was resolved very promptly. Highly recommend.
25 de março de 2026
Resposta da Tenpin - Telford
Hi there, thank you for leaving Tenpin Telford a lovely 5* rating. We are so pleased to hear your daughter had a great birthday with us and that the issue you faced was resolved quickly. We hope to welcome you and your family back again soon for more fun! Best wishes - Kaylee
Hi there we went bowling as a family on…
Hi there we went bowling as a family on Tuesday this week and ordered food along with 2 games of bowling there was a lack of suitable bowling balls and had to make do with whatever was available and the food we ordered was cold and the pizza looked like it came out of a freezer and was luke warm. I'm very Disappointed with the whole experience so we left early leaving my 14 year old daughter very upset as she wanted to play in the arcade.
25 de março de 2026
Resposta da Tenpin - Telford
Hi Andrew
We appreciate you rating Tenpin. We are sorry the bowling balls were limited and the food was cold. We'll address the food quality and ball availability. We regret your daughter was upset and you left early. Please email customer.feedback@tenpin.co.uk with the details of your visit and the subject "Review - Telford" and our team will reach out to you. Best wishes - Clare
Resposta da Tenpin - Telford
Hi Mark
We're glad you had a great time. Thank you for sharing your positive experience with us; we appreciate it greatly. Best wishes - Clare
Birthday Party
Fabulous birthday party for my 7 year old ! Highly suggest for a party x
25 de março de 2026
Resposta da Tenpin - Telford
Hi Sophie
We're happy your 7-year-old's birthday party was fabulous! We appreciate your suggestion and are so glad you enjoyed your experience with us. Best wishes - Clare
Pool
It was great me and my mate came in to play pool and there were so many good locations for the pool tables and they were at the best place
25 de março de 2026
Resposta da Tenpin - Telford
Hi Richie
We're happy to hear that you and your friend enjoyed playing pool! It's great to know that you found the table locations to be ideal. Thank you for your positive feedback. Best wishes - Clare
Resposta da Tenpin - Telford
Hi Anu, thank you so much for the brilliant 5* rating of Tenpin Telford. We are thrilled to hear you had an amazing experience and that the children also enjoyed themselves. Hope to see you again soon.
Take care,
Kirsty
Toilets were disgusting.
Bowling was fun and our lane was free on time. Unfortunately the men’s toilets were unclean & messy. Toilets were blocked and wet, not a nice experience for my young sons.
7 de março de 2026
Resposta da Tenpin - Telford
Hi Nisha, thank you for leaving Tenpin Telford a rating and review. We're glad you enjoyed bowling and that your lane check-in was smooth. We're sorry the condition of the toilets negatively impacted your visit. We'll address this immediately with the team to improve our services in the future. Thanks for your feedback and we hope to see you again soon! Best wishes - Rosie
My wife and I booked for midweek
My wife and I booked for midweek. Friendly staff, great time.
3 de março de 2026
Resposta da Tenpin - Telford
Hi Stephen, thank you so much for the wonderful 4* review of Tenpin Telford! We are delighted to see yourself and your wife enjoyed your recent visit and found our team friendly and we can't wait to see you both again soon! Best wishes - Mel
Resposta da Tenpin - Telford
Hello, thank you so much for the excellent 5* review of Tenpin Telford! We are thrilled the best time was had and we can't wait to see you again soon! Best wishes - Mel
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.