Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Ver mais
A empresa respondeu
Localização
Alterar localização10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Ver mais
A empresa respondeu
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Ver mais
A empresa respondeu
I can’t believe there is no hand sanitizer stations in the bowling areas. The holes in those balls are an absolute quagmire of disease. I had to watch our party like a hawk to make sure nobody touche... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informações de contacto
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Reino Unido
- 0333 034 6100
4,1
Bom
344 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can’t believe there is no hand…
I can’t believe there is no hand sanitizer stations in the bowling areas. The holes in those balls are an absolute quagmire of disease. I had to watch our party like a hawk to make sure nobody touched their face, eyes or mouths. I wouldn’t allow them to buy food because of this.
I admit that this is probably my only reason for not giving 5 stars but it’s a massive concern to me. Next time we visit I will make sure we bring our own sanitizer.
29 de agosto de 2026
Resposta da Tenpin - Warrington
Hello Penno,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We understand your concern regarding the absence of hand sanitizer stations in the bowling areas and the impact this had on your visit. We will certainly take your comments into consideration for future improvements. We hope that your next visit is a 5 star experience. All the best ~ Laura
Great day out at a good price
2 de setembro de 2026
Resposta da Tenpin - Warrington
Hello Darren,
Thank you for taking the time to rate Tenpin Warrington 5 stars . We are delighted to hear that you had a great day out and that you found the prices agreeable. We look forward to welcoming you back again soon. All the best ~Laura
Very easy to get to and park bowling…
Very easy to get to and park bowling was very good
2 de setembro de 2026
Resposta da Tenpin - Warrington
Hello Andrew,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you found it easy to get to us and that you enjoyed your bowling experience. We hope to see you again soon! All the best ~ Laura
Resposta da Tenpin - Warrington
Hello Gemma,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are delighted to hear that the staff were helpful and the service was quick. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Resposta da Tenpin - Warrington
Hello JF,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you had a great bowling experience and that our team contributed to your positive visit. We hope to welcome you back again very soon! All the best ~ Laura
The bowling was great
The bowling was great. The food not so great fries were hard and barely luke warm. The Southern fried chicken burger was just edible. Very bland and dry and the bun it came in was the same. Not worth the price charged. The sachet of sauce wasnt much use either
1 de setembro de 2026
Resposta da Tenpin - Warrington
Hi there. Thank you for taking the time to leave us a review for our Warrington Tenpin location. It is disappointing to hear that you did not enjoy the food, we appreciate your feedback regarding this and always recommend speaking to the team on site if there are any issues. - Best wishes, Jade.
Wait for food 45 minutes we had…
Wait for food 45 minutes we had finished are game before we had it
2 de setembro de 2026
Resposta da Tenpin - Warrington
Hi Christine, thank you for leaving Tenpin Warrington a rating and review. We are truly sorry to hear about the extended wait time for your food. We understand how frustrating it is to finish your game before your meal arrives. We will ensure your feedback is shared with the correct teams, and we hope to welcome you back for a much better visit in the future. Best wishes - Rosie
Poor service
The place looks nice for the upgrades, and we liked the touchscreen system in the bowling lanes for it's ease of use, the kids liled having their photo attached to their score.
Unfortunately there was a fault with the lane part way through our second game. I pressed the assistance button and after waiting 10 minutes noone had been so I went to the service desk at the bar. The person there told me they would send someone to fix the issue so I went back and waited another 10 minutes, however noone came. I went back to the bar and asked again, the person said they would reset the lane and send someone to check the issue. I also mentioned at this time that we would now be late for the pre-ordered pizza which we had arranged to have after bowling at 12pm. I went back to the lane and waited for the lane to be fixed again. After another 15 minutes, at 12.10, a member of staff brought our pizzas over, I informed him the lane still wasn't working, he then moved us to another lane to finish our game.
When the kids got to eating their pizza we were disappointed to find that they were both burnt, the kids ended up leaving most of it, and I can't blame them as I tried it myself and it was not nice.
I think waiting 45 minutes for an issue with the lane was unacceptable, especially as in that time not one staff actually came to look at the lane to assess the problem. The food wasn't edible, but at this point I'd given up on expecting any resolution from the staff so we left.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Sarah, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your recent experience and the issued you were faced with. This is not the standard we would usually expect. To discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for the disappointment caused and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Worse soft play ever not even worth it.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Marvi
We are truly sorry to hear that our soft play experience did not meet your expectations. We are constantly working to improve our facilities and appreciate your feedback. Best wishes - Clare
Resposta da Tenpin - Warrington
Hi Wing
Thank you for your fantastic 4-star review! We are so happy to hear that you had a wonderful day with your family. We hope to welcome you back again very soon for more happy memories. Best wishes - Clare
Good value for money day at Tenpin…
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained in the arcade. Everything was well organised, and we felt it offered excellent value for money especially as it was less than half the price of Didsbuy. A really enjoyable day out that we would happily recommend and visit again!
20 de agosto de 2026
Resposta da Tenpin - Warrington
Hello Claire,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so pleased to hear you and your children had such a great day out with us. It's wonderful to know you enjoyed the bowling, lively atmosphere, and arcade. We appreciate your kind words about the value for money and look forward to welcoming you back again soon! All the best ~ Laura
We spent a great time there
We spent a great time there. Food and drinks was good.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Warrington. We do hope to see you all again very soon. Many Thanks - Kimberley
Bit confused by their timing
Bit confused by their timing. Had hoped to book a game of bowling for my 2 grandsons & they would eat free. Surprised to learn this policy was suspended in the school holidays ? Surely a time when grandparents/parents would use it most
6 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Mark
Thank you for your feedback. We understand your confusion regarding the suspension of our "kids eat free" policy during school holidays. We appreciate you highlighting that this is a time when families would most likely use such an offer. We will certainly take your comments into consideration. Best wishes - Clare
My son was disappointed 😔
They said that lazer tag was unavailable until 7pm due to wet paint and there when they had a booking online for 5pm. It was my son's birthday and he was very disappointed that he couldn't do it.
25 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Matt
Thank you for taking the time to leave a review. We are very sorry to hear that the laser tag was unavailable during your son's birthday celebration. We understand how disappointing this must have been for him, especially on such a special day. We sincerely apologize for the inconvenience and the impact this had on your visit. Best wishes - Clare
Easy to book on line
Easy to book on line . Polite efficient reception . Great electronic scoring.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Eustace
Thank you for your fantastic 5-star review! We are so pleased to hear that you found the booking process easy, our reception efficient and polite, and that you enjoyed our electronic scoring. We hope to welcome you back again soon! Best wishes - Clare
11 of our family went together
11 of our family went together. The food side needs improving on. We didn’t get what we ordered because one of the cooks went off sick I think.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Christine
We appreciate your feedback regarding your family's recent visit. We are concerned to hear about the issues with your food order and the impact of our staffing situation. We are reviewing our kitchen operations to prevent such occurrences. Best wishes - Clare
Lovely little afternoon with the…
Lovely little afternoon with the grandkids, perfect
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Lesley
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you had a lovely afternoon with your grandchildren. We hope to see you all again soon for more family fun. Best wishes - Clare
Few things wrong
Few things wrong. Staff had issues from the start! Rooms not functioning properly. Props already exposed as locking meconisum wasnt working. Asking for help was a real ball ache! They couldnt hear us. Had to give us walkie talkies.. which delayed time for our game... staff didnt engage in game play. I had two autistic children with me and we did all 3 escape rooms but it was hectic! Staff where very unorganised. Wouldn't go again to this escape room we travels a fair way to wasnt worth the cost.
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Destiny
Thank you for taking the time to leave a review for your escape room experiences. We are truly sorry to hear about the issues you experienced and will pass your feedback across to Houdini's. We hope you will visit again to try the bowing at Tenpin Warrington. Best wishes - Clare
It was a lot of fun but they need more…
It was a lot of fun but they need more games in the arcade because there wasn't a huge variety
26 de agosto de 2026
Resposta da Tenpin - Warrington
Hi Tyler, thank you for leaving a 5* review of Tenpin Warrington! We're so glad to hear that you had such a great time and we appreciate your honest feedback regarding the variety of arcade machines. We can't wait to welcome you back again soon! Best wishes-Leila
Resposta da Tenpin - Warrington
Hi Rachael, thank you for leaving a 5* review of Tenpin Warrington! We're so glad to hear such wonderful feedback and we can't wait to welcome you back again shortly! Best wishes-Leila
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.