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Tenpin - Worcester Opiniões 

147
TrustScore: 4 em 5

4,1

Perdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We took two young children for bowling, lunch and arcade games and had great fun. The food was lovely and the toilets were clean. It was school holidays so quite busy and I just want to mention how gr... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

We always enjoy it here and the staff were friendly. Only criticism when we visited last week, 26/08/26 the heat was stifling. It made it extremely uncomfortable to enjoy the games. Thought i was goi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

A laser tag party for my child with close friends and parents. We had a great time, experience would have been better if the guns were charged and working as many of us had to change packs throughout... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went for something to do in the holidays. So much to do and very reasonably priced. Great place and we had lovely young man called James serve us multiple times he was great, super helpful, friendly a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, Reino Unido

  • 0333 034 6100

4,1

Bom

TrustScore: 4 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(147)

11 702 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Brilliant staff lovely and friendly…

Brilliant staff lovely and friendly quick with food and the drinks were good aswell and we enjoyed every minute of it :)

29 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Nicola, thank you so much for rating Tenpin Worcester 5*! We are pleased you've had such a great time whilst on you recent visit to us! It's great to hear you found the staff so friendly and enjoyed your drinks and food. We can't wait to welcome you back soon. Best wishes, Jade

Classificada 5 em 5 estrelas

Good fun

Good fun, efficient service & food was quite good too

1 de abril de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Paula, thank you for the 5* rating of Tenpin Worcester. We're pleased to hear you had great fun and enjoyed the food. Hope to see you again for another 5* experience.
Take care,
Kirsty

Classificada 5 em 5 estrelas

Staff very helpful and quickly observed…

Staff very helpful and quickly observed we had a chair user and asked if we needed the ramp for bowling.

1 de abril de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Jonathon, thank you for rating Tenpin Worcester 5*! We're delighted to hear that our team had provided a helpful service during your visit. We look forward to welcoming you back again soon! Best wishes- Adelaide

Classificada 5 em 5 estrelas

Great family activities

Great family activities, we'll set out with a bar for food and drinks. Lots to do.

1 de abril de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Paul, thank you for the 5* review for Tenpin Worcester! We're thrilled to hear that you had a great visit and that you enjoyed the food, drinks and our fun activities. We can't wait to see you again soon! Best wishes - Adelaide

Classificada 4 em 5 estrelas

Bowling was great, age verification not so great.

Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in English. She said initially that she couln't accept it because it was not British ( which she quickly retracted and gave some other spurious reason). He had flown in specifically for our family gathering so this soured the day somewhat.

28 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Tony, thank you for taking the time to review Tenpin Worcester! We're pleased to hear that you had a great time bowling with your family, but are sorry to hear that there had been issues with the age verification process and for any disappointment caused. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester'. Best wishes - Adelaide

Classificada 3 em 5 estrelas

Staffing level issues

Although everthing was ok with the bowling - big issue was staffing. Felt so sorry for them as it was so busy and only one girl serving the main bar and one serving the drinks via qr code. Waiting ages which meant we nearly went over time.

They did so well under the pressure but people were not nice to them,

1 de abril de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Emma, thank you for the 3* review of Tenpin Worcester! We are happy to hear that you enjoyed your bowling but we are very sorry to hear that there was limited staff which caused a delay. Your feedback will most certainly be passed onto the relevant team and in the meantime we hope you will still conder visiting us in the future! Best wishes - Mel

Classificada 5 em 5 estrelas

Booked 2 lanes for 10 people with ease

Booked 2 lanes for 10 people with ease
Great night out,

1 de abril de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Sally, thank you for your 5* review of Tenpin Worcester! We are delighted your group had a great night out and we can't wait to see you all again soon for another 5* experience! Best wishes - Mel

Classificada 5 em 5 estrelas

kicked me out for no reason

kicked me out for no reason

25 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Steph
We appreciate your feedback. We'll look into the matter. Best wishes - Clare

Classificada 5 em 5 estrelas

My son had a great time and loved his…

My son had a great time and loved his bowling party

21 de fevereiro de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Lucy
We're happy to hear that your son enjoyed his bowling party and had a great time with us. Thank you for your positive feedback! Best wishes - Clare

Classificada 4 em 5 estrelas

Escape room could be better

Booking was super easy and the escape room and pizza worked out to be a great deal for my son’s birthday. The escape room itself was OK. It don’t seem to flow and there were a couple of tasks that either didn’t work properly or we were told ‘ignore that picture, it doesn’t look like that now’. Friendly and helpful staff though. Just would recommend an update of the RMS Titanic escape room.

25 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi there
We're happy the booking was easy and the package suited your son's birthday! We appreciate your feedback regarding the flow and tasks in the escape room. We'll review the RMS Titanic escape room to ensure everything functions correctly. We're glad you found our staff helpful. Best wishes - Clare

Classificada 5 em 5 estrelas

Fun friendly atmosphere and staff…

Fun friendly atmosphere and staff helpful

21 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hey Hannah, thank you so much for the lovely 5* rating and review of Tenpin Worcester. We are pleased to hear you had a lovely time and enjoyed your experience. Hope to see you again soon.
Take care,
Kirsty

Classificada 5 em 5 estrelas

Booking by phone was nice and…

Booking by phone was nice and straightforward. The staff dealt with us straightaway when we arrived. Everything went smoothly

25 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hello Kathleen, Thank you for taking your time to leave us a brilliant 5* review for our Tenpin in Worcester. We are pleased to hear that you found our booking system easy to use and that the session ran smoothly! We do hope to see you again very soon. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Good lanes

Good lanes, nice welcoming staff, nice food and all round great place

22 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Steve
We appreciate you taking the time to leave us such a wonderful 5-star review! We're so glad you enjoyed our lanes, food and welcoming staff. Best wishes - Clare

Classificada 1 em 5 estrelas

We didn’t come in due to a power cut

We didn’t come in due to a power cut

15 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Sally
We regret that the power outage prevented your visit. We appreciate you letting us know about this situation. Best wishes - Clare

Classificada 5 em 5 estrelas

Very good

Very good. Friendly service

14 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Lee
We're glad you enjoyed your experience with our friendly service. Thank you for your positive feedback; it means a lot to us. Best wishes - Clare

Classificada 1 em 5 estrelas

Power cut stopped play, waiting for refund

We pre booked a game for mothers day for 2pm. When we arrived we were told the electric had been off all morning but had just come on and we would be able to enter soon. After around 15 mins we were let in. We bought a round of drinks and went down to start bowling, after the first ball the lane stopped working. We were then changed to a different lane but before we could start the electric went off again. After around 20 mins they said we would all have to go outside. They took all our numbers to ring us when they could. We then left. I recieved a phone call from them on Monday asking if I wanted to rebook or have a refund. I opted for a refund. It is now Wednesday afternoon and no sign of my money back yet.

15 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Ian
We're sorry your Mother's Day booking was disrupted by the electrical issues. We regret the inconvenience caused by the lane malfunctions and the subsequent cancellation. We're addressing the refund process and appreciate your patience. We value your feedback. Best wishes - Clare

Classificada 4 em 5 estrelas

The staff were friendly and the venue…

The staff were friendly and the venue was clean, tidy and food arrived promptly

12 de março de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Jodie, thank you for taking the time to leave a great 4* review of Tenpin Worcester! It is wonderful to see you had such an enjoyable visit and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Classificada 4 em 5 estrelas

It was a good overall experience

It was a good overall experience, we had to wait for a lane to open and be prepared but other than the wait it was great

28 de fevereiro de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi James, thank you for the 4* review for Tenpin Worcester! We're sorry that there had been a wait time to begin your games. We can sometimes encounter delays while preparing the lanes, however we are glad that you had a good overall experience. We hope to see you back again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Slick service punctual to get on the…

Slick service punctual to get on the lane. All went well. Thanks

7 de fevereiro de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi there, thank you for rating Tenpin Worcester 5*! We're so pleased to hear that the service was quick during your visit and that all went well. We look forward to seeing you again soon! Best wishes - Adelaide

Classificada 5 em 5 estrelas

Staff was really helpful and friendly

Staff was really helpful and friendly

19 de fevereiro de 2026
logótipo da Tenpin - Worcester

Resposta da Tenpin - Worcester

Hi Katie,
We appreciate your 5-star rating! It's great to hear our team was helpful and friendly; we look forward to your next visit with us! Best wishes - Clare

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