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Tenpin - Wrexham Opiniões 

143
TrustScore: 4.5 em 5

4,4

Unit B14, Eagles Meadow, Wrexham, LL13 8DG Wrexham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Had 2 games with food and drink Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.

A empresa respondeu

Classificada 5 em 5 estrelas

Staff where friendly and polite and we didn’t have to wait for our lane even though we arrived a bit early, food was also very nice

A empresa respondeu

Classificada 4 em 5 estrelas

Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.

A empresa respondeu


Informações sobre a empresa

  1. Pista de bowling
  2. Bar
  3. Escape room
  4. Centro de laser tag
  5. Centro de lazer
  6. Sala de jogos de vídeo

Escrito pela empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informações de contacto

  • Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, Reino Unido

  • 0333 034 6100

4,4

Excelente

TrustScore: 4.5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(143)

11 702 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staff working are amazing

Staff working behind the bar were incredibly helpful and very nice.

27 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Sam, thank you so much for rating Tenpin Wrexham a fantastic 5 stars! We are pleased to hear you had an enjoyable visit. We hope to see you back again soon.
Take care,
Kirsty

Classificada 5 em 5 estrelas

The staff are very helpful and can’t do…

The staff are very helpful and can’t do enough for you. Nice and clean. Only thing is a bit of a wait at the bar and if u playing bowling then everyone has to wait till u get back.

3 de março de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hey Teri, thanks so much for rating Tenpin Wrexham a brilliant 5 stars! We are so pleased to hear that you had a great experience and that the team were super helpful. We will pass on your comments to the correct team for future improvements.
Take care,
Kirsty

Classificada 1 em 5 estrelas

Refused entry without adult

Booked for my son in advance. Door security told him and a friend they couldn’t enter without an adult.
No such thing mentioned on booking and he has been before without one. Afternoon ruined.

1 de março de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Richard,

Thank you for your 1* review at Tenpin Wrexham! We are very sorry to hear your son was turned away at the door upon arrival. We will ensure this this is passed across to the correct team to make this more clear for future visits. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Classificada 5 em 5 estrelas

Super easy to book and start

22 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Rhys, thank you very much for this lovely 5* review of Tenpin Wrexham! We are so pleased to see you had a great time and found our booking process easy to use! We hope this means you will visit us again soon and we look forward to welcoming you back ! Best wishes - Mel

Classificada 5 em 5 estrelas

Easy booking and check in

Smooth online booking, clean facilities and smooth check in upon arrival.

20 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello Claire, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Wrexham. We are so pleased to hear that you found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley

Classificada 5 em 5 estrelas

Hey Niko it's your cousin roman let's…

Hey Niko it's your cousin roman let's go bowling

1 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham. We are thrilled to hear that you had a great time with us. We do hope to see you again soon. Best Wishes - Kimberley

Classificada 5 em 5 estrelas

Daughter had a great time catching up…

Daughter had a great time catching up with her friend while bowling.
Great venue.

19 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Cheryl, thank you for leaving Tenpin Wrexham a wonderful 5* rating. We are thrilled to hear your daughter and her friend had a great time with us recently and we hope to welcome them back again soon! Best wishes - Kaylee

Classificada 1 em 5 estrelas

I have sent an email and had no…

I have sent an email and had no response.
Was told I had to pay walk in price to add people to my lane that I booked online?? Was told you don’t do student discount when it says on your website you do and management was rude. Not a great experience tbh.

22 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello Donna,
Thank you for getting in touch. We regret that you did not receive a response to your email. We are sorry you were disappointed to have to pay walk in prices for additions and Student discount only runs at certain times. We'll address this with our team to improve our service. Thanks for your feedback. All the best ~ Laura

Classificada 5 em 5 estrelas

Fajna atmosfera

Fajna atmosfera

21 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Lukasz, thank you for leaving Tenpin Wrexham a fantastic 5* rating. We are so pleased you enjoyed your visit to us and we hope to welcome you again soon! Best wishes - Kaylee

Classificada 5 em 5 estrelas

Bowling

We spent a nice family time.
Nice place for family and friends.

19 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Nat
We're happy to hear that you had a nice family time at our place! We appreciate you sharing your experience with us. Best wishes - Clare

Classificada 2 em 5 estrelas

Sign up is at the bar so if someone…

Sign up is at the bar so if someone went to sign in someone could take their game whilst they are still waiting as you only have to press the tick to start a game I was sick as soon as I got home had a pepsi and it made my sick black.

16 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the game sign-up confusion and your feeling unwell afterward. We'll look into the sign-up process and food safety. If you would like to discuss your visit please email customer.feedback@tenpin.co.uk with the details and the subject "Review - Wrexham" and someone will contact you. Best wishes - Clare

Classificada 5 em 5 estrelas

I made a mistake and booked the wrong day

I made a mistake and booked the wrong day. We turned up a day later and the response was, 'not a problem, we will get you on the lane as quick as possible'. To me that speaks for itself. Thank you staff member

16 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello, thank you so much for the brilliant 5* review of Tenpin Wrexham! This is great to hear and we are so pleased you got to see how fab out team really are! We do hope you will visit us again soon and we can't wait to see you again for another 5* experience! Best wishes - Mel

Classificada 4 em 5 estrelas

Girl on reception was very helpful when…

Girl on reception was very helpful when I had to change my booking in Wrexham . She was so friendly and I was really happy

20 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Deb,

Thank you for your 4* review at Tenpin Wrexham! We are delighted you found the staff so friendly on your recent visit to us. We love to her all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Classificada 5 em 5 estrelas

Great experience and fab value for…

Great experience and fab value for money. It would be great to see more activities being offered at the Wrexham tenpin as is offered at others. Food always great

16 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello, thank you for this brilliant 5* review of Tenpin Wrexham! We are so pleased you had such a great time and found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Classificada 5 em 5 estrelas

We go here a lot and always have a…

We go here a lot and always have a great time

27 de janeiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Donna, thank you very much for the wonderful 5* review of Tenpin Wrexham! We are really pleased you visit us lots and always have a great time and we look forward to seeing you again soon for some more bowling fun! Best wishes - Mel

Classificada 5 em 5 estrelas

Good fun

Good fun. Cheaper on a Tuesday

5 de janeiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hey Sue, thank you for the lovely 5* rating of Tenpin Wrexham. We are thrilled to hear you had a fun time and got to take advantage of our Tuesday offer. Hope to see you again soon.
Take care,
Kirsty

Classificada 5 em 5 estrelas

Great experience

Great experience! No queueing. Very well organised. Straight to lane , ordered drinks online that arrived quickly. Great atmosphere

31 de janeiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi, thank you for the brilliant 5* rating and review of Tenpin Wrexham. We are pleased to hear that you had a great experience and enjoyed the atmosphere. We hope to see you again soon, for another fun time!
Take care,
Kirsty

Classificada 5 em 5 estrelas

Great place

Great place, fantastic staff, great food, food took time to arrive but was worth the wait

22 de janeiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hello Kirsty, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham! We do hope to see you again soon. Many Thanks Kimberley

Classificada 1 em 5 estrelas

I usually enjoy bowling here

I usually enjoy bowling here, but my recent visit was ruined by the staff's attitude. The employees at the Tenpin were incredibly rude and unhelpful , It’s a shame because the facilities are good, but the poor service makes me hesitant to return. I hope management takes steps to improve their customer service.

1 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hi Sylwia, thank you for taking the time to leave a review of Tenpin Wrexham. We are sorry to hear that your recent visit was not what you had hoped for. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Wrexham'. Please include as much detail as possible.
Take care,
Kirsty

Classificada 4 em 5 estrelas

Had a great time

Had a great time, was a good atmosphere.
Was very busy but ordered drinks through the QR code at the lane and they arrived soon after with a friendly smile.

Staff where all helpful and polite even though it was very busy. We had lovely afternoon.

1 de fevereiro de 2026
logótipo da Tenpin - Wrexham

Resposta da Tenpin - Wrexham

Hey Dave, thank you for taking the time to leave a review of Tenpin Wrexham. It's great to hear that you all had a brilliant time and enjoyed the atmosphere. Your feedback is important to us and we will pass this on for future improvements. Hope to see you back again soon for a 5* experience!
Take care,
Kirsty

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