Terra's Kitchen Opiniões 476

TrustScore: 3 em 5

3,1

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Classificada 2 em 5 estrelas

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Fornecedor de produtos alimentares

Informação fornecida por diversas fontes externas

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

476 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,1

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(476)

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Classificada 2 em 5 estrelas

There isn't a lot of variety, Terrible delivery service

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier will pick up the empty box then redeliver the empty box the next day; even though the return label is clearly visible.

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Patricia,

Your comments are so helpful to us as we continue to find new ways to improve. Thank you!

Classificada 4 em 5 estrelas

Great service so far.

Great service so far. I would like to see more seafood options. So far I have only seen fish options and there only a few.

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Tami,

We’re so grateful for your review. Customers like your make our days. Thank you!

Classificada 5 em 5 estrelas

Love how many different meal options…

Love how many different meal options there are. The pre-washed, cut/chopped produce and pre-measured seasonings cuts down on cooking time compared to other meal prep delivery companies. Having breakfast, lunch, dinner, and snacks all covered with my weekly delivery has been a huge time and money saver!

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Alexandra.

We really appreciate your review. We want to bring the best service to you every time. Thank you!

Classificada 5 em 5 estrelas

Great Service!

I have loved Terra's Kitchen! It makes cooking quick and easy, a very convenient service. The customer service has also been amazing! I highly recommend TK to anyone who likes easy to prepare meals delivered to them!

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Meredith,

Thank you so much! Feedback like this is so appreciated as we grow.

Classificada 4 em 5 estrelas

Good recipes and quality of food

Good recipes and quality of food. Only complaint is the lack of more steak and beef options. Had more options when we began, but those recipes are no longer available.

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Victor,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Classificada 5 em 5 estrelas

I love Terra’s Kitchen

I love Terra’s Kitchen. I love that the food is already diced when you get it and the prep to cook is so minimal. The ingredients are also very fresh!

17 de abril de 2018
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Resposta da Terra's Kitchen

Hi Lorelei,

This just made our day. We love hearing what YOU love. Thank you!

Classificada 5 em 5 estrelas

I like so many aspects

I like so many aspects of Terra’s Kitchen: the recyclable containers; the “vessel” which is picked up and leaves you with no waste material and uses less boxes, packing material and cold packs; and the readily available nutrition information. And the food is fresh and flavorful! My only problem is that the meals are a very generous portion for two servings. They could easily serve 3 portions. I am learning to manage my orders to cope with that.

16 de abril de 2018
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Resposta da Terra's Kitchen

Orley, wow! We really appreciate it. We're sharing this feedback with the team. Thank you!

Terra's Kitchen

Classificada 5 em 5 estrelas

Eating well on a busy schedule

Love that they use a reusable container to ships the food and love that they take all the prep work out of eating!

The food is delicious and really is a time saver. The only bad thing I'd say is that the menu doesn't change as frequently as other competitors but again the other competitors are not doing all the prep work for you.

16 de abril de 2018
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Resposta da Terra's Kitchen

Amy, we appreciate your feedback and will take this back to the team. Thank you!

Terra's Kitchen

Classificada 5 em 5 estrelas

Always excellent service and fresh food…

Always excellent service and fresh food delivered as promised in an ingenious reusable vessel. Never any difficulty in canceling or correcting a mistaken order. Always prompt, friendly service! Recipes are straight-forward and easy to prepare even if you don't love to cook. Many choices for all palates, continually updated menus.

16 de abril de 2018
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Resposta da Terra's Kitchen

TRS, we really appreciate the review. We want to bring the best service to you every time. Thank you! Terra's Kitchen

Classificada 3 em 5 estrelas

More variety needed; fewer spicy meals, please

Pros: Foods are usually very fresh and tasty; vessels are a God-send, other companies don’t recycle as well as TK; instructions are clear and concise; best food delivery kit, and I’ve tried them all; no hassle returning vessel for next day pickup; the pre-prep is very helpful and time-saving.

Cons: Need more variety in meals, can seem boring after a few weeks; most of the offers are too spicy for my taste; would appreciate variety in ethnicity, such as French, German, American.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Cecilia,

We appreciate your feedback and will take this back to the team. Thank you!

Classificada 4 em 5 estrelas

I love the food and customer service

I love the food and customer service. I only have one complaint but the company ALWAYS fixes the issue. My complaint is that whenever we get something with an avocado in it the avocado is bad. The company ALWAYS helps me and is great to work with. So although it’s a complaint the company always fixes it.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hello,

Thank you so much for the feedback, we really appreciate it,

Thank you,

Classificada 4 em 5 estrelas

Exceeded expectations!

Really friendly and helpful staff- I had some questions and they emailed and then called me with assistance.
I shop for low calorie vegetarian options for my family of four. This eliminated most of the other meal-kit organizations. We've had 12 meals thus far with only one repeat. Food is fresh, healthy, colorful and tastes really good. We order two different meals per week and that really improves our at-home menu. There are often leftovers as the portions are quite generous.

I don't think the "Prep time" is accurate (always takes me longer). Occasionally, the process is involved and I'm glad that I sort of know my way around the kitchen.

I wish there were a way to reduce all the packaging, but I can't imagine how that would work.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Robert,

We appreciate the feedback and we will share this with our team.

Thank you,

Classificada 5 em 5 estrelas

The food has been very good and mostly…

The food has been very good and mostly fresh. If there has ever been an issue with delivery they have been on top of it and are very quick and courteous to answer any concerns. The recipes are easy to follow and are a great way to introduce new recipes tot he family.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Lisa,

Thank you so much for the feedback!

Thank you,

Classificada 5 em 5 estrelas

Great company

Great company. I would order more if they didn't have a $72 minimum.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Mary,

Thank you so much! Feedback like this is so appreciated as we grow.

Classificada 4 em 5 estrelas

Quick

Quick, healthy, and tasty! (But more variety needed). I have tried a number of meal delivery services. The Terra’s kitchen meals stand out for being simple without compromising flavor. They regularly are prepared in the length of time that it says on the recipe card (unusual), and sometimes can be done even shorter! Most importantly the meals are healthy. I’m a working mom with a kid and a newborn and with the reduced prep time of Terra’s, I have still been able to make meals three nights a week. The only reason I am giving 4 stars instead of 5 (I wish I could give 4.5) is because after 6 months I am finding that I wish there was a little more variety for my somewhat picky family. Some of the meals I’ve reordered 4-5 times.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Sara,

Thank you so much for taking the time to share with us.

Classificada 4 em 5 estrelas

Yummy and quick and looking forward to more choices

Pros: The meals are yummy and easy to prepare. I particularly like the delivery method with the cooler and drawers so the items do not get all tumbled around. We chose this service because the food is pre-prepped which makes meal assembly faster and tidier, and because we can skip deliveries so that we only get packages every other week. All of that has been great.
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Cons: I am on a low-carb diet and I do not like spicy food. This means that I used up all the meals of interest to me within 2 months. Also in order to see the carb count of a meal before I order it, I have to download the recipe card. Since I usually order on the phone, that is not convenient.

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Lesley,

Thank you so much! Feedback like this is so appreciated as we grow.

Classificada 4 em 5 estrelas

I think two things set Terra’s Kitchen…

I think two things set Terra’s Kitchen apart from other box meal subscriptions: 1) Package recycling. I am absolutely thrilled to see a reusable container and the convenience of being able to set it out the following business day for pick up; and 2) the convenience of having much of the ingredients prepped. This really reduces the amount of time it takes to get dinner on the table. The one downside is the limited number of choices for meals/recipes

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Marcia,

We really appreciate your review. We want to bring the best service to you every time. Thank you!

Classificada 5 em 5 estrelas

Great recipes with great quality food

Great recipes with great quality food. Fast customer service!

16 de abril de 2018
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Resposta da Terra's Kitchen

Hi Katie,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Classificada 5 em 5 estrelas

Easy to follow

Easy to follow. Minimum prep needed. Also I love the vessels for delivery so you don’t have to break down card boxes constantly.

15 de abril de 2018
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Resposta da Terra's Kitchen

Hi Sun.

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Classificada 5 em 5 estrelas

Great meals

Great meals, fast easy dinner. Salads and extra snacks are great too.

15 de abril de 2018
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Resposta da Terra's Kitchen

Hello,

Thank you for the feedback!

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