Our frame cracked on our Rover TerraTrike Tandem for the 2nd time. Although the part was covered the $400 labor was not. Also… our trike has a grey frame but the only colors available were neon ora... Ver mais
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Leia as opiniões dos outros
I purchased a Marine flag and am very disappointed, I am a Marine Corp vet and I feel the flag is poorly made and poorly depicts the tradition of the Marine Corp. It is only printed on one side, ther... Ver mais
A empresa respondeu
Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I sugg... Ver mais
I purchased my Terratrike Rover i8 off the dealer's showroom floor. I took it home and gave it a spin around the block. The brakes were not working properly and when I had it in 5th gear, it was slipp... Ver mais
Informações sobre a empresa
Sobre TerraTrike
Informação fornecida por diversas fontes externas
“Provide solutions for our customer by offering quality human powered vehicles and accessories.”
Informações de contacto
4460 40th St SE, 49512, Grand Rapids, MI
- 800-945-9910
- info@terratrike.com
- www.terratrike.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terratrike has done a great job of…
Terratrike has done a great job of supporting my older model trike. Their service is always courteous and prompt.
There staff was knowledgeable and…
There staff was knowledgeable and friendly will call them again when I need another part.
Thank you all at Terra Trike for…
Thank you all at Terra Trike for helping me get my new parts and get back on the road. You showed u cared by emailing me back w questions, and that was helpful. On the road again!
The technician was extremely helpful on…
The technician was extremely helpful on the phone. The product was delivered FAST, IPS system works great.
I needed a unusual part and they found…
I needed a unusual part and they found one and got it to me quickly. Very good customer service.
Knowledgeable, friendly, and polite.
They were knowledgeable about their products, friendly and polite.
Great service
A mistake on the original order was immediately acknowledged and generously and quickly corrected.
costumers above profits
TerraTrike is one of the few companies that values costumers above profits. Yes, Recumbent Tricycles are a small, niche market, but TTs products are quality built and their customer service is outstanding.
Smaller Than it Looks
I bought the deluxe seat bag to replace the original seat bag. It is very well made and does carry more stuff than the original bag. It is, however, simply smaller than I expected it to be. I've looked at the pictures and video and still think it should be a tad larger. Wishful thinking, maybe.
Terra Trike makes high quality products
I just needed a couple small parts
I just needed a couple small parts, screws and such. They had them in stock and in the mail the same day I called. Very knowledgeable. Great service.
It is a little hard for a one handed …
It is a little hard for a one handed person to put on but once it's on it does the job.
Fast and effective web site
Fast and effective web site, easy to use and informative. Couple that with quality products and fair prices makes for a good research and shopping experience.
Have not had much time to ride yet do …
Have not had much time to ride yet do to an injury . Love my trike so far and hoping to ride more soon as part of my therapy .The only thing I would change is more options on tires and gearing . With the help of my dealer I think we have exactly what I want now. Will know more after I put a few miles on it . My wife says she is next ! I have the sportster model with a nuvinci N360 hub and a 3 ring up front .
I needed a brake part and they knew …
I needed a brake part and they knew exactly what I needed
pasts help
I needed brake part. I talked with Gerrod and he make some suggestions where I might the part locally. No local source so I ordered from TerraTrike. Fast service.
Love my TerraTrike
Love my TerraTrike. It's comfortable, easy to operate, have enough gear to make it easier or harder depending on what I want.
Everything is good about TerraTrike except accessory mounts
Everything is good about TerraTrike except their mounts for your accessories like the Boom Mount and Handle Bar Mount your phone and trike lights. They are fragile, they vibrate and they break easy. Everything else is super great. I am looking to purchase a second TerraTrike in the Spring 2018
ordered comfort padded seat mesh part …
ordered comfort padded seat mesh part #TT000554 great seat padded in all the right places. Have had 4 back operations and needed the extra support its great
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