I’ve bought 2 clubs from you over the last year and a half for close to $800 and both clubs showed up past when you said I could get them. The clubs are great but your ability to deliver when you say... Ver mais
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I’ve bought 2 clubs from you over the last year and a half for close to $800 and both clubs showed up past when you said I could get them. The clubs are great but your ability to deliver when you say... Ver mais
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Great place to get golf attire, equipment and accessories. Wide selection and best prices I have found online. I also frequently shop at The Sportsman’s Guide website so this great product variety was... Ver mais
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I have always shopped TGW for all things golf, and I am loving my shoes. Unfortunately TGW no longer ships to APO addresses so I will have to find another place to shop. If TGW resumes APO shipments ,... Ver mais
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Ordered a Driver, it arrived,wrong shaft, they sent a return address for shimpent.Heard nothing,emailed,they said club just arrived in the warehouse,4/14 and 3/5 days a credit will be applied. Two we... Ver mais
A empresa respondeu
TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
Estados Unidos da América
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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First off, I take no issue with TGW's selection, prices, and inventory level. I bought what I bought because it was substantially cheaper than at my local golf course. BUT... it appears they contracted exclusively with FedEx, and I have had nothing but trouble with FedEx ever since COVID-19 started. My recommendation is to do what you need to do to get 2nd day air service, because I'm already 5 days out from when I ordered and instead of being 500 miles from me in Wichita (where their warehouse is), my stuff is now 400 miles from me in the other direction, as in Indianapolis. And each day brings a new estimated delivery date. The original estimate transit time on the TGW website was 2 days.
Skechers are without a doubt the most comfortable golf shoe there is. I also have the mesh type for hot, dry days. I used to be a longtime FootJoy person, but Skechers are now my go-to for golf shoes and everyday run/walk shoes. *** TGW as usual is first rate with good prices, fast shipping and excellent customer service. Have never had a single issue with TGW. Not to many companies you can say that about. ***
Purchased a wedge on June 8th for my nephew's birthday. Delivery is supposed to occur on June 17th which will be a day ahead of his party. No tracking information, says processing. Called Customer Service and am told that it will definitely arrive on the 17th. Still no tracking number. Call the next day and ask to cancel the order as it's stuck in Kansas. Can't do that because it's left the warehouse. The agent says she will overnight a club to me - that's great. Later that night, an email stating that the order has been cancelled. Another call to customer service who after a 15 minute hold tells me that the original item has now been scanned by Fed Ex so she cancelled the overnight. The original item will arrive in 3-10 business days.
We are expected to accept this level of mediocrity in online purchasing these days. Whether the issue is ostensibly Covid, or supply chain, or not enough employees or some other made up excuse, the consumer is expected to be ok with that. I am not, and the only way to address the issue is to leave reviews explaining the circumstances of each individual's experience, and hope that eventually, the retailer loses business.
Bought ProV 1 x golf balls. Great price- looking to buy more
Great site to find what you want or need - for your Golf game. Great selection of Top Line equipment, clothing etc.
Easy to find products on their Web site !
Very Trustworthy Company !!!
Just made my 1st of I'm sure MANY! Hubby and our 16 yr old son recently gained interest after the 16 yr old was asked to join the High School team. Purchased hubby a bag and both of them new shoes. I may need a 2nd job to support their habit! ❤️❤️ Luckily Saturday Steal emails seem to be a life saver!!
Ordered a golf dress , love it ! Order tracking was prompt and easy , arrived as expected .
If only we could give no stars. TWO weeks ago ordered and PAID EXTRA for two day shipping for golf bag as we’re hitting the road for a couple of months. Bag never showed. FEDEX tracking according toTGW (1st customer service call). says delayed, undeliverable but here in Phoenix. Our delivery address check with TGW customer service is CORRECT. He then said bag would be here next day. Two days later- No bag. Only TGW has FEDEX tracking. 2nd call to TGW— They’re tracking still saying delayed. TGW says it. cannot recall and canx order since it’s already shipped. TGW has no idea when it will come. We’re leaving town for two months. TGW customer service gal had attitude and did NOTHING to try to resolve—no resolution on helping. We can’t even change address to send to a family member. We offered several resolutions (including her calling FEDEX) all of which were shot down by USELESS customer service rep. IF bag ever comes, we wont’ be here. It will get stolen. DO NOT ORDER ONLINE from them—VERY UNRELIABLE. No one offers ANY resolutions. Be warned—they will tell you what you want to hear to get you off the phone.
Excellent selection, great prices with quality merchandise, superior customer service.
You can’t trust a purchase here. I have a tournament next week and purchased new Footjoys. The site said nothing about low stock or warning or anything similar. I ordered, they took my money, then emailed two days later saying it’s out of stock. The shoes were sold from under me and I was told “our website usually is up to date, I’m sorry but it will be 3-5 days before your money is returned”. Bottom line is now I’m gonna go shoot a 68 in my old ran down adidas and never shop here again. I suggest you all find a more reputable site.
Horrible. My order is over $250 and the crappy free shipping cannot even be tracked. It’s been over 2 weeks and I have no idea where my order is. Customer service told me they can trace it but that takes ANOTHER 7-10 days. Buyer Beware, if you need your purchase in a timely manner! It’s may or may not arrive and they DONT CARE. I will not be ordering here again, they can keep their Smartpost and I will order from a more reliable source with decent accountable shipping.
Ordered 1 dozen golf balls with logo as a gift.Stated 10 days for delivery.Over 12 days no sign of golf balls.Too slow.
I have used TGW for orders over the years and they are always on time and I have not been disappointed. Good products and good prices. Lots of inventory too.
Large offering across all categories and great pricing
Was running out of options for all white attire to celebrate my dearly loved 101 Gma
Although she passed a week before she would have been 102
she has truly been blessed and so have we. Anyways I digressed
TGW saved the day
I have never had a problem with TGW. Best prices and best service. No other site has the selection TGW has.
This place spams your email pretending to be Southwest Airlines. Let's find the owners, the real owners, and let them know how we feel about that.
Never buy from those people whatever they are involved in.
Terrible customer service. There are so many options out there, dont waste your time buying from them.
Excellent prices for quality golf attire!
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