This company is terrific. I do recommend them and they really care about their products and customer service. I look forward to being a customer for many years to come. They are really a reputable st... Ver mais
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Leia as opiniões dos outros
Horrible customer Service. Ordered 10/10/26. By 20/26/26 notjing. Took me 2 days to get any response from customer service. They put up a fictitious shipping that it would delivered 10/29/26. No... Ver mais
I have been buying products from That Daily Deal for a few years and have been pleased overall with my purchases. Items are accurately described and are packaged well so they arrive safely. However, I... Ver mais
I have been ordering from TDD for multiple years now. I've always had a good experience. Tons of great deals. Even if an issue with your order arises, their customer service will rectify the issue ver... Ver mais
Informações sobre a empresa
Escrito pela empresa
That Daily Deal is a small business from Johnson City, TN. We've been in the retail game for 20 years! We offer the best deals at the lowest prices, plus highly rated Customer Support.
Informações de contacto
Johnson City, Estados Unidos da América
- support@thatdailydeal.com
- www.thatdailydeal.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products and exceptional customer service…
I have purchased several items from Daily Deal and they really are great deals. They have the BEST customer service I have ever experienced. I have had an issue a couple of times. Contacting the was easy through their email and they responded quickly and the issue was taken care of right away with professional, courteous and efficient representatives. I trust them and their products and enjoy purchasing from them.
Great prices and awesome customer…
Great prices and awesome customer service!
The TEAM at the Daily Deal is awesome
The TEAM at the Daily Deal is awesome. I am a longtime customer and have always gotten great service. This last time was over a food item that was not compatible for me. They went ahead and refunded me everything I paid for it with a smile and I kind word!!! Give them a try you will love them.
All the best……….. Scott
Love buying stuff through daily deal
Love buying stuff through daily deal, very impressed with the items and the pricing ! I buy a lot of products through them and I’ve never been disappointed!
I have had good experiences with TDD
I have had good experiences with TDD. Overall happy with purchased items. If something didn't work out, I have found them to be reasonable and pleasant to work with.
Customer No Service
My experience with a daily deal return policy was not good. I purchased some Lume that took several weeks to arrive then I was allergic to it and they told me I had to return it at my own expense. This is not good customer service.
My order I received was not what I…
My order I received was not what I expected so I contacted them. They not only made things right they did quickly and politely. Their customer service was excellent!
Still waiting on products...
I ordered Father's Day gifts on June 6th. Standard shipping says 3-8 business days, so I figured I would receive items in time. It is the 25th of June, and the items are just getting to Glendale Heights, IL. This company purports to be a US Company, which I mistakenly believed the items were made in the USA. Shipping info tells me that after my order was placed, this company orders from overseas. I could have ordered off of Temu if I wanted cheap junk. Not happy and would not recommend.
Customer Service Excellence
Customer service not only answered my emails promptly, but with courtesy and resolve. Thank you for great products, deals, and people that handle the little snags so well.
Prompt response to my email about a…
Prompt response to my email about a damaged product received.
Best best best company
Best best best company! Great products at great prices and AMAZING staff all around!
Received non-working product and customer service won't respond!
I ordered a heating pad which barely even got warm. I emailed support to return it, 3 days after I received it (their requirement is within 6 days, so I was within that time limit). I received an automated message telling me what the requirements for return were (all of which I was in compliance with), but never got anything back from a real human. I have since emailed 3 times and have never received a reply. I also tried calling and got a generic voicemail asking me to email! Nearly two weeks have now gone by and I can't get anyone to reply to me to refund my money for a non-working item. STAY AWAY!!!
Horrible Customer Service When Seeking Help
I have tried to contact That Daily Deal on two separate occasions. June 14 and June 19. Each time I received a response by email asking that I not send more than one request. I provided details of defective products (2) seeking replacements or a refund. No follow up reply was received. I've purchased other products from this company and in those purchases had no issues. That is the reason I gave three stars. When they work, they work.
No response when contacted.
First, I used Paypal to place order, and they shipped to wrong address. I emailed them to let them know, but heard nothing back. I was notified that it was delivered to wrong address, and again contacted them to let them know. Again, no response. For the third time I requested they either reship to my current address, or refund. Again no response.
Good customer service
I accidentally put in the wrong address when I made an order. It was just a slight typo. I emailed the team at That Daily Deal on a Sunday night, they replied same day and confirmed they corrected the mistake. Great experience.
Had a problem Susan handled it quickly.
I've placed a couple of orders and have received one and it was just as promised.I also made a order by mistake and Susan quickly took care of it.I look forward to many more orders.
Still don't have my order
I will NEVER order from them again. I STRESS EVERYTHING TAKES FOREVER TO GET. I live in Tennessee and they are based out of Johnson City, TN. I ordered on May 21,2026 and it's now June 8th,2026 and I still don't have. I emailed customer service and was told the order was behind in shipping from a 3rd party and they hadn't received. I asked for a refund bc they said it hadn't been sent out. I got another email from the very rude owner saying I couldn't get a refund bc my order was sent out. I asked when, couldn't be told. So I still haven't received my order and I still haven't gotten a refund. So disappointed in their attitude towards customers and their shipping is AWFUL! This iS NOT the first time I've ordered from them. This is by far the worst experience I've had

Resposta da That Daily Deal
Poor Communication and Never Ordering Again
My experience ordering from That Daily Deal has been disappointing and frustrating. I placed an order and I was told that the items would have been picked up at their warehouse no later than 5/29. After sending messages requesting the order cancelation/refund, I was only told that they had issues with their vendor which has delayed shipment. I literally at this point want to cancel my order and delete the account. I have sent messages and even called, but you never reach anyone. I will never order from them again!
I have purchased a few items from That…
I have purchased a few items from That Daily Deal, and never had a problem, until my last order. I received the wrong item and after sending requested info, pic of item sent & packaging label, they credited my account. I was a bit worried at first, but they were GREAT on customer service, which means so much, these days. Thanks TDD, I will continue to check out your items daily. Good luck & best wishes for more years of good deals & satisfying the customer.
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