This company is terrific. I do recommend them and they really care about their products and customer service. I look forward to being a customer for many years to come. They are really a reputable st... Ver mais
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Leia as opiniões dos outros
Horrible customer Service. Ordered 10/10/26. By 20/26/26 notjing. Took me 2 days to get any response from customer service. They put up a fictitious shipping that it would delivered 10/29/26. No... Ver mais
I have been buying products from That Daily Deal for a few years and have been pleased overall with my purchases. Items are accurately described and are packaged well so they arrive safely. However, I... Ver mais
I have been ordering from TDD for multiple years now. I've always had a good experience. Tons of great deals. Even if an issue with your order arises, their customer service will rectify the issue ver... Ver mais
Informações sobre a empresa
Escrito pela empresa
That Daily Deal is a small business from Johnson City, TN. We've been in the retail game for 20 years! We offer the best deals at the lowest prices, plus highly rated Customer Support.
Informações de contacto
Johnson City, Estados Unidos da América
- support@thatdailydeal.com
- www.thatdailydeal.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Refunds
I am afraid to admit that I spend way too much money on this site. The deals are incredible and so many various products. They are quick to respond to email and will refund products that don't work, like the massager I purchased. Refunded, no questions asked and shipping included. Great customer service and great deals!
I had a problem with a defective…
I had a problem with a defective product. They were very fast and efficient in rectifying the issue.
Wonderful experience
Wonderful experience! I had an issue but customer service was quick to respond and resolve the matter immediately!
Awesomely Awesome ✝️ staff
Awesomely Awesome ✝️ staff. That ACTUALLY care for their guests/ customers.
They Gooooo above and beyond, to help you, the customer.
WOOOOOW
The worst company ever
The worst company ever. They use a low budget deliver service that left my package in the street if it was even delivered. They refuse to give me my money. They just ripping people off. Just like Temu CRAP

Resposta da That Daily Deal
Poor CUSTOMER SERVICE
I placed two separate orders for items from the daily deal recently. In the past, when I had made purchases, I eventually received it. Very sluggish turnaround time with poor tracking of shipment.Because several days had gone by and still nothing I emailed CUSTOMER SERVICE and was told that there are only 20 people working there and they do their best. I should be patient and it would be received in about 8 to 10 days. Three. weeks later, still nothing. I inquired again and discovered that my orders were canceled and a refund sent without an explanation until I inquired why. I was told the stuff was probably lost and that was it. Maybe if you’re so busy you can afford to lose more customers until you are able to run the store effectively. Big disappointment.

Resposta da That Daily Deal
Good but lots of room to improve
They have quite a few things that I'm interested in, and have ordered quite a few times from them. Their prices are reasonable. Their shipping cost isn't bad considering the deals they are offering. The biggest issue is they are very slow to ship, at least in my experience. Multiple times it's taken over 2 weeks for items to be received. And when I've contacted customer support all I hear is crickets. I live in the same town there located in, and I've often been tempted just to show up at their offices to ask but I think that would be a bad idea.
Thatdailydeal.com is nothing more than…
Thatdailydeal.com is nothing more than a scam, with employees straight out lying to customers, I placed a order on 03/10/26, it is now 03/26/26 and I still have not received my purchase, and it has not even been given to the Post Office for delivery, I contacted them last week asking where my order was and someone named Bailey told me my order would ship last week, it is now Thursday of the next week and now they just refuse to even reply to my message, I have ordered from them in the past, but if this is how they do business and treat customers, I am done, just look at there feedback and you will see how this company has gone down by lying and stealing from customers.

Resposta da That Daily Deal
Very customer service oriented
I had an order duplicate & as soon as I called, left voicemail, they immediately called me back and credited my account! No worries! Thank you!

Resposta da That Daily Deal
This company is a scam
This company is a scam. Don't buy anything from here. It's supposed to come in about a week and I bought something on the second they overcharged me. I was supposed to have free shipping because of looking at Brad's list and seeing the offer and then I paid for it and I see that PayPal charged me 20 bucks for something that was supposed to be about $12 and it's been almost a month and they didn't send it anyway.

Resposta da That Daily Deal
I guess I just don't get it
I guess I just don't get it. Enthusiastically dove right in and started placing orders. I was aware they are a local company in Tennessee so my assumption was a standard 7 to 10 day ship time being generous with a 10 day window for a company that's 100 miles away. So when I hadn't seen anything in 14 days I decided to follow their support protocol. They responded thst they would need additional time to respond. I was now at 4 active shipment with ZERO tracking info after 14 day. Order Status on all? Processing. I still don't have a response from support nor a viable tracking nunber. This is all OKAY???? wth.
I had an issue with an e-mail i did not…
I had an issue with an e-mail i did not receive to down load the product. the issue was resolved quickly and professionally.

Resposta da That Daily Deal
I received my item but it arrived damaged
I received my item but it arrived damaged. I sent an email to That Daily Deal and was quickly refunded. I was pleasantly surprised at their quick response. I will definitely continue to check out their daily bargains.
Disappointing
I ordered a bracelet ( from Macys)
They sent something entirely different.
I contacted them and they said sorry we're not responsible .
Told Macys also - no response .
This co is getting less and less responsible .
Disappointing shipping and response times
I've been a customer since 2021. They are taking longer and longer just to ship (7 days plus and the carrier still doesn't have the item). I've been waiting for a week for a reply on a missing order. They need to scale up their customer service and fulfillment centers. This is their last chance for me.
Ordered first aid kit
Ordered first aid kit. Received a screwdriver. Company will not send correct item or refund. Literally took my money. This happened at a Chinese company during Covid but this is my first time with a US company doing bait and switch. Stay away
Their customer service is excellent
Their customer service is excellent. I sent in an email in regards to a shipping cost issue and they corrected in right away. Highly recommend this company!
Terrible company with no customer support
Company sent me inaccurate delivery information. Made it sound like delivery was in 10 days but turned out it meant shipping. Then when I went to track the shipment, the shipping carrier said they never received the order. I tried contacting the company several times with no response. They don't answer their calls and haven't responded to emails. Terrible company and no customer support.
Had a mix-up and they sent the wrong…
Had a mix-up and they sent the wrong product (it happens, that's life). Not only did they refund my purchase but insisted I keep the product they accidentally sent me. Nice folks, good service with a friendly small business vibe.
Positive customer service experience
There was a potential loss of product issue.the item was indeed not lost. I contacted customer service before I knew with certainty and I feel they took good care of me!!
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