Amazing experience! The website is well made, very clear and they have loads of options and details regarding every product. I ordered the Peak PP-330 and the whole process was smooth, quick a... Ver mais
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Leia as opiniões dos outros
First time order with The Warehouse.com and have to say I could not find a better price and the customer service was excellent. After a slight glitch where the courier only picked up the laminator pou... Ver mais
We recently purchased our second shredder from The Warehouse.com, following detailed advice from Phil Taylor. The shredder and free air purifier were delivered on time. The agreed cashback deal, handl... Ver mais
Having struggled to find a source of a better quality, small office use paper shredder my search ended with a Fellowes Powershred 62MC. Finding The Warehouse.com gave me the best price, plus... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Warehouse.Com Ltd. was created out of a frustration at the lack of expertise that end users could call upon for good advice when looking to purchase shredders; binding machines; laminators; print finishing & paper handling equipment; and design-led, colour-rich office furniture together with the associated supplies. Within the business there exists over 60 years of combined experience in this equipment. Our selling process is a consultative one. We attach a great deal of importance to listening carefully to our customers' requirements before making an appropriate recommendation. In taking a consultative and specialist approach to the sales process, we are able to differentiate ourselves from many of our competitors. We react quickly to any after sales issues, but our ethos is to avoid these in the first place by striving to make sure our customers get the right equipment for the job. To this end, we do not hide behind contact forms on our web sites but positively encourage you to call one of our sales advisers for assistance on 01225 487200 . You can buy with confidence from a company that really cares about pre- and after-sales service, operates from a physical office & warehouse facility and counts among it's customers hundreds of schools & further education establishments, central government, the Cabinet Office, MOD, NHS Trusts & PCT's, GP surgeries, local authorities, police forces nationwide, many major blue-chip corporations including all the major banks, general companies & other businesses. We look forward to working with you.
Informações de contacto
Cambridge House, Henry Street, BA1 1BT, Bath, Reino Unido
- 01225 690700
- contact@twcgroup.co.uk
- www.the-warehouse-online.com
4,8
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, knowledgeable about the products and next day delivery.
16 de maio de 2019
Opinião espontânea
Speedy delivery and solid communication
14 de maio de 2019
Opinião espontânea
I wasn't sure which Binder to purchase…
I wasn't sure which Binder to purchase as we only bind approx 3-4 reports a week and these are only 25 pages each at the most. The gentleman I spoke to was very helpful and honest about the differences between the manual and electric binders. I did look at other online sites but I have to say The Warehouse had the most competitive pricing. I opted for a manual binder which was in the sale - so all in all very happy with the purchase. And my boss is happier I got it at a good price.
8 de maio de 2019
Opinião espontânea
Superb service
Clear website and astonishingly efficient service.
23 de abril de 2019
Opinião espontânea
Easy ordering service
Easy ordering service, informative product description,Excellent product delivered on time and undamaged.
Will ….. without doubt …….refer you to all my business colleagues who demand good service etc as standard in todays fast paced environment. Thank you.
20 de abril de 2019
Opinião espontânea
excellent fast service
12 de abril de 2019
Opinião espontânea
we purchased a shredder
we purchased a shredder - it didn't work properly and we called - a replacement was sent the next day - no questions asked - impressive customer service
10 de abril de 2019
Opinião espontânea
Absolutely disgraceful service and…
Absolutely disgraceful service and company. Would definitely not recommend.
Despite the reply below - we did not refuse delivery, we spent a good 10 minutes on the phone to the delivery driver trying to help, and when I offered to go and wait in the car park, the driver disappeared without notifying us that he wasnt going to try again. Nobody from my company was rude to anyone, quite the opposite.
The driver was obstanant and despite our attempts to help him, took it upon himself to disappear without notifying us that he was doing so.
To suddenly "invent" a restocking charge is a true disgrace and I am fairly sure is illegal. Like I said, I would definitely not recommend using this company.
8 de abril de 2019
Opinião espontânea
Resposta da The Warehouse.com Ltd
This customer refused delivery of their item for no valid reason at all and was rude to the carrier driver. We offered to arrange a re-delivery for them, but they refused to pay the nominal cost of this and instead opted to have us organise return of the item. As clearly stated on our website under our Trading Terms, which were agreed to by the customer at checkout and additionally as stipulated by law under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the customer has the right to cancel a purchase of an unwanted item and is responsible under these circumstance for paying any postage or shipping costs incurred when returning the product. We fail to understand this customer's grievance when this this is exactly what took place at their own behest.
Great service would definitely buy from…
Great service would definitely buy from The Warehouse.com again
8 de abril de 2019
Opinião espontânea
Great all round service
huge range, competitive prices, brilliant communication
4 de abril de 2019
Opinião espontânea
Excellent service and good product
1 de abril de 2019
Opinião espontânea
I didnt know which binder to buy for my…
I didnt know which binder to buy for my needs. Company gave me good advice.
27 de março de 2019
Opinião espontânea
5 star company
Had a problem with a unit (shredder) being delivered damaged, spoke and emailed, unit collected and replaced with new - what more can i say, excellent company to do business with.
26 de março de 2019
Opinião espontânea
Product arrived within two days
Product arrived within two days! Very efficient service altogether. Product was shredder oil.
21 de março de 2019
Opinião espontânea
Excellent service
14 de março de 2019
Opinião espontânea
Excellent advice on the phone and…
Excellent advice on the phone and delivery within 48 hours.
6 de março de 2019
Opinião espontânea
Are always able to provide next day…
Are always able to provide next day delivery and offer a wide range of quality goods for the binding machine
4 de março de 2019
Opinião espontânea
Swift response to issue
Shredder purchased. Easy to use website and very quick delivery. However box was badly damaged and shredder had sustained some damage. Contacted company who were quick to respond. Offered to arrange collection and replacement. As damage was minor and would not impact function I accepted a partial refund. Refund was processed on the same day.
27 de fevereiro de 2019
Opinião espontânea
Easy to order,fast delivery
Easy to order,fast delivery, well packaged,have put into use no problems,3 position switch could be it's weak point however I would still recomend product & company
27 de fevereiro de 2019
Opinião espontânea
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