Goods were received in good time (Prowarm electric heating) , and although there was a slight glitch in terms of what I received, the issue was dealt with extremely efficiently by Rob, who was super... Ver mais
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Leia as opiniões dos outros
Ordered some mirrors for a small project; order placed Friday and goods arrived promptly on Monday. Offered to choose which day to receive goods within a fortnight window and was kept up to date with... Ver mais
A empresa respondeu
Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these... Ver mais
A empresa respondeu
Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamentos e sistemas de aquecimento
- Loja de acessórios para casas de banho
- Fornecedor de materiais de construção
- Serviços de aquecimento
- Loja de bricolage, casa e jardim
- Loja de materiais para canalização
Sobre The Underfloor Megastore
Escrito pela empresa
As one of the UK's leading underfloor heating retailers, we pride ourselves on excellent service and a fantastic buying experience. We strive to be the best by listening to our customers and that's why we love hearing your feedback.
Price & Product Guarantees
We’re confident our prices are one of the lowest around, so if you can find a like-for-like product at a lower price, we’ll do our very best to match it.
Trade Account
Trade professional? Why not open a trade account with us. With a host of incredible benefits including a guaranteed discount, free standard delivery, easy returns and replacements, extended warranties and more.
Wherever you are in the UK, we make it easier to shop, purchase, and get all your underfloor heating products delivered straight to your door.
Informações de contacto
Unit 1, Mayfair Industrial Area, Maldon Road, Latchingdon, CM3 6LF, Essex, Reino Unido
- 01277 572021
- sales
- www.thebuildingmegastore.com
4,8
Excelente
70 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Generally good
Generally good, paying £4 for free delivery was an unexpected surprise. Would have been good to know a threshold for free delivery as I prefer to spend more instead of paying delivery.
3 de setembro de 2024
Resposta da The Underfloor Megastore
Hi Michael,
Thank you for taking the time to leave a review. As discussed, thank you for bringing this to our attention. Our e-commerce team have rectified this to make it clearer that if you spend over £25 then you get free delivery.
I am sorry you were not entirely happy, we will refund the £4 delivery fee to make up for the confusion.
Thanks again for shopping with us,
Rob
Brilliant personal service experience…
Brilliant personal service experience via phone and email from making an initial enquiry, advice on correct product - underfloor heat mat and underlay boards in my case as well as easy to place an order via the site.
Would use this company again and recommend to anyone looking for underfloor heating products.
3 de setembro de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Hi Tracey,
Thank you so much for your review. You have been a great customer and we are so glad you are happy with our products, website and service!
Thanks
Rob
Best company to go to
Best company to go to for all your under floor heating needs. Been using these guys for a long time now and no one compares on price and service.
29 de agosto de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Thank you Jack!
Thanks for the continuous support and always sending over your install photos and videos. It’s a huge help!
It’s great to supply such an impressive builder like yourself.
Thanks
Rob
Top notch compmay
Really good communication and delivery. Pricing is very competitive also. I was searching for a small batch of insulation for my utility room and many of the rival companies have a minimum order or ridiculous delivery costs (which is fine if you are ordering 100m2+, but for a small job is uneconomical).
Underfloor Megastore are now my de facto stop for all insulation needs 🤗
23 de novembro de 2023
Opinião espontânea
Resposta da The Underfloor Megastore
Thank you so much for your order and your support to our business!
I hope all goes well with your install and please send over any photos of your install for us to use on our socials!
Thanks
Rob
Export Efficient
Being an export order, a good deal of trust is involved as well as excellent communication. We wish to thank Rob for his knowledge, expertise and patience. The Underfloor Megastore has a wide range of products of excellent quality and competitive prices and would not hesitate to recommend them!
2 de julho de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Hi Jim,
Thanks so much for your review! It was great to assist you and I hope the install goes well.
If you do have any questions, do not hesitate to contact us.
Thanks
Rob
Resposta da The Underfloor Megastore
Hi Gary,
Thanks for your review! We are so glad that you are happy with our service.
If you do have any photos, please send them over to sales@theunderfloormegastore.co.uk!
Thanks again for your order.
Rob
Underfloor Heating Thermostat Great service
Great service. Easy to order online and as promised delivered the next working day by lunchtime. Delay with fitting so no pictures yet. Thanks
16 de maio de 2024
Resposta da The Underfloor Megastore
Hi Denise,
Thank you so much for taking your time to leave us a review! It’s great to hear you are happy.
Once fitted, if you get the chance, please send any photos to our email sales@theunderfloormegastore.co.uk.
Thanks
Rob
Quick & good value.
14 de maio de 2024
Resposta da The Underfloor Megastore
Thank you for taking the time to leave us a review. It’s great to hear you are happy with our services! Please do not hesitate to contact us for any future projects.
Thanks
Rob
Always a pleasure to deal with the…
Always a pleasure to deal with the Underfloor Megastore, Rob is most helpful with any questions and quick to feed back.
Great customer service and support 👍🏽
15 de maio de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Thank you for your review! It is always a pleasure to work with such great customers.
We hope you enjoy your underfloor heating and please do not hesitate to contact us in the future.
Thanks
Rob
Very good service from Rod with quick…
Very good service from Rod with quick replies to my inquires will recommend them to anyone who is thinking of getting underfloor heating
22 de abril de 2024
Resposta da The Underfloor Megastore
Hi,
Thank you so much for your review and kind words. Thanks for shopping with us and enjoy your underfloor heating!
Thanks
Rob
The Underfloor Megastore
Excellent Service
Really great service with these guys. Next day delivery which is great and super easy product to use and everything you need comes in the kit. Highly recommend and would use again.
11 de março de 2024
Resposta da The Underfloor Megastore
Hi Pete,
Thank you so much for your review! We hope you enjoy your underfloor heating system and please do not hesitate to contact us for any future projects or assistance. Please send over any photos of your install if you get the chance!
Thanks
Rob
Great service and delivery
Great service and delivery, will definitely use again
2 de março de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Hi Dan,
Thank you for your review! Great to hear you will use us again and we look forward to hearing from you for any future enquiries.
Take care.
Thanks
Rob
Easy to order good customer service, informative descrition
Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free of charge, everything was i the box and the items arrived very quick
wouls certanly use them again.
28 de fevereiro de 2024
Resposta da The Underfloor Megastore
Thanks for your order and review Jeff!
We are glad you are happy and I hope the install went well. Please send over any photos you have of your install and we can put them on our socials.
Please do not hesitate to contact us for any future queries or orders.
Thanks
Rob
Had some really helpful advice
Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these guys again. Thanks for the expert advice
25 de fevereiro de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Thanks Sid!
It was a pleasure to assist and I hope your renovations run smoothly. Do not hesitate to contact me on the next one!
Thanks
Rob
Excellent service
Excellent description on line, Easy to order, delivery prompt & issue free. Great to do business with. Well done.
Nick
26 de fevereiro de 2024
Resposta da The Underfloor Megastore
Thank you so much for your review Nick!
It’s great to hear your feedback. Just to let you know, we will have a board calculator added onto our site in the next few days, to make ordering overlay/ insulation boards much easier for you.
Thanks again and do not hesitate to contact us in the future.
Rob
Well deserved 5 stars
Promptly answered phone and cleared my queries about installation and type and quantities required. Competitive pricing and prompt FREE delivery. Highly recommended dealer.
22 de fevereiro de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Thank you very Much Mr V!
It was a pleasure supplying you with your underfloor heating. Please feel free to send us any install photos via email so we can feature them on our socials and website.
Thanks again and please do not hesitate to contact us for any future projects.
Rob
Good customer care
Good customer care, kept in touch and delivery on time. Would use again.
17 de fevereiro de 2024
Resposta da The Underfloor Megastore
Hi Richard,
Thank you very much for your review! We are so glad to hear you would shop with us again.
I was just hoping to see how we could improve and get a 5 star rating from you. Do you have any feedback to help us improve?
Thanks again
Rob
Rob was great to deal with
Rob was great to deal with. Prompt replies and excellent on price.
14 de fevereiro de 2024
Opinião espontânea
Resposta da The Underfloor Megastore
Thanks Hussain,
It was a pleasure to work with you. Thank you for your kind review and please do not hesitate to contact us for any future projects!
Thanks
Rob
Great customer service
Great customer service. I emailed on a Saturday and Rob sent me a quote on Sunday. I call during the week to ask some technical questions and they were very knowledgeable and helpful. The kit was reasonable priced too.
I would definitely recommend them and use them again 100%
20 de novembro de 2023
Opinião espontânea
Resposta da The Underfloor Megastore
Hi Jon,
Thank you for your review, it means a lot to us! I am very glad you were happy with our service.
Please do not hesitate to contact us in the future if you have an questions or requirements.
Thanks
Rob
Quick delivery and super responsive and…
Quick delivery and super responsive and accommodating when I needed to return a product because of my error.
16 de novembro de 2023
Opinião espontânea
Resposta da The Underfloor Megastore
Hi Richard,
Thank you so much for your review! We are glad you were happy with our service. Please feel free to contact us if you have any future needs or queries!
Thanks again for choosing to shop with us.
Rob
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