Told in writing my order would arrive before the 28th. On the 24th it still hadn't left the UK, and it arrived after the event I bought it for. They've refused a prepaid return label, saying the delay... Ver mais
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Leia as opiniões dos outros
I absolutely love my dress. It made my entire evening and was the star of the show. I would certainly order from them again. Just a reminder girlies, this is not fast fashion. the dresses are made to... Ver mais
I absolutely loved my dress from The Dolls House! The quality, fit, and design were stunning, and I received so many compliments wearing it. On top of that, the customer service was fantastic—attentiv... Ver mais
Unique stunning pieces and always feel special when wearing the dolls house. I emailed to make adjustments to other pieces i had bought and I had great customer service and amended so items to fit 5 s... Ver mais
Informações sobre a empresa
Escrito pela empresa
Designed By Rebecca Henry. Exclusively Made In House To Order.
Informações de contacto
Manchester, Reino Unido
- 0161 237 9470
- info@thedollshousefashion.com
- www.thedollshousefashion.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely beautiful brand
Absolutely beautiful brand, the quality of the items is amazing. Great experience shopping at this brand x
Don’t order here
Don’t order here! Have been waiting for my refund for two months! They keep saying they will refund me my money back and never do it. I should’ve read the reviews before but pls don’t order here if you know you will maybe refund the dress!
Stunning! My go to!
The Dolls House Fashion is always my go to for a special event outfit! The quality is amazing and the designs are unique and stunning. 10/10 x
I only wish I had read some of the…
I only wish I had read some of the reviews on TrustPilot before my daughter placed an order with this company. I have been waiting for a refund on a dress she returned in May.
Do not order from this company !!!
Extremely disappointing experience
Extremely disappointing experience — no delivery, no refund in 10 months
The company has been officially dissolved since June 2024 but was still accepting payments via their website.
I believe this is misleading and possibly fraudulent activity.
I strongly recommend avoiding this company. In September 2024, I placed an order with 100% prepayment. As of July 2025 — 10 months later — I have received neither the product nor a refund. Communication has been minimal or completely absent. This is unacceptable and highly unprofessional. I hope others will be more cautious.
Still waiting for my refund over a year…
Still waiting for my refund over a year later. Constantly say they will refund it and never do. Countless times. Have a contacted them several times. Still owed over £350 after all this time. Awful.
Absolutely love The Dolls House…
Absolutely love The Dolls House clothing brand. The quality of the dress is amazing and the fit is perfect. Great service, start to finish.
SCAM!!!
SCAM!!!! I paid so much to return my product internationally which they received 6 weeks ago and still no refund! They are just lying to me that they will process it. Have reported to Fair Trading. DO NOT BUY FROM THEM
Unique dresses. Impeccable quality and service
Always and forever my go to for something special to wear! No designs like it around. The best quality dresses and amazing service from ordering to delivery
Amazing
Amazing pieces everytime ! Deliverys always fast and quality is unmatched, never anything too fault been using this company for years for all different pieces and never disappointed x
Perfect perfect perfect !!! ❤️
In love with the KIKI Romper in Red!
Just got this and wow… it’s so pretty! The lace is gorgeous, and the fit is honestly perfect. I wore it out and got so many compliments. I’m obsessed! Might be my fave thing I’ve bought in a while. Love love love! ❤️ will definitely be purchasing from here again!
The most unique gorgeous clothing there…
The most unique gorgeous clothing there is😍 quality is 10/10 and always feel amazing in a dolls house outfit!
SCAM SCAM SCAM
SCAM SCAM SCAM. Please avoid. You’ll receive the product, but you’ve got no hope of you’re wanting to return. They’ll apologise and promise your refund over and over again and it will never come. PLEASE check their insta before buying - the photos are always newly posted (last few hours) and all have ZERO comments. I’m guessing they have to keep deleting because of complaints? I raised a chargeback claim with my bank who refunded me immediately, and the DHF actually had the audacity to CHALLENGE it. Disgraceful thieves, can’t NOT recommend them enough.
Poor costumer service
This company is a scam, just stay away. If you must, buy through revolve to protect yourself.
I wish I could give it a minus star
I wish I could give it a minus star
Avoid like the plague . They are scam artists .
They’ve clearly got people to write reviews for them , as they’ve also reviewed the same site on all of them .
They are robbing people blinde
SCAM!!
SCAM!!! Ordered from them last year, item was too small, returned it and NEVER GOT REFUNDED. £230 of my money wasted.
It's the worst brand in the world
It's the worst brand in the world! They'll never refund! They send the same email 20 times and the clothes are of poor quality!!!
I didn’t get my refund back!
Omg! I don’t believe how many of you girls didn’t get back the refund.
I place my order in December , send it back and still waiting for the refund. I don’t think I am going to see my money back. Is nothing else what we can do? To sue the company? I have all the emails to prove.
Never ever order from this company!
Never ever order from this company!! They do not issue refunds even if the product is sent back within the correct time frame. The customer service is terrible, and I’ve been waiting since April for a refund of over £250. It’s a fraudulent business, avoid.
AVOID
AVOID! I ordered a dress paying £420, my item did not arrive so I chased this up and was informed that they have had a delay in the fabric. I cancelled my order on the 7th of April 25 and was told to wait 14 working days for my refund. It is now 8 weeks later and I still haven’t received my refund and I am now having to go through my bank.
Silly me didn’t think to check reviews as it is a known high end fashion brand, NOT! So unprofessional and daylight robbery
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