The Electronic Cigarette Company (UK) Ltd Opiniões 

22 218
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I ordered four ELFLIQ Nic Salts and four Uwell Caliburn A3 pods using the free delivery group option, and the shipping only took 3 days. Plus, as a first-time customer, I got a free pen as a gif... Ver mais

Classificada 5 em 5 estrelas

This company is my go to for Eliquid. The monthly subscription and membership scheme keep me there as it’s competitive across the internet. I especially love the fact that once you are a gold member I... Ver mais

Classificada 5 em 5 estrelas

I only just opened an account and ordered my 3 x TECC 1.0 USB chargers yesterday afternoon with The Electric Cigarette Company and they've literally just been delivered at 10.45am the followin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What an exceptional customer service team they have. The responses have been very quick, informative and friendly. Even an email advising they had received my return and the next steps, I was not... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cigarros eletrónicos
  2. Loja de cigarros electrónicos

Sobre The Electronic Cigarette Company (UK) Ltd

Escrito pela empresa

The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.

We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.

Below are just a few reasons why you should choose The Electronic Cigarette Company:

  • FREE shipping with all orders over £15
  • FREE top brand e-liquids with any kit over £10
  • FREE Nic shots included with any shortfill e-liquid purchase
  • Great value e-liquid multi-buy deals
  • Vape subscriptions available from £25 per month
  • E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
  • Customer service available 6 days a week for expert advice

With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.

Disposable Vape Alternatives In Stock!

Escrito pela empresa

Starting From £5.99
Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
Expert Customer Service
Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
Coil Price Match
We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
E-liquid Price Promise
We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
Everyday Low Prices
The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.

Free shipping over £15

High quality e-cigarettes and e-liquid.

Free delivery with any spend over £15. All products come with a 28 day warranty. Everyday low prices on e-cigarettes, accessories and e-liquid. E-liquid subscriptions available from £25

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

22 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(22 218)

2396 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to order and the delivery is…

Easy to order and the delivery is really quick Very satisfied

30 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for taking time to leave us a review, great to know that you found everything simple and hassle free when shopping with us for your chosen vaping products, have a great week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Brilliant service and quality products.

Brilliant service and quality products.

30 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review, the 5 stars and for shopping with us for your vaping essentials.

Have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Dependable company

Great range of products , at reasonable prices. Quick delivery and great customer service.

30 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for taking time to leave us this review, great to know that you are happy overall with the competitive pricing, broad range of products we have available and rapid delivery of your chosen vaping products.

Have a lovely rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Good Service

Good Service, next day delivery

30 de julho de 2026
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Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review, the 5 stars and for shopping with us for all of your chosen vaping products.

Have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Fantastic company so friendly and…

Fantastic company so friendly and knowledgeable brilliant prices and really fast deliveries, always there to sort out any issues that you might have, I will never shop anywhere else.

29 de julho de 2026
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Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for this review, great to know that you are accustomed to receiving high standards of service and after sales support.

We hope you will continue to use us as your go to supplier for all of your vaping essentials.

Have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Order arrived in less than 24 hours

Order arrived in less than 24 hours. Excellent products and top-tier service. Thank you :)

27 de julho de 2026
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Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products, hope you have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Great service

Great service

29 de julho de 2026
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Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks for taking time to leave us this review and for awarding us the max 5 star rating, really is very much appreciated by us all within the TECC team.

Have a fantastic rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Very good company

Very good company, been ordering from them a few years now and no complaints, prompt delivery and fair prices

22 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for taking time to leave us this review, and for giving us the maximum 5 star rating, great to know that you are very happy overall with the service, rapid delivery and competitive pricing that we offer.

Hopefully you will continue shopping with us for all your vaping essentials, as a loyal and valued customer.

Have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Product as described very fast delivery…

Product as described very fast delivery would highly recommend

29 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.

Hope you have a fantastic rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Always quick delivery

Always quick delivery. Never have any problems and always get the correct items.

29 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for sharing your feedback with us, nice to know that you are receiving your vaping products very promptly, just as we expect for you.

Hope you have a lovely rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Very good price half price deal I got

Very good price half price deal I got

29 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for taking time to leave us your feedback and for giving us the maximum 5 star rating it really is very much appreciated by us all within the TECC team.

Hope you have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

This is the only company I will order…

This is the only company I will order vapes from delivery is next day and always on time never had an issue if I had a problem with a faulty vape they sent new one out same day. The prices and deals they offer are exceptional

29 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for taking time to leave a detailed review of the overall service you have received nice to know that you are accustomed to high standard of service, after sales support and that you are content with the competitive pricing we offer.

Hope you have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

This was my first time using this…

This was my first time using this company, and I'll be honest I was a bit dubious as I'd never heard of them before, however my delivery arrived the day after ordering and I'll definitely be ordering from here again

28 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for taking time out to share your feedback about your initial experience when shopping with us for your chosen vaping products, nice to know that it was a pleasant experience overall and hopefully you will continue to use us as your go to preferred retailer for all of your vaping essentials.

Hope you have a lovely rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

The items arrived promptly

The items arrived promptly

29 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review the 5 stars and importantly for choosing us for the purchase of your vaping products.

If you ever need any help, support or guidance, please feel free to get in contact and we will be happy to assist as best we can.

Have a great week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Really impressed

Really impressed. Good prices and range.

28 de junho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for the review, the 5 stars and most importantly for choosing us for the purchase of your vaping products.

Hope you have a great rest of the week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Recommended!!!

28 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review and for awarding us the maximum 5 star rating, hope you have a really good week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 3 em 5 estrelas

not secure

Package came opened wasn’t secure or discreet at all however vapes are fine and do seem to work

28 de julho de 2026
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks for sharing your feedback, sorry to hear that your parcel arrived open, but glad to know everything is ok with the contents, we do package securely and with care at our warehouse, the couriers do carry a large volume of parcels at any given time, so I suspect that any damage to outer package was likely caused during transit.

If you ever experience any issues, which we hope you do not, please contact our customer services team directly and we will be happy to raise any necessary complaint with the courier directly on your behalf.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 1 em 5 estrelas

I remember why I stopped using the service now

The item arrived broken

26 de julho de 2026
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Resposta da The Electronic Cigarette Company (UK) Ltd

Afternoon

Sorry to hear that you experienced issues with your delivery, we send all items out promptly and well packaged, if you received your parcel and it looks to have been damaged or tampered with in any way, we would need you to contact our customer services team to allow us the opportunity to investigate and provide a resolution.

I cannot see any direct contact with us since your order was recorded as delivered.

We can be contacted by phone 01254 269380, email info@theelectroniccigarette.co.uk or live chat on the website.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Have used the Electronic Cigarette…

Have used the Electronic Cigarette Company numerous time and will continue to do so as the service is very quick and reliable and always have what I need in stock and delivery is rapid mand the staff are great to deal with, highly recommend.

27 de julho de 2026
Opinião espontânea
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks so much for taking time to leave us this review, great to know that you are accustomed to receiving high standard of service and aftersales support, this is exactly what we expect for you consistently.

Hope you have a great week.

Many Thanks
Mick
The Electronic Cigarette Company

Classificada 5 em 5 estrelas

Very fast delivery

Very fast delivery, order arrived the next day.
Great prices, Will definitely order again.
Highly recommend

30 de julho de 2026
Opinião espontânea
logótipo da The Electronic Cigarette Company (UK) Ltd

Resposta da The Electronic Cigarette Company (UK) Ltd

Thanks very much for the review, the 5 stars and for continuing to order your vaping products from our website, great to know that you are very happy overall.

Hope you have a great week ahead.

Many Thanks
Mick
The Electronic Cigarette Company

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