Thefirstyoung Opiniões 41

I ordered 2 pair of boots because they were described as steel toe. I ordered them for my husband to wear to work. When we received the boots, they are NOT steel toe. I contacted customer service and their first response was they would offer me 10% off if I purchased something else. The second response was we will give you $3.00 back. Their third response is, we will give you $5.00back. How unprofessional can you be. Can't even use the boots and not spending the mo ey to send them back and wait another 30 days for a answer. Not happy with this company.

These shoes were advertised as "made in USA". Paid $50+ for these shoes. When received, they were too big, and very cheaply made. Not real leather as advertised. They have No insole. No arch support. The soles feel like silicone. I emailed the company to return the shoes and received a lame story about how it would cost ME over $20 to return them to China! Tell all your friends to NOT buy from these crooks!

Definitely the worst shoes I've ever owned. Not at all like advertised. No safety toe at all. The sole is so soft you feel every rock you step on. The insole is not attached to the shoe and rides up the side and forces your foot to roll the shoe over. Used them around the yard for 4 days and the soft sole is already starting to rip. They might be good for driving, but definitely not walking.

I bought two pairs, different sizes, when they arrived they were both the same size, one size bigger than I normally wear. They were advertised as hiking work boots with steel toe caps Kevlar insoles and wide fit. They are tight fit, no steel toe caps, and the thinnest of thin insoles, not Kevlar. I wore these for one day at work, size ten when I normally wear size nine, almost crippled by the end of day and a large hole through the sole of the one I was using to press a spade into the soil I was digging in a garden.
First I was offered 10% discount of another purchase then offered $3 and keep the product. These shoes/boots are not made in USA, they are made in China. I would not trust taking a refund of any kind as I would have to supply bank details. Do not buy, SCAM.

Their shoes and boots are advertised as being made in USA, but they ship from China. Poor quality. Returning them or trying to obtain a refund is nearly impossible. They say they provide a return address, phone number, etc but the only way of contacting them is email, which usually takes 3 X 4 days to get a response from them. After 8-10 emails they will provide you with a return address in China and inform you that the cost to ship them back is prohibitive and they will offer you a 30% refund on your purchase. BEWARE of purchasing shoes or boots from this company.

I ordered shoes from them and they were sized wrong and I couldn't even get them on. I contacted them and got no reply. Then they said to return the shoes, but it was going cost more than I paid to return them. I contacted them again and got no reply again. I contacted AMEX and got my dispute denied. STAY AWAY FROM THIS COMPANY !!!!!!

48 hour and free returns....what a joke!!! These shoes are not even close to what was pictured or described. They woud not even fit a middle school kid rather than a 12 double wide. BUYER BEWARE FOR SURE!!! THEY WILL NOT ALLOW RETURNS.

BUYER BEWARE!! We ordered a pair of shoes and then cancelled within 2 hours (they claim you have 48), but they sent the shoes anyway. We tried to return them and they wanted to charge $20. Despite repeated requests for them to send a return address, they have only gaslighted us (with offers of up to 10% off - ha!), but have NEVER sent an address for us to return them. So we are stuck with boots that arrived to late for our hiking trip and are too small!

Why Facebook will not block this FRAUD Criminal website I do not know. I guess the money. Ive discussed the fact that Facebook should make all of their companies honor warranties in the US. The First Young and Safe Doorbells stole my money and refused to honor their warranty. CHINA FRAUDS CRIMINALS and ASS HOLES. It is companies like these two and many more that give China such a bad name as low end quality, terrible warranty and basically steal from customers
JUNK JUNK JUNK FRAUD CRIMINAL WEBSITES

BEWARE OF CRIMINAL CHINESE META RESELLERS
TheFirstYoung is a fraudulent Chinese company posing as if it operates in the US. They setup a fake store front to fool honest trusting people seeing their garbage on Facebook and Instagram. Everyone needs to contact Facebook (Meta) security and consumer relations to complain about these Chinese theive's
Meta should demand these criminals like "The First Young" expose the fact they are fake US storefronts and the total company is in China. None of these Chinese companies have any ethics or loyalty to the customer. Criminals Crooks, and Fraudsters
Their shoes SUCK and look like a ten year old made them

I ordered a pair of sneakers didn't fit on my left foot felt like a bad defect they where the worst I've every had wanted a refund they said they can't pay for shipping back to China they told me to give them to a family member im so mad fu and your Chinese shit

These rubber shoes are junk for $55 dollars. China junk. Toes box is way too small, they hurt my feet. Also, size was not accurate. Please refund my money. TOMMY H. LIPSCOMB SPECIAL FORCES

I buy a snikers the ordn is 00037827 and I am not recibe my product please tell me what happened was 2 week ago

Well, it looks like I am their latest victim. Their website says "Our boots are made in the USA." The shoes I ordered are too small but they said if I want to return them, "return need to be borne by the customer(it will cost nearly 20 USD to ship the item back to China)."
China? WHY CHINA?!
Their website (thefirstyoung.com) also Says "No hassle Return, Return money within 14 days."
Absolute fraud.

Here is their latest "offer"

Dear Customer

Thank you for your email.
In this case, we'd like to offer you $5 for your satisfaction. And you get to keep the item without returning it, which means you get the lowest price.
We hope you will consider and accept our suggestions.
Sincerely,
customer service center

This company is fraudulent! Beware!

Ordered these because they are orthopedic in the add. They are not they are so thin you can feel the rocks outside. There is no support. Contacted them and no refund but I can ship back for $20 for a different size. Wish I would have found these reviews first. This is definitely not what was promised or advertised. Run away

Purchased shoes advertised as “prime Italian leather.” This is a lie, they are a man-made vinyl. The return address is convoluted, guaranteeing they will get lost. They refuse to refund the purchase price.
The shoes are NOT LEATHER.

Waited for 5 weeks for delivery. The hiking shoes were advertised as having "Orthopedic wide toe arch support". They are the narrowest shoes I have ever tried to put on my feet. I even bought 1 size larger than my regular size.
The replied that if I was having "size issues" I could give them to a friend.
Total scam. Also, maybe it was a coincidence but we had someone use our credit card for a fraudulent purchase shortly after this online order. STAY AWAY!!!!!

My Dad ordered some shoes from this company and when they came he didn't like them. They were uncomfortable and he didn't think they looked as nice in person as they did in the FB ad. I helped him contact support to request return instructions so he could get a refund. They first said they needed proof there was something wrong with the shoes. When we shared that they were uncomfortable they asked us to place another order. When we declined and requested for the third time that they provide us with return instructions they said it costs about $20 to ship the shoes back to China. If you still want to return them, email us back and request a return address. So they don't issue return mailing lables, they make it difficult (especially for older folks) to get help from them, and they basically figure that people won't want to deal with the hassles and will keep their products even when they're not what they want.