Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Ver mais
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Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Ver mais
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Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dat... Ver mais
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Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.
Informações de contacto
P16, Heywood Distribution Park, Pilsworth Road, OL10 2TT, Heywood, Reino Unido
- 0330 174 1338
- sales@theitbay.com
- www.theitbay.com
4,8
Excelente
235 opiniões
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Reliable online store with great prices on products
I was looking for a portable monitor and searched on google shopping for the best price and got back itbay.com as my top result. I hadn't heard of them so I checked their reviews on both google and trustpilot and decided to go ahead. I was unsure about the warranty so I had emailed them and they responded promptly. I would like to report that they delivered next business day, and I am super happy with their service and price and wish them all the success. I am sure they will continue to benefit their customers. All the best!
12 de abril de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for taking a leap of faith Anand and also for your positive review. We hope to see you again in the future.
New laptop.
After talking to live chat { Louis } and arranging which laptop i was after and which upgrades i would like ordering was a very simple exercise. i was kept very well informed and the laptop was delivered promptly and when arranged. Can't comment on after sales yet obviously but so far so good.
8 de abril de 2024
Opinião espontânea
Resposta da The IT Bay
Thank you very much for the kind words, Martin! You were a pleasure to deal with and hope to speak again soon! Louis
Excellent, fast and efficient service
Excellent, fast and efficient service. Product (new monitor) arrived the next day as promised and in perfect condition all at a lower cost than anyone else. Highly recommended.
5 de abril de 2024
Opinião espontânea
Resposta da The IT Bay
Thank you Mark! We are really glad to hear the monitor has arrived safe & sound. We look forward to being of service again in the future
Great price and prompt delivery
Great price and prompt delivery. Completely recommended
28 de março de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for taking the time to share your experience, very much appreciated!
Great value
Great value. Ordered a laptop, delivered quickly and without any hassle. Have since had several useful follow up emails and offers sent my way. Would shop with IT Bay again.
16 de fevereiro de 2024
Opinião espontânea
Resposta da The IT Bay
Many thanks for leaving us feedback.
Really helpful customer services
Really helpful customer services - I asked for order to be delivered on a specific day and they agreed. Everything went like clockwork. Thank you
18 de março de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks Stephen, we're pleased to hear the goods arrived safe and sound.
Great after care
I bought a PC from IT Bay at a very reasonable price. Just out of warranty there was a problem with it and I had to return it to Lenova for repair. Lenova were very disappointing in their service but IT Bay were wonderful - asking how things were going and following up with Lenova on my behalf. I would recommend them highly.
22 de março de 2024
Opinião espontânea
Resposta da The IT Bay
Hi Ian, thank you so much for this feedback, I've shared it with the wider team. Glad you managed to get the PC sorted as well. All the best!
Excellent service
Excellent service, iPad arrived as promised the following day, highly recommended
19 de março de 2024
Opinião espontânea
Resposta da The IT Bay
Glad to hear goods arrived safe and sound and thanks for taking the time to leave us feedback.
Many thanks to sales team
Great customer service, many thanks to sales team. They are very helpful and friendly. Hannah is Brill.
8 de fevereiro de 2024
Opinião espontânea
Resposta da The IT Bay
Response from Hannah:
Thank you so much for your kind words. It is much appreciated. I look forward to being of service again!
Wow!! They are Fab - really!!!
Wow ... faster service than Djokovic!!! They were magnificent. After several days messing around with Lenovo themselves. I placed an order with IT Bay & believe me they are amazing. I was hesitant, never having used ITBay before, but they are great. My concern was totally unnecessary.You get to speak with a real person who is genuine, knowledgeable and helpful. In my case this was Jacob. I'm a proper technophobe, but he was just lovely and so reassuring. I placed my order on Monday at 3pm and it was here by 9.15am on Tuesday - that is 21 hours ... fantastic! Not only did I get excellent service, but saved £100 into the bargain ... YEP £100!! IT Bay's price was £100 cheaper than buying direct from Lenovo, who wanted £770 for the exact same laptop that cost me £669 with these guys. Its a no brainer. They are AWSOME! Don't hesitate, give them a whirl ... & Jacob is BRIL. Cheers ITBay, keep it up. JaynieM
6 de fevereiro de 2024
Opinião espontânea
Resposta da The IT Bay
Response from Jacob: Hi Jaynie, firstly, thank you ever so much for your kind words! It was an absolute pleasure helping you get the right laptop for work. I am also pleased that the delivery timescales went smoothly with this reaching you early the next day. I hope you like your new laptop and if I can be of any further assistance, I am only a phone call or email away.
Fast delivery
Fast delivery, item good price and in great condition
6 de fevereiro de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for the feedback.
Not ordered from before but will definitely do again
From Louis the real person (not a chat bot!) To the ease of the transaction on their website to the delivery and follow up communication, they've been polite and diligent. They've not hassled whilst on their website, just asked if they can help. So for me personally they've demonstrated some first class service. So I would definitely use again. Oh and that's all without mentioning they were the cheapest price on two new Dell Ultra Sharp monitors. Even cheaper than Amazon!
26 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
We really appreciate the in depth feedback, thanks for taking the time to write it. I've relayed your comments to Louis and the rest of the team. We hope to be of service again at some point in the future.
Louis said Liverpool>City is rubbish
Louis the city fan who knows Liverpool is better than Man city helped me out a lot today. Was looking for a docking station that would be suitable for offices and he sorted me out.
26 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for the feedback. Sounds like a win win conversation; you've got your dock sorted and Louis has had a football education.
Great service, product range and prices
Ordered a desktop computer (new stock of last year's model at a great price) on Friday morning and was with me first thing on Saturday morning. Product was really well double boxed for transit and great communication from the company - highly recommended.
19 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Many thanks for taking time out to leave us feedback Mark. We're delighted you're pleased with the product and the overall purchase experience and we hope to see you again in the future.
Great Price & Product, decent service too
Great price, next day delivery on our new HP Laserjet. Responsive customer service emails from an actual person (thanks Hannah!). All in, very happy customer.
15 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Thank you for your kind words Jay! We are glad to hear you have enjoyed your experience with The IT Bay and look forward to being of service in the future
Low price, Fast delivery
I purchased a brand new Dell P3223QE (32", 4K, IPS). It arrived the next day, well packaged. The new monitor is also awesome and reading on the big screen is so much easier to my eyes. There's no bad pixels. The order status updates were fast.
11 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for leaving us feedback and really pleased you are happy with your purchase.
My first shop with the ITBay
My first shop with the ITBay, Cheapest hub price I could find, Delivery was super quick. Will use again, thank you, Andrew.
3 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Many thanks Andrew, hope to see you again in the future.
Good experience
Best price, next day delivery and product works fantastically. Really pleased with our purchase and will use the IT Bay again.
3 de janeiro de 2024
Opinião espontânea
Resposta da The IT Bay
Thanks for taking time to leave feedback. We're delighted you had a positive experience shopping with us.
Good price but....
Good price, fast delvery.
Let down by a near three month wait for TopCashBack refund, still outstanding.
11 de setembro de 2023
Opinião espontânea
Resposta da The IT Bay
Thank you for taking time to leave feedback. We can certainly look into your Top Cashback query if you contact our customer services team with the order details. Normally Top Cashback payments are processed within 4 weeks.
Fast speed of delivery
Fast speed of delivery, great price. Well done team!
27 de novembro de 2023
Opinião espontânea
Resposta da The IT Bay
Thank you for the feedback Jane. We're pleased you were happy with the shopping experience at The IT Bay.
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