The Japanese Shop Opiniões 

62
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have just found my new favourite shop. I treated myself last week to a Yukata which is a cotton kimono, a silk folding fan and a set of rice bowls. The quality of my purchases is exceptional. They w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow. I have wanted a kimono for so long and literally purchased a glorious red cotton one from here yesterday. I am so in love with it and the quality and appearance are fabulous. I think I need one i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd reviewed a lot of sites selling Japanese items (or claiming to) and Hiromi & Jez's store seemed the highest quality and most genuine. I ordered three items, choosing gift wrapping for two of them.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

19 May 2021. Bought a silk Kimono online for my dear wife's birthday together with a gift box. The beautifully wrapped package arrived very quickly, but was successfully hidden until presented to he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos orientais
  2. Galeria de arte
  3. Loja de bonecas
  4. Loja de cristais
  5. Fornecedor de incensos
  6. Loja de quimonos

Escrito pela empresa

The Japanese Shop offers a specially curated unique range of authentic Japanese gifts. Based in the UK since 1998, the products include beautiful kimono robes, tableware, origami, woodblock prints, incense and lots more! Free delivery options, free returns and free Japanese style gift wrapping available. Browse and order online from one of the best collections of authentic Japanese gifts in Europe today!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

62 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(62)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful authentic Japanese items

Fantastic shop full of beautiful authentic Japanese items. Everything is packaged beautifully and arrives promptly

21 de julho de 2026
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Bev, thank you for your order and very kind review, it's much appreciated! I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

The most wonderful find

Wow. I have wanted a kimono for so long and literally purchased a glorious red cotton one from here yesterday. I am so in love with it and the quality and appearance are fabulous. I think I need one in every colour!

28 de julho de 2026
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Alk! Thank you for your order and your lovely review, its really appreciated! I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

Beautiful products, exceptional quality.

I have just found my new favourite shop. I treated myself last week to a Yukata which is a cotton kimono, a silk folding fan and a set of rice bowls. The quality of my purchases is exceptional. They were beautifully packaged and arrived quickly. There are so many beautiful things to choose from and I suspect I will shop with them often in future, especially for special gifts.

23 de julho de 2026
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Kat, thank you for your order and your lovely review, it's really appreciated! I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, rapid delivery and exceptionally well packaged. Can’t ask for more really. If only they sold Japanese electronics like toasters. The markups for these products at other UK based retailers is astronomical.

18 de fevereiro de 2026
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi, thank you for your order and lovely product review, it's very much appreciated! I hope that we can be of service to you again sometime. Jez, TJS

Classificada 5 em 5 estrelas

I can't recommend this enough

I can't recommend this enough. The top-notch products were delivered quickly and packaged elegantly. When I had to discuss the delivery address with the staff, they were incredibly supportive, amicable, and prompt.

27 de janeiro de 2026
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Craig, thank you for your order and your kind feedback, it's very much appreciated. I hope that we can be of service to you again sometime! Jez, TJS

Classificada 5 em 5 estrelas

Thank you

Thank you Jez & Hiromi what wonderful items you have friends and family love there gifts from your store the free gift wrapping and fast delivery was brilliant
Best wishers heath

19 de dezembro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Heath, thank you for your order and very kind feedback, much appreciated. I hope that we can be of service to you again sometime! Merry Xmas! Jez, TJS

Classificada 5 em 5 estrelas

So happy

Item arrived on time. Amazing quality and very well made. So incredibly happy. Will buy from this shop again.

24 de dezembro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Vivian, thank you for your order and very kind feedback! I hope that we can be of service to you again sometime! Merry Xmas! Jez, TJS

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service - I had issues with Royal mail but Jez made sure my order arrived in time . Beautifully wrapped gifts and a surprise gift included . Thank-you for your help and I shall be coming back to your lovely shop .

10 de dezembro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Louise, thank you for your order and your very kind comments, as a small business they are really appreciated. I hope that we can be of service to you again sometime! Merry Xmas! Hiromi, The Japanese Shop

Classificada 5 em 5 estrelas

Beautiful products, great service

Beautiful products, great packaging, fast shipping, excellent customer service. Really perfect.

15 de novembro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi SB, thank you for your order and great review, it's very much appreciated! I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

Beautifully wrapped gifts

I ordered a little lucky cat and a tea cup, they are so deliciously wrapped I now want to keep them & open them myself!!
Really lovely shopping experience
Thank you

13 de novembro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Sharon, thank you for your order and your lovely review, it's very much appreciated. I hope that we can be of service to you again sometime. Kind regards, Hiromi, TJS

Classificada 5 em 5 estrelas

A great company and service.

This company clearly takes pride in the service they and items they sell.
The items were packed very well and the gift wrapping was clean and precise.
The items were very good quality and well presented. I wouldn't hesitate to recommend or use them for future purchases.

3 de outubro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Michael, thank you for your order and your very kind review, it's much appreciated. I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

The people are as lovely as the products

Highly recommended. High-quality items arrived swiftly and beautifully wrapped. I needed to liaise with the team over the delivery address and they were very helpful, friendly and efficient.

31 de agosto de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi, thank you for your order and your very kind feedback, much appreciated. I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

5* product and 5* customer service.

5* product and 5* customer service.
The chopstick set I ordered was beautiful. The box was damaged in transit but I spoke to Jez and he sent out a replacement box immediately which arrived the next day. Excellent customer service and I will definitely be shopping here again.

28 de março de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi David, thank you for your order and your very kind feedback. I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

Excellent service 5star sevice, lovely range of products.

Excellent service, Exceptionally well packed and fast safe delivery. Well done.
Lovely rice bowl, basic gift packaging free,
So 5 stars from me , thank you.

14 de março de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Gail,
Thank you for your order and your lovely feedback, it is really appreciated! I hope that we can be of service to you again sometime! Thank you. Hiromi, TJS

Classificada 5 em 5 estrelas

Unsurpassed quality!

I received excellent customer service when a gift was slightly flawed in production, the items were beautifully wrapped with great care, parcels arrived in a safe and timely manner, and the quality of the items is frankly unsurpassed. Thank you. I can hardly wait for an excuse to place my next order. Rebecca of York

30 de janeiro de 2025
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Rebecca, thank you for your order and your lovely feedback! I hope that we can be of service to you again sometime! Have a lovely weekend! Hiromi

Classificada 5 em 5 estrelas

Genuinely Great

I'd reviewed a lot of sites selling Japanese items (or claiming to) and Hiromi & Jez's store seemed the highest quality and most genuine. I ordered three items, choosing gift wrapping for two of them. I couldn't be happier - postage was prompt and tracked; the items were beautifully presented and exactly as described. I really feel like I have a little piece of Japan in my home now, and will definitely buy again.

4 de dezembro de 2024
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Catherine, thank you for your order and your wonderful feedback! We are very fortunate to receive quite a lot of nice feedback, but to read your comments makes us so excited to feel that we have come close to achieving what we setout to achieve after leaving Japan over 25 years ago! I hope that we can be of service to you again sometime! Jez and Hiromi, TJS

Classificada 5 em 5 estrelas

Brilliant Customer Service - Quick Delivery.

I called after placing an order and my call was answered promptly, the man was very helpful and went above and beyond. My item arrived when promised and was packaged in such a lovely way. They really stand out as a great, professional online retailer.

30 de novembro de 2024
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Chris, thank you for your order and your very kind feedback, it is really appreciated. I hope that we can be of service to you again sometime and have a great Xmas! Hiromi, TJS

Classificada 5 em 5 estrelas

Absolutely lovely items

Absolutely lovely items. Beautifully wrapped. Speedy delivery. Highly recommend

26 de novembro de 2024
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Tara, thank yu for your order and your very kind feedback! I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

Really quick delivery and customer…

Really quick delivery and customer support, kept updated all through the process
Quality products and beautifully wrapped
Also a very sweet origami bird as a little thank you for my order
Will definitely use again
Highly recommend

23 de novembro de 2024
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Mark, thank you for your order and your very kind feedback. I hope that we can be of service to you again sometime! Hiromi, TJS

Classificada 5 em 5 estrelas

A very positive experience and a beautiful product

I bought a Japanese Kokeshi Doll which arrived today. I used the on-line shop for my purchase, and the doll matched the picture and is beautiful. It arrived in the timescale stated, and was well packaged.

10 de outubro de 2024
Opinião espontânea
logótipo da The Japanese Shop

Resposta da The Japanese Shop

Hi Andree, thank you for your order and your lovely feedback, it's very much appreciated. I hope that we can be of service to you again sometime! Hiromi

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