Finally had enough, 10 weeks with hardly any communication, we will ring you tomorrow said about the 10th time but never do!! Cancelled order today let's see how long it takes to get money back, ano... Ver mais
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Leia as opiniões dos outros
We purchased our Gazebo from Lapa, we renewed the tiles this year, purchased in April, Enough tiles to do a 2.4 mtr gazebo, with A layer heavy duty Tiles. These were not delivered until end of July,... Ver mais
The Lapa Company was a breath of fresh air to me when I needed to replace the thatching tiles on my South African thatched gazebo. “Standard” and “Combination” tiles were available, each tile being... Ver mais
This is the third time I've purchased thatched tiles from the Lapa Company. Their products are top quality, reasonably priced and delivered very promptly. I wouldn't go anywhere else and will almost d... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The Lapa Company are specialists in Thatched Gazebos, Lapas and other Garden Buildings.
Informações de contacto
Unit 15 Orchard Place, Seven Mile Lane, Borough Green, TN15 8QU, Borough Green, Reino Unido
- 01732 884030
- info@thelapacompany.co.uk
- www.thelapacompany.co.uk
2,5
Mau
31 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Really useful custom made canvass sides …
Really useful custom made canvass sides to our gazebo. They work a treat and so quick and easy to roll down/up with handy fasteners.
11 de dezembro de 2017
Opinião espontânea
great service
2 de outubro de 2017
Opinião espontânea
First class & friendly company
Very friendly service, products were exactly as described, very easy to assemble. Gazebo looks fantastic. First class company. Thank you.
28 de junho de 2017
Opinião espontânea
Excellent service
27 de junho de 2017
Opinião espontânea
Excellent service.
I ordered some thatch tiles, very happy with them and delivery was very quick.
27 de junho de 2017
Opinião espontânea
Great service and great products
Great service and great products, very helpful technical support when I didn't know how many tiles I needed.
27 de junho de 2017
Opinião espontânea
Great product
Great product, quick delivery. Will definitely use again if I require a thatched garden roof.
27 de junho de 2017
Opinião espontânea
Good service
Good service. Did a very good job rethatching our gazebo. Pleasant helpful service.
27 de junho de 2017
Opinião espontânea
Good service
The Lapa company were accurate on and efficient on delivery. The only reason for losing one star is that I believe that they should have exercised more quality control on the third party thatch tiles they were supplying.
27 de junho de 2017
Opinião espontânea
Beach Hut Thatch Roof Replacement
Prompt delivery and installation to agreed date and time.
No issues with installation or site team.
Would recommend them.
Ps I have 5 stars not sure why only 2 stars appeared.
My name is Russell not Martin?
27 de junho de 2017
Opinião espontânea
Resposta da The Lapa Company
Hello Russell, thank you for such a positive review. If you have any feedback for how we could have gained a few additional stars we would welcome your comments. Many Thanks. Customer Care, The Lapa Company
Edit: It seems to be working now, thank you!
Awful service sent numerous emails but …
Awful service sent numerous emails but no response go elsewhere next time. Initial service was good but product did not match the existing which wasn't lapas fault, I rang 3 times and sent numerous emails to Dan and didn't get any response.
27 de junho de 2017
Opinião espontânea
Resposta da The Lapa Company
Hello Martin, I'm very sorry to hear of a bad experience, I believe we supplied you with Ridge Tiles within 72 hours of your phone order, if you would be willing to provide feedback as to whether it was related to the tiles that you had no response, we would welcome your comments. Thank you. Customer Care, The Lapa Company.
Edit:
Thank you for the further information Martin - I will pass this feedback on to the team and apologise again for any lack of contact.
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