The Mortgage Brain Opiniões 

2489
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TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

We are first time buyers and would like to give thanks to Anthony Barr for his help. He was extremely helpful in providing mortgage advice and explained to us in a simple way each step of the mortga... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would absolutely recommend. As first time buyers, the team made the process far less complicated. Responses were surprisingly prompt to any queries we had and I felt we were listened to and got the be... Ver mais

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Classificada 5 em 5 estrelas

Anthony was extremely helpful from start to finish. Our situation was quite complex, and we really felt that he took the time to understand it fully and give us the best advice based on what worked fo... Ver mais

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Classificada 5 em 5 estrelas

I can’t recommend Louise Onn highly enough. She has been incredibly helpful throughout our mortgage journey, which had more than a few twists and turns along the way. Every time a challenge came u... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

At The Mortgage Brain we aim to make selecting and arranging your mortgage as straightforward and stress-free as possible. Whether you are a first time buyer, moving home, looking to refinance your current property or looking to get some help from the government, The Mortgage Brain have over 30 years' experience in helping people secure mortgages. Using our continually updated Mortgage Search System with its comprehensive database of lenders, we can rapidly locate the deal that best suits your individual circumstances and aspirations.


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5,0

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TrustScore: 5 em 5

2 mil opiniões

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Todas as opiniões

(2489)

108 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very highly recommend The Mortgage Brain!

I would highly recommend The Mortgage Brain and Rob in particular! We were first time buyers and Rob made our process as smooth as he possibly could as well as putting us in touch with all the right people to make sure we had the insurance and coverage we needed. He was always on the other end of the phone to answer our questions and help us with whatever we needed. I will definitely use The Mortgage Brain again.

11 de outubro de 2024
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Resposta da The Mortgage Brain

Hi Ellie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Rob. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Thank You Anthony & The Mortgage Brain!

Anthony Barr in particular, and the broader team at The Mortgage Brain (Thomas Wadley, Dave Brittain and others!) did a fantastic job in organising a great mortgage for the purchase of my family's new home. Anthony was fantastic at providing great advice and options for my specific circumstances, with brilliant communication and swift progress. Anthony has great knowledge of lenders and the market, and the ability to move quickly. He helped us to 'seal the deal' on our new home, we rate him and The Mortgage Brain extremely highly!

25 de março de 2025
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Resposta da The Mortgage Brain

Hi Rajesh, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony and the team. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Thomas Denmead you were amazing !just…

Thomas Denmead you were amazing !just wanted to recommend you to everybody!as you were always there when we needed you!always helpful which has Made our experience enjoyable!
Thank you again!

21 de março de 2025
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Resposta da The Mortgage Brain

Hi Beata, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Thomas. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Excellent, friendly professional service throughout

Following a declined mortgage offer, we enlisted the help of The Mortgage Brain. Anthony Barr did an astonishing job. It has been the easiest mortgage application we have ever undertaken and we successfully received a mortgage offer inside 2 weeks and a much better deal.. Can not thank Anthony enough. Super job.
Thank you.
Regards, Mark and Bonnie

4 de março de 2025
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Resposta da The Mortgage Brain

Hi Mark and Bonnie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Louise Onn

Louise Onn, and the support from the Mortgage Brain has been amazing. As a first time buyer, my partner and I had questions and ran into a lot of difficulties with our lender, and she could not have done more for us. I could not recommend a mortgage broker more. Louise, calmed our nerves, answered all of our questions, and made us feel empowered and informed throughout the process.

11 de março de 2025
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Exceptional Service

Exceptional Service – Highly Recommend Louise!

Louise has been absolutely fantastic throughout my mortgage process. She is incredibly dedicated and proactive in finding the best rate for me. What really stood out was her responsiveness, making sure I was always informed and reassured.

Her explanations were clear and easy to understand, which made the whole process much smoother for me. She took the time to break things down, ensuring I fully understood my options and next steps. Her professionalism, hard work, and attention to detail truly set her apart.

I highly recommend Louise to anyone looking for a knowledgeable, responsive, and committed mortgage advisor. Excellent service from start to finish!

10 de março de 2025
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Resposta da The Mortgage Brain

Hi Bach, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Louise Onn the SAVIOUR

Louise Onn the SAVIOUR! I had a very last minute scramble as I was messed around by another company. Louise Onn was Recommended by a friend and thank god she was 🤩. Communication Brilliant, totally understood all my needs , so quick and efficient and really made me feel SAFE, even though she was up to her eyeballs in work. Thank you Wonder woman 😃

15 de novembro de 2024
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Resposta da The Mortgage Brain

Hi Harriet, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Louise made the journey as smooth as…

Louise made the journey as smooth as possible for us. My situation was a little complicated, but she managed to get us the best possible result. She has been very friendly and patient, and I geniuinely felt she had our best interest at heart. A big thank you to her for seeing us through this journey.

4 de março de 2025
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Great experience!

Rhodri was brilliant from start to finish. He made the whole journey stress free whilst still keeping us in the loop. As first time buyers we couldn’t have wished for anything more.

28 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi Joe, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Rhodri. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Excellent service from Lara

We were first introduced to Lara when buying a new build, Lara was easy to communicate with and explained our option very clearly. When we decided to move again we contacted Lara and again received a quick response helping us to make some hypothetical decisions and then helped us to port our mortgage when it came time to move. We will always go back to Lara when it's time to renew our mortgage, we've found her advice and services invaluable and recommended her to our friends.

14 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Lara. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Excellent support in all areas.

I discussed the issue with Louise and she immediately came up with the option we requested. She worked with us and the solicitors to try and meet the timeline requirements and supported us throughout. She reminded me of other considerations and helped direct me towards solutions. Excellent service throughout.

21 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi Jason, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

PhD student stipend mortgage

We have started our mortgage journey with Amberley, which sadly left. Kirstie reached out and we have to say that she has been incredible! Understanding, helpful, fast to respond…She was very supportive throughout the whole process not only regarding the mortgage. We could always reach out to her and know that everything will be sorted out.

It’s also important to note that we had our mortgage based on a PhD student stipend which is a very specific “salary” but nonetheless both Amberley and Kirstie could find appropriate lenders.

30 de janeiro de 2025
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Resposta da The Mortgage Brain

Hi Adam, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Kirstie. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Amazing service

We had Anthony help us with everything, very helpful with all the stuff we needed to know and always kept us updated, highly recommend:)

21 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Brilliant service!

Brilliant service!

Mortgage Brain, in particular Louise Onn has helped me and been so incredibly supportive. Given a difficult situation, Louise has been patient throughout. Great communication, helpful and will find the best solution for you. Highly recommend!

21 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi Samantha, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

10/10 Experience for First Time Buyers

Me and my partner are buying a house for the first time and had no idea what to expect, let alone what to do. I have to say, Elizabeth Garfitt has been nothing short of fantastic. Very informative and efficient. Always happy to answer any questions and has really helped put us as ease. No question ever felt too much too ask. I would strongly recommend anyone to chat to The Mortgage Brain if they are all like Liz!

Sam

20 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi Sam, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Liz. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Brilliant service!

Brilliant service!

We went with the Morgage brain, Anthony specifically, and he supported us to get a fantastic morgage rate. We had a tricky case, with one of us having bad credit and he managed to get us a better rate than we had been offered with any other broker. During the process, after we had accepted an offer, he then found a different morgage product which was better and with a better rate, which shows that he continued to work for us. Would reccomend!

19 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 3 em 5 estrelas

Pointless

Nothing to like, but not a lot to dislike either. The "service" is just pointless. He collected a heap of data from me and then suggested a product. I looked on the bank's website and found a better rate. He matched it. The bank updated their website with a better deal a few weeks later, I called him and he matched it again. He earned over £1000 for doing virtually nothing. The initial marketing was that he has a panel of secret and exclusive mortgage lenders and access to super rates that are not available to the general public, but I didn't see any evidence of this. I researched the mortgages, I chose the mortgage, he got paid. Very odd, but I guess I am the fool, as I am the one who should have said no, and my apathy earned him £1000. A very odd experience. I can't really mark it one or two stars, because I suppose he did nothing wrong, but I am still puzzled as to what service they think they're offering. My advice is just to go to the banks yourself, as I now have all my data logged with a third party for no benefit to me at all.

26 de agosto de 2024
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Resposta da The Mortgage Brain

Hi,

Thank you for taking the time to share your experience. We are sorry to hear that you didn’t feel you received the value you expected from our service. Our goal is always to provide expert guidance, access to a wide panel of lenders, and ensure our clients secure the best possible mortgage deal for their needs.

We would really appreciate the opportunity to understand your case better and see where we can improve. Unfortunately, we are unable to identify you from this review. Could you please email us at info@themortgagebrain.net. We’d love to discuss your experience and explore how we can make our service more beneficial to clients like yourself in the future.

Thank you again for your feedback, we always strive to learn and improve.

Best regards,
The Mortgage Brain

Classificada 5 em 5 estrelas

We used the mortgage brain to help us…

We used the mortgage brain to help us buy our first property and the process and support throughout was brilliant. Rhodri, from the mortgage brain, was always on hand to answer any queries we had and guided us through the process which was smooth and simple. He was in constant communication and went the extra mile to help us where he could! Thanks Rhodri! :)

7 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi Fin & Grace, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Rhodri. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Brilliant Service!

Anthony Barr, our mortgage adviser, was brilliant! Our house sale / purchase was more drawn-out than most but he remained proactive and supportive throughout.

Anthony maintained regular contact, problem solving and researching lots of mortgage options such that we achieved completion. He was polite, professional and patient throughout. Thanks again! We'd definitely use your service again / refer to friends and family.

4 de fevereiro de 2025
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Resposta da The Mortgage Brain

Hi George, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Classificada 5 em 5 estrelas

Our mortgage journey was made so easy…

Our mortgage journey was made so easy and very straight forward with TMB. The assistant assigned to us, (Amie), was very informative and knowledgeable about all aspects of the mortgage process, (as we haven't a clue). She helped us so so much when choosing the right mortgage for us and our situation.
The 'after care' we have received, and will continue to receive, is another great addition to the service from The Mortgage Brain.

16 de março de 2024
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Resposta da The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Amie. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

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