The New You Plan Opiniões 

23 128
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I love the daily planner it helps to set me up for the day by reminding me of my goals, not just to lose weight but the everyday stuff . All the food packs that ive tried so far taste great. However... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I really like the New You Plan. Their shakes and meals are delicious, gentle on the digestive system and nutritious, and there is a lovely, supportive NYP community on Facebook as well. I have lost 5s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery is always quick ,next day delivery Variety of products available to suit a range of tastes The products have great results Testimony by real people that inspire you to carry on Excellent... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Easy to follow and good choice of food.Ordering can be hit or miss very hard to checkout and pay. Will try contacting company to order. Certainly worth trying this plan as I certainly feel great and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de fitness e nutrição

Escrito pela empresa

The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.

The New You Plan

Escrito pela empresa

Best Support in the Industry
With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
Highest Quality Products
Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
The New You Plan as a community driven company
As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
Losing weight is a journey not a race
We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
Secure and discrete delivery
Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

23 mil opiniões

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4,5

Todas as opiniões

(23 128)

968 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great diet

Great, workable and tasty diet and incredibly fast delivery.

14 de outubro de 2026
logótipo da The New You Plan

Resposta da The New You Plan

Hi Jane,

Thank you for the lovely feedback and 5 stars 💛

We’re glad you’re enjoying the food and finding the plan works well for you. It’s great to hear your order arrived so quickly too!

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Next day delivery

Next day delivery. Excellent!

14 de outubro de 2026
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Resposta da The New You Plan

Hi Debbie,

Thanks for taking the time to leave us 5 stars 💛

We’re glad your order arrived the very next day! We hope you enjoy everything you’ve chosen.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Great selection

Great selection, great taste. Love the shakes and bars,soups.

7 de outubro de 2026
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Resposta da The New You Plan

Hi Brigid,

Thank you for the 5 stars and your kind words 💛

We’re so pleased the shakes, bars and soups are all going down well! It’s lovely to hear you’re enjoying the variety and finding plenty of tasty options to choose from.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Nice products and good value

7 de outubro de 2026
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Resposta da The New You Plan

Hi Lucinda,

Thanks for sharing your feedback and giving us 5 stars 💛

We’re pleased you’re enjoying the products and finding them good value. We really appreciate your support!

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Absolutely fantastic customer service…

Absolutely fantastic customer service received today.
I forgot to include the discount code on my order.
I sent an email explaining my mistake, not expecting to get the money back as it was my error.
However, I have received an email to confirm the discount has been honoured. As I placed a large order it is quite a considerable amount.

21 de outubro de 2026
Opinião espontânea
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Resposta da The New You Plan

Hi Joanne,

Thank you for the 5 stars and for taking the time to share such kind words 💛

It’s easy to miss a code at checkout, so we’re glad you got in touch! We’re pleased our team could honour the discount for you, especially as the saving made such a difference to your order.

We hope you enjoy everything you’ve chosen.

Warm regards,
The New You Team 💛

Classificada 1 em 5 estrelas

My order was delivered to another…

My order was delivered to another address in a different village, I was told I’d have to wait 5 days whilst a dispute was raised with DPD, or I could go to the wrong address and collect it myself. I still haven’t received my order or had a refund, really disappointed

13 de outubro de 2026
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Resposta da The New You Plan

Hi Richard,

Thank you for taking the time to share your feedback.

We’re really sorry DPD delivered your parcel to the wrong address and that you’re still without your order. We understand how frustrating the wait has been.

Our team has raised a delivery dispute with DPD and has been actively trying to contact you by phone, leaving voicemails and sending written updates to keep you informed.

Unfortunately, we do need to allow DPD time to investigate and try to resolve the delivery mistake. We’re working with them to have your parcel retrieved and delivered to the correct address. If they’re unable to resolve this, we’ll arrange a replacement or refund.

Collecting the parcel yourself was suggested only as an option, not an expectation. We’re sorry this left you feeling that the responsibility had been passed back to you.

Thank you for your patience, Richard. We want to get this put right for you.

Warm regards,
The New You Team

Classificada 5 em 5 estrelas

Great tasting products

Great tasting products, with plenty of variety and a quick delivery. A very friendly and helpful Facebook community. Quick responses to questions either via email, Facebook or the app. App is very easy to use, and you can easily keep track of weight, measurements, steps,food and drink

4 de outubro de 2026
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Resposta da The New You Plan

Hi Wendy,

Thank you for the 5 stars and for sharing such thoughtful feedback 💛

We’re glad you’re enjoying the variety of products and that your orders arrive quickly. It’s especially lovely to hear the app is making it easy to track your progress and keep everything in one place.

Your kind words about our team and Facebook community mean a lot. We’re pleased you feel supported and can get your questions answered quickly, whichever way you get in touch.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Red Berry Porridge my guilty pleasure

I have posted reviews on a number of occasions. But the porridge I order lots of times (Red berry) is one of my favorites. It tastes fabulous, and definitely satisfies my sweet tooth with the added bonus of low in calorie. Just love it.

12 de outubro de 2026
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Resposta da The New You Plan

Hi Teresa,

Thank you for another lovely 5 star review and for your continued support 💛

It sounds like Red Berry Porridge has earned a regular spot in your basket! We’re so glad you love the flavour and that it hits the spot when you fancy something sweet.

Warm regards,
The New You Team 💛

Classificada 4 em 5 estrelas

Quick delivery

12 de outubro de 2026
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Resposta da The New You Plan

Hi Sue,

Thank you for your 4 star review 💛

We’re pleased your order arrived quickly and appreciate you taking the time to let us know. We hope you enjoy your products!

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

A successful diet for me…

I can only successfully diet with meal replacements. I’ve lost over 2 stone now. I’m doing the last 12 lbs very slowly.

5 de outubro de 2026
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Resposta da The New You Plan

Hi Janice,

Thank you for your 5 star review and for sharing how you’re getting on 💛

Well done on losing over 2 stone! We’re so pleased you’ve found something that works for you. Every bit of progress counts, and we’re here to support you as you work towards your goal at your own pace.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Super products

Super products, fast delivery and great offers, what's not to like?

5 de outubro de 2026
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Resposta da The New You Plan

Hi Margaret,

Thank you for the 5 stars and lovely feedback 💛

We’re glad you’re enjoying the products and offers, with speedy delivery to top it all off! Your “what’s not to like?” made us smile. Thanks for your support.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Great products and service

I like the variety in all the categories, most of which is suitable for vegetarians. The meals are quick and easy to prepare and taste great.

I ordered on Wednesday evening and got my box on Friday.

After my first week I've lost 6lbs which I am really pleased with.

7 de outubro de 2026
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Resposta da The New You Plan

Hi Lori,

Thank you for sharing how your first week has gone and leaving us 5 stars 💛

We’re glad you’re finding plenty of vegetarian options to enjoy and that the meals are tasty and easy to prepare. Your order arriving on Friday after ordering on Wednesday evening is lovely to hear too!

Well done on completing your first week. It’s great to hear you’re so pleased with your 6lb loss, and we’re here to support you as you continue.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Everything arrived on time with no…

Everything arrived on time with no hiccups.

5 de outubro de 2026
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Resposta da The New You Plan

Hi Helen,

Thanks for taking the time to leave us 5 stars 💛

We’re glad everything arrived on time and your delivery went smoothly. We hope you enjoy everything you’ve chosen!

Warm regards,
The New You Team 💛

Classificada 1 em 5 estrelas

The food

The food, with the.exception of the crisps was inedible and nothing like the pictures on the web.site. I threw it away after one day.

5 de outubro de 2026
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Resposta da The New You Plan

Hi Angie,

Thank you for sharing your feedback.

We’re really sorry the food, apart from the crisps, was such a disappointment and didn’t match what you expected from the website photos.

As this was your first order, our First Order Guarantee may help if you still have any unopened products. Eligible unopened items can be returned within 30 days of your first order, with a refund processed once the approved return has been received and checked.

Please email support@thenewyouplan.com with your order details before returning anything. Our team will check your eligibility, confirm whether a return can be approved and guide you through the next steps.

We’d appreciate the chance to help, Angie.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

This works!

I am using Mounjaro in conjunction with NYP and find it works perfectly. It’s a no fail, very little effort way to lose the weight I’ve carried all of my life. I’m now 70 which may sound old to many but I feel 25 years younger. I can now wear fitted clothes and feel more able to be active. This has been life changing in many levels. A NYP shake for breakfast and a NYP bar or savoury for lunch and a 300 calorie meal at night. The meals arrive promptly and the choices are vast and ever changing.

4 de outubro de 2026
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Resposta da The New You Plan

Hi Jayne,

Thank you for your 5 star review and for sharing what this journey has meant to you 💛

Feeling more able to be active and enjoying wearing fitted clothes are such meaningful changes. It’s lovely to hear that the difference for you goes well beyond the scales.

We’re glad you’re enjoying the variety of products and that your orders arrive promptly too. As you’re using the products alongside medication, please keep your prescriber involved so they can guide you on your individual nutritional needs.

Thank you for letting us be part of your journey, Jayne.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Excellent delivery time

Excellent delivery time. Easy use of the website.

10 de outubro de 2026
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Resposta da The New You Plan

Hi Susan,

Thank you for taking the time to leave us a lovely review 💛

We’re glad you found the website easy to use and that your order arrived so quickly. We hope you enjoy your products!

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

What a great plan this is

What a great plan this is. Very easy to follow. There is a good variety of food and best of all not much washing up and advice is always available

10 de outubro de 2026
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Resposta da The New You Plan

Hi Beverley,

Thank you for taking the time to share your experience and give us 5 stars 💛

We’re glad you’re enjoying the variety and finding the plan easy to follow. Less washing up is definitely a bonus! It’s lovely to hear you feel supported too, knowing there’s someone to turn to when you need advice.

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Easy ordering system and very quick…

Easy ordering system and very quick delivery..

10 de outubro de 2026
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Resposta da The New You Plan

Hi Veronica,

Thank you for your 5 star review 💛

We’re glad you found ordering easy and that your parcel arrived so quickly. We hope you enjoy everything in your order!

Warm regards,
The New You Team 💛

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery, great products and great price.

1 de agosto de 2026
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Resposta da The New You Plan

Good morning Sam

Thank you so much for your lovely feedback! We’re really pleased your order arrived promptly and that you’re happy with the products and great value.

Warmest Regards
The New You Team

Classificada 4 em 5 estrelas

Good product quick delivery

29 de setembro de 2026
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Resposta da The New You Plan

Hi Heather,

Thank you so much for your lovely 4 star review 💛

It's great to hear you're happy with our products and that your order arrived quickly. We really appreciate you taking the time to share your feedback 😊

Thanks again for choosing New You, Heather. Wishing you every success on your journey!

Warm regards,
The New You Team 💛

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