Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.
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Leia as opiniões dos outros
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Ver mais
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Ver mais
A empresa respondeu
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Ver mais
Informações sobre a empresa
Escrito pela empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Informações de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos da América
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
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Respondeu a 52% das suas opiniões negativas
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Ordered June 27
Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.
The part was exactly the right part and…
The part was exactly the right part and came within a couple of days.
Would have ordered it somewhere else
I ordered a part that you said was in stock but than got an email saying that it was on back order if you don’t have it say that in your adds
you where unable to supply part I…
you where unable to supply part I needed
Had to go to ebay to get part
final updated review of the rv fridge guys
I need to do a complete redaction of my last 2 reviews of the rv fridge guys and Brian, I believe is the owner.
After several miscommunications and not receiving my order after an expected time, I assumed I was being ripped off by a scam company.
This is NOT the case!
I have since received some photo delivery proof and have been able to track down 1 package that a neighbor took in when I wasn't home. Still missing 2 other packages but very pleased to find that Brian and the rv fridge guys did as they said and had my order delivered as was expected.
So thank you Brian, your assistance allowed me to retrieve at least 1 of the 3 packages said to have been delivered.
Full apologize to the RV Fridge Guys for my previous negative reviews

Resposta da RV Fridge Guys
Ordered a part about a month ago
Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating

Resposta da RV Fridge Guys
What I did like....
What I did like..... The ease of ordering and I received the parts quickly.
What I did not like is I ordered the wrong part.
What I really do not like! I have made multiple calls and asked for a call back for assistance in ordering the correct part.
My charge card was charged but my order…
My charge card was charged but my order is awaiting shipment. I was told the frig handle was in stock, but it wasn't. No estimate even of when it might ship. Very disappointed.
No order received
This is the 2nd time I have ordered this product and I still have not received it!!! Months have gone by. No one will answer my calls or emails. DO NOT order from them if you actually want something........
Scammers
After I ordered a Norcold dc power board part with a pre paid special order they list as in stock. The next few days they sent an email it was on back order. I ve 2 months with no answers. I did some research. The part doesn't exist. They held onto my money. Then when I cancelled they lied and said it was in transit the same day I cancelled and was returned. No refund was posted though. They are scammers and will take your money and not fill your order.
Fast shipping and right part 👍🏽
Exceptional customer service!
Ordered a part with expedited shipping, needed ASAP. Turns out part was not in stock. I was contacted right away and alerted so that other arrangements could be made. Refund was very quick.
Fast shipping
Did my ordering online and a day or so later I got an email saying it was on backorder and would be two to three week. Two days later it was on my doorstep. I would order from rv fridge guys again
Order part back in july still haven't…
Order part back in july still haven't gotten it yet. Got a trip to lake Erie in three weeks. I need this part.
I did not receive the product
Good price and quick turnaround…
Good price and quick turnaround considering the part that I needed was on back order.
Process of ordering was quick and easy
Process of ordering was quick and easy. I would have liked a better way to track my order though.
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