Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.
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Leia as opiniões dos outros
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Ver mais
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Ver mais
A empresa respondeu
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Ver mais
Informações sobre a empresa
Escrito pela empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Informações de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos da América
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
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Got my part finally. Got a reply back when I emailed the order confirmation address. Nothing by phone or from the web page.
I didn’t find out the part was back ordered until after the sale was completed.
They took my money 23 days ago but I haven’t received my part. I have tried to contact them by phone and their form on the web site to check on my part for 3 weeks now and have not had a reply back.

Resposta da RV Fridge Guys
I did get the item
I did get the item, however, it was broken, they called me back and told me they'd send me another one when they get it
Honestly this process was so simple
Honestly this process was so simple. And these guys actually lable what needs to land where on the board which is so convenient and not stressful plus they link what board is compatible with what unit which saves massive amount of time! Can't say enough good things about these guys!!!
Back ordered
Back ordered but paid for on the order date. Haven't received the purchase yet.

Resposta da RV Fridge Guys
You asked if our clips were rusted
You asked if our clips were rusted, I said yes, you didn't send any.
Scam company! Do not buy from them !
Scam company! Do not buy from them. I paid 50 dollars to have a phone tech call me back "ASAP", never got a call back. Sent multiple emails, one was returned. I reversed the fraudulent charge at my bank

Resposta da RV Fridge Guys
Shipping was fast
Shipping was fast, product was packed well, and it came with great instructions
They kept telling us the item was back…
They kept telling us the item was back ordered- we waited 4 months! Then they tried to claim they sent it and gave a tracking # for an item delivered 2000 miles away - then they wanted us to pay the shipping and a restock fee to have them ship a new one and again said they didn’t know how long it would be as they had to reorder…what? Then they stopped answering our calls. Very frustrating and unprofessional…so 4 months and our fridge still is not working.
Don't expect any return call if you have an issue with your order .
I recently made a purchase from RV fridge guys . Upon receiving my order there were problems from the get-go . I was missing one piece of my order and another part that I ordered was superseded to a different part that did not fit . I have tried numerous occasions to contact the company and have not gotten any response through phone calls or emails , when you call the 800 number it transfers you to a cell phone that has a full mailbox with no other way of leaving a message this is quite frustrating .
I have not received my order
I have not received my order and I have left several voicemails at the number provided on the website. I am feeling like I might have been ripped off by a scam. I have also tried to creat an account to see status or tracking info unfortunately the website does not work
Order was correct and shipping was quick
We got the correct part quickly
Although the part wasn’t available I…
Although the part wasn’t available I see given a prompt refund thanks
Auto works in all 3 modes now!
This is a great improvement in addition to the 25 amp circuit over the older 20.
The product was easy to find and priced…
The product was easy to find and priced well, the shipping was fast, I definitely will come back if I need any thing again.
Never got my purchased item…..
Never got my purchased item which was a drip tray for a norcold camper refrigerator at $25.45, no email replies or phones answered. I have the emailed receipt and confirmation of my order number.
You haven't shipped the order.
Ordered parts June 20th 2023 and was…
Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.
Fast shipping
Fast shipping, was unable to use parts because my refrigerator had a cooling tower melt down. Need a new refrigerator.
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