The STI Clinic Opiniões 1065

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Ver mais

Classificada 5 em 5 estrelas

Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful Testing also finally gave me answers I’m now hoping to reorder!

Classificada 4 em 5 estrelas

Very good service, email queries responded to within a couple of hours, very competitive testing prices - my test was £55 including postage compared to £70 and this test is rare. Some other screening... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Ver mais

Informações sobre a empresa

  1. Rastreio de doenças sexualmente transmissíveis

Informação fornecida por diversas fontes externas

We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.

Escrito pela empresa


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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Classificada 5 em 5 estrelas

No answers from the GP to explain…

No answers from the GP to explain recurrent pelvic pain despite a full panel being done.
Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” hadn’t tested for….. without this actually fully comprehensive testing, with quick results, I’d still be none the wiser as to what was causing my issues. Fully and highly recommend this company for testing your health.

3 de abril de 2026
Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. The website was very easy to use and ordering the test was quick and straightforward. The instructions for the sample were very clear and the whole process felt very discreet and professional.

Results and communication were prompt and reliable, which gave me a lot of peace of mind. I really appreciated how simple they made everything.

I would definitely recommend this service to anyone looking for a convenient and trustworthy way to access STI testing from home.

2 de março de 2026
Classificada 5 em 5 estrelas

Really helpful customer service and company

Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful
Testing also finally gave me answers
I’m now hoping to reorder!

18 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

All good - test took slightly longer

Very good service, email queries responded to within a couple of hours, very competitive testing prices - my test was £55 including postage compared to £70 and this test is rare. Some other screening panels not widely available. The only niggle is that the test results took 3 days to arrive instead of the 36-48 hour target.

9 de fevereiro de 2026
logótipo da The STI Clinic

Resposta da The STI Clinic

Thank you for taking the time to write a review.

We are glad to learn that you were happy with the service.

Results for this panel are usually next day, but the genetics lab that runs this particular assay does not report on Saturdays or Sundays. This means that samples arriving on a Friday (as yours did) will not usually report until the Monday. I will make sure this is clear on the website. We are however open 7 days a week and most other test results do report on Saturdays and Sundays.

We look forward to being of service to you again in the future.

Kind regards,

Claire Davenport

Classificada 5 em 5 estrelas

Great service

Great service. Instructions really easy to follow and results easy to access and very quick. Definitely recommend using this website as it’s definitely the best one.

13 de janeiro de 2026
Classificada 5 em 5 estrelas

Excellent service and very caring…

Excellent service and very caring staff. The team was responsive, professional, and extremely helpful throughout the process. I had an issue where my parcel was not received by the lab, but they followed up immediately and resolved the problem very quickly. Their communication and support made everything stress-free. Highly recommend this STI clinic for their efficiency and client care.

21 de janeiro de 2026
Opinião espontânea

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