The STI Clinic Opiniões 

1086
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ongoing symptoms of UTI and even if my GP requested urine "culture" test, the lab only had done basic cell test. I needed to know the cause of my symptom so came across The STI Clinic's culture... Ver mais

Classificada 5 em 5 estrelas

No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Ver mais

Classificada 4 em 5 estrelas

Received the blood test kit in the post next day, unfortunately had a nightmare trying to obtain a sample. I’m unsure how anyone would be able to fill the whole vial from a pin pric(k) in your fing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Ver mais

Informações sobre a empresa

  1. Rastreio de doenças sexualmente transmissíveis

Informação fornecida por diversas fontes externas

We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.

Escrito pela empresa


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1086)

53 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I found them to be a great service

I found them to be a great service. Fast delivery and when receiving the tests had easy to use instructions. I also received the results in a timely manner. I 'll definitely use them again if needed.

12 de agosto de 2024
Classificada 5 em 5 estrelas

Handled my mistake professionally

I messed up the first time and forgot to include my documentation, so my sample was destroyed. When I followed up a new kit was sent immediately at no cost and without question (and with precompleted documentation).

The recovery from my mistake couldn't have been handled better

18 de agosto de 2024
Classificada 5 em 5 estrelas

Prompt and efficient!

A professional, prompt and discreet service. Quick turnaround for delivery of kit and of results. Peace of mind knowing any positive results can be dealt with accordingly. Would recommend to others guaranteed.

19 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent Service All-round

There are a number of reasons I would use the STI Clinic again and recommend their use to others. Easy to use website, discreet packaging, quick turnaround time, consistent communication. However the biggest reason is how knowledgeable their team are. I was testing for Ureaplasma which only recently had its treatment recommendation changed to no treatment needed by the UK Government. So even though I tested positive, I was unable to be referred for treatment. While this was disappointing, the level of detail and explanation I was given as to why was impressive and above and beyond what they had to do. That is why this gets a 5*.

5 de junho de 2024
Classificada 5 em 5 estrelas

10/10 service

Easy procedure to order the test. Came quickly and results were back 1-2 days after they received the sample!

25 de junho de 2024
Classificada 5 em 5 estrelas

Quick testing

Would highly recommend The STI Clinic.
Very fast testing and simple, easy to follow instructions.
And If you have any questions a helpline is available for you to use.

25 de junho de 2024
Classificada 3 em 5 estrelas

First test lost

My first sample sent through was somehow lost and therefore I had to wait a week before another test was sent out after chasing.

7 de junho de 2024
logótipo da The STI Clinic

Resposta da The STI Clinic

Amanda

Thank you for taking the time to write a review.

I can see that the first sample appears to have been lost by Royal Mail and the second one was delayed with them. When the sample arrived, the results were processed in around 18 hours, but this is no consolation as there was a delay from the point of postage.

All items come back to us via RM24 Tracked, so most samples are with the lab the day after posting. I am very sorry this did to happen on this occasion.

I hope that we can be of service to you in the future and your next experience is more in line with those of other patients. As you will see from the other reviews, this type of issue is very unusual.

Kind regards,

Claire Davenport

Classificada 5 em 5 estrelas

Amazing service

Amazing service! Very quick results and staff are friendly when you call and answer your questions to the best of their knowledge.

19 de junho de 2024
Classificada 4 em 5 estrelas

Very good business, happy customer

Good experience with this business, they provide an excellent service and easy access results quite quickly.

Pros:
- Very communicative - I emailed customer service and they were fast to respond.
- Easy access results.

Cons:
- Pricing is pretty high, especially for the comprehensive test sets.

4 de junho de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais