I had an issue with a damaged delivery. Provided evidence of this and a new one was expedited and received the following day. No nonsense, top class customer service. Things like this are bound to hap... Ver mais
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Easy ordering process, tracked delivery by Royal Mail within 3 days, and great product. Ultimate finish came with sponge applicator and an extremely large polishing off cloth. Easy to apply and buff o... Ver mais
A empresa respondeu
I PURCHASED 25LT BILT HAMBER SNOW FOAM AT A PRICE I COULDN'T GET ANYWHERE ELSE. FREE DELIVERY, FULLY TRACKED, WAS SUPER FAST, ARRIVING A DAY EARLIER THAN PREDICTED. WILL DEFINITELY BUY FROM ULTIMATE F... Ver mais
Update: Customer service contacted me and resolved the issue in a satisfactory manner. I have updated my rating. The included "gift" spilt it's entire content all over the box. The bottle hadn't b... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Ultimate Finish
Escrito pela empresa
Founded in 1999 we have the experience and expertise to guide you through all of your detailing needs. With 1000s of detailers across the country we get direct feedback from professionals on the latest products.
We stock over 50 independent brands from the leading manufacturers of detailing products. Autoglym, Meguiars, Auto Finesse, Bilt Hamber, to name a just few. Anything you require for your vehicle to get it into concourse condition you will find it at Ultimate Finish.
Not sure what you require, asking questions like - What's the best wheel cleaner? Which car shampoo should I be using? How to machine polish a car?
We can help you with all of these questions, call us 01474 360 360 to speak to a member of the team or click the links below to get you to the right place.
Informações de contacto
Ultimate Finish, 26 Kings Hill Avenue, Kings Hill, Kent, ME19 4AE, Kings Hill, Reino Unido
- 01474 360 360
- sales@theultimatefinish.co.uk
- www.theultimatefinish.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Good Company never a problem
The Gtechniq product is one of the Car care items I buy from them- The product is very good as is the service and support; if I want to ask a question - they are true professionals
Excellent service...great range of the…
Excellent service...great range of the latest products...fast free delivery...will be buying more stuff soon... thanks
Got everything I wanted as normal
Got everything I wanted as normal and at a reasonable price. When I had my car first professionally detailed they tell me everything I need to maintain car & here they have it.
Quick delivery also, out next day.
No complaints at all
No complaints at all.
Had a few orders from here, always delivered promptly and prices are competitive too.
Initially they sent the wrong triggers but once I’d highlighted they didn’t fit the correct ones were with me the next day. Excellent and refreshingly they’re not afraid to pick up a phone and speak to you! 5 stars thoroughly recommend.
Product they advised damaged my car
I recently had my car wrapped and spoke to these guys at length about which products were safe to use. One of the products I purchased ended up leaving spots in my car which have cost me a lot of money to remove and they they are no completely out.
After speaking to them on multiple occasions they try to distance themselves from any responsibility because they didn't make the product and simply sell it. However, at a later date in a telephone conversion they made me aware of the same case it happened to someone else with the same product.
They are a business selling products and making money from it. They have a duty of care in my option and cannot distance themselves from all responsibility, especially when they I've spoken to them about it at length on more than one occasion asking what products are safe, and especially since they knew of an instance where it's happened before. I have also found evidence of other people on youtube using the same companies products saying they are struggling to remove haze from their car with them.
It's clearly an issue and they are responsible either entirely or partly.
I simply cannot recommend any company who fails to advise you correctly which results in damage to my car and then distances themselves from all responsibility.
1 star is too much, it should be a negative star!
Great advice followed by fast efficient…
Great advice followed by fast efficient service. If you are new to detailing make sure you ask fully about using the product before purchasing. I highly recommend UF.
Missing items, no comms
Unfortunately I need to leave a negative review. £133 order, but 1x £8 item missing. Emailed on day of receipt, day after receipt and emailed for a third time 4 days after receipt - no response from sales@, info@, warehouse@ or carcovers@ email addresses.
EDIT: Update. Missing part now received. Find it comical that the proposed resolution is for me to call the company, rather than the company investigating why they are not receiving any of my 3 sent emails at the 5 email contact points. Company should investigate their email system as an urgent issue, may be missing many other order requests, complaints, queries, technical support, marketing requests, etc.

Resposta da Ultimate Finish
Quick easy & hassle free.
As always quick order processing and delivery.
Been using UF for a few years.
The UF range of products are great too.
EXCELLENT SERVICE AS ALWAYS
Great supplier and products
Prompt, well packed delivery. Quality products and competitively price too! Good updates on despatch and eta too.
The items ordered were despatched and…
The items ordered were despatched and delivered unbelievably quickly.
The web site was easy to navigate
The web site was easy to navigate. A great range of quality products with all my requirements in stock. Delivery was quick. Will definitely order from them again
Easy to follow website
Easy to follow website, order came faster than expected and was really well packaged. All products I ordered I have used before and are very good
Had an issue with the dispenser
Had an issue with the dispenser, but I contacted the Ultimate Finish and the correct one was dispatched immediately and I got it two days later.
Good customer service, that!
Best services
Super fast service thank you
Great service &products
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