I had trouble placing an order from Japan because one specific shirt color/style could not be shipped internationally. The support team investigated the issue very carefully, explained the cause... Ver mais
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Leia as opiniões dos outros
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply.
A empresa respondeu
I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pan... Ver mais
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If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver mais
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Informações sobre a empresa
Sobre Threadless
Escrito pela empresa
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Informações de contacto
Estados Unidos da América
- help@threadless.com
- www.threadless.com
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Extremely helpful customer service
Extremely helpful customer service! Highly recommended

Resposta da Threadless
Great quality, fast shipping!
Between me and my wife, we have ordered about 10 shirts and 6 hoodies from Threadless. This place is great! Fast shipping and their customer service is the best. Five stars!

Resposta da Threadless
The nicest staff!
Their customer service is the best! I've been buying from them for years and they've always been nice and accommodating, and way beyond decent - they are actually generous! They just want you - their customer - to be happy.

Resposta da Threadless
Excellent customer service
I have purchased many items from Threadless over the past couple of years. I love their products. The designs and quality are fantastic. The customer service is way above any other company that I have dealt with. If there is any problem at all, they immediately will do all they can to make it right. They will replace it, whether it is the wrong size or it isn't exactly as I wanted. I can't say enough about the customer service at Threadless. They go above and beyond to make sure everything is right and I am happy with my purchase. I highly recommend them.

Resposta da Threadless
Ive been buying from Threadless for…
Ive been buying from Threadless for years and the quality of tshirts have always been great.
I recently had to return tshirts and I can not fault the customer service. I wish more retailers were like Threadless!

Resposta da Threadless
GREAT customer service
GREAT customer service! And, our sweatshirts rock too!

Resposta da Threadless
Great customer service
EDIT: I contacted customer service and they are sending me out another shirt fre of charge to replace this one. I wasn't expecting that at all, and I'm really thankful to the customer service team
I ordered a shirt from them, arrived well and initially looked great. However after a single wash the print is already beginning to come off of the shirt. After 2 washes there are patches where the print has worn off completely. Pretty disappointed in the quality considering I've bought many other tshirts, a lot of them quite a bit cheaper, and I've not had this problem with any other shirt.

Resposta da Threadless
CUTE SHIRTS, efficient customer service!!
I ordered tshirts for my daughter and myself, a tanktop for my other daughter, and a coffee cup for everyone to share. Everything was delivered quickly, and we love everything! Unfortunately, my tshirt was not the right size. When I contacted customer support, they responded within a few minutes and shipped out a shirt in the correct size right away. They asked me to donate the wrong-size shirt or give it to someone else who would like it. Thanks so much for great products and really good customer service. HIGHLY RECOMMEND!!!!

Resposta da Threadless
Come for the shirts... Stay for the customer service :)
Lots of cute and funny shirts in a range of colours that we don't normally get in Australia. The customer service tho is second to none. So helpful and lovely. I can not praise them enough!!!

Resposta da Threadless
I had a problem with an order that…
I had a problem with an order that after months of delay, simply disappeared and never reached my hands, when I contacted the Threadless team they were super friendly and after analyzing my case, they decided to send me my order again, for a better service of delivery.

Resposta da Threadless
Excellent quality items and responsive customer service
I used to buy from threadless all the time about 10 years ago. The quality was everything (I still have very worn shirts that are in excellent condition), the art was beautiful… the only problem 10 years ago was the sizing. It went up to XXL, which I think was probably a small XXL. That being said, when I discovered their sizing went up to a real 3XL I had to try. I’m so glad I did. The items came just as ordered, the same quality and beautiful art I used to love, so comfortable and roomy enough that I don’t feel like I’m wearing a size too small. I emailed customer support to explain how happy I was about this and they replied with a personalized message that was so sweet, and addressed a few questions I had. I noticed that customer support replied quickly, so I know if I had an issue they would be available to assist me. Love Threadless!

Resposta da Threadless
Excellent Customer Service
I had a great customer service experience with Threadless! I've always loved the concept of their business and their designs. Now I have the confidence that I can buy there and if anything goes wrong, they'll make it right!

Resposta da Threadless
Great service all around
Quick, effective and kind service.
Great experience all around!

Resposta da Threadless
Really good customer service
Really good customer service. Had an issue with a package lost in supply chain hell and they were great; responsive, helpful and quick to issue a refund or replacement shipment.

Resposta da Threadless
I love the amount of communication…
I love the amount of communication around each order. When one hit a snag, they were super responsive and fixed it right away by asking exactly how I wanted it remedied. I will definitely choose Threadless in the future for my needs!

Resposta da Threadless
The Best Customer Service
I've been ordering from Threadless for many years. I've never been disappointed in the shipping time or quality of the product.
Recently I ordered a zip up hoodie that seemed faded. They promptly replaced it without me having to send the item back. This is huge to me. Their customer service response was outstanding.

Resposta da Threadless
Great Customer Service
I ordered a large sweatshirt in the french terry fit. The design print was great, but the sweatshirt was to small and I didn't like the french terry material. It seems like their sizes run small, which is hard to know for an online store. Threadless was very responsive and helpful and switched it out for an XL in the sponge fleece free of charge.

Resposta da Threadless
Exceptional Customer Service
I ordered a t-shirt for my daughter in October but I did not give it to her until Christmas. She liked the design but not the neckline. I thought it was too late to exchange or return but Customer Service took care of my request by replacing the shirt with a different neckline at no charge! I don't have to return the shirt I originally ordered either! Who does that? Threadless does!

Resposta da Threadless
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