Was in store today to sort out a change of details and pick up an order. Sophie was absolutely fab! Super understanding of the issues that brought me into the store today - an asset to the Castle Co... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoCastle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD Belfast, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We had a major issue with a WiFi router we had purchased from another store, and Thomas at 3 Mobile went above and beyond to help us sort it out. Despite the problem not being related to a product... Ver mais
A empresa respondeu
Shannon, who works at the Three store in Castle Court Shopping Center in Belfast is absolutely amazing. She is incredibly helpful, friendly, and professional. Her customer service is s outstanding, an... Ver mais
A empresa respondeu
We came into the shop with a faulty sim card. Rebecca was very efficient and knowledgeable in fixing our sim and changing ours to a e sim which took some time due to setting up new phone ,Rebecca was... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Belfast (Castle Court)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Castle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD, Belfast, North, Reino Unido
- 02890321224
4,8
Excelente
76 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So very helpful
So very helpful. Went in and got a better tariff! The team members in the Castle Court store are excellent and a credit to your company.
16 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Amazing, Maureen! It’s great to know that our team was super helpful to you. Thank you so much for trusting us, we truly appreciate your feedback! ☺️ -Kashish
Very friendly great information helping…
Very friendly great information helping to make a informed decision on which way to go.
16 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Great to hear, Alan! 🎊 We’re thrilled that the team provided such an exceptional experience. Wishing you a wonderful day ahead. -Manavata
Resposta da Three UK - 3Store Belfast (Castle Court)
Fantastic stuff! We’re so glad to hear that. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Hannah and Kristen went above and…
Hannah and Kristen went above and beyond during my visit. Sound gals. Happy new year.
22 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed great customer service from Hannah and Kristen. We appreciate you taking the time to share this with us, and wish you a Happy New Year 🎊. -Michael
Phone Upgrade
Conor dealt with our queries today...
Updating phone and checking contracts.
Excellent, informative service.
(Castlecourt Three Store)
A very enjoyable experience 😊
We also purchased Broadband.
22 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Thanks for your 5 ⭐ review, Tanya, and it's lovely to hear that you enjoyed great customer service from Conor during your recent store upgrade. We hope you enjoy your new Home Broadband service, and appreciate you taking the time to share this with us 🎊. -Michael
Had a great experience in store today…
Had a great experience in store today with Kristen she helped me with everything
18 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hey Daniel, that’s wonderful! We’re happy Kristen was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Shannon made it so easy to sort out my phone
Shannon sorted my phone out and my family’s and did it so quick and easy !
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
We totally appreciate your 5* review - Have a nice day -Maxine
Amazing experience
So actually I came in to check the plans but Destiny here is such an incredible person, she helped me either every detail and the chat and the guidance looked like she was filled with the knowledge.
amazing
23 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Was really helpful and friendly I…
Was really helpful and friendly I strongly recommend this guy as part of your staff. Awesome 👌
15 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Good goooooooooooooooooooppoopoopd
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Thanks for this fantastic 5⭐ review, Mr Rainey. We really do appreciate it! Have a great day 😊 -Jade
Very helpful
9 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Thanks for this fantastic 5⭐ review, Ádhamh. We really do appreciate it! Have a great day 😊 -Jade
Great experience
I went into the Castlecourt store recently with an issue with my phone and spoke with Hannah who was the Assistant Manager of the store I think. She was happy to help me even though I’m not with 3 network, I just went to there because it was the closest phone shop to where I was at! Hannah had the issued sorted in 15 minutes and I am considering now switching to 3. Thank you Hannah for your help!
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent customer service
Excellent customer service
Factual
Fast
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Had a lovely experience the advisor was…
Had a lovely experience the advisor was very helpful
6 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Hannah Assistant Manager
Hannah at Three in Caste Court in Belfast helped a lot went all the way to download ALL my apps from my old Samsung acct to switch into my new IPhone. Hannah was super very patient and did extra ordinary out of her way and help me. She is expert and knew what she was doing and kept with Three I was about to give up and cancel and go to another company. Hannah did well and above to help me and deserve higher position. Hannah is a keeper made my day
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
My A15 phone broke
My A15 phone broke. Under guarantee. Poor service from 3. Redirected me to EE. They recommended a complete different service. Why under guarantee. Screen fix. Realised only there to sell. No help after that. Communication is always poor at 3 network. No more contracts! Cheaper to sort things out yourself
2 de setembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Belfast (Castle Court)
Hi Sharon, thanks for taking the time to leave a review. We're sorry to hear this has been your experience and are confused as to why you were sent to EE? This isn't something we can investigate from here directly so we'd ask that you reach out to our team to discuss this further: https://bit.ly/3C43TKN. -Danni
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