I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... Ver mais
A empresa respondeu
Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... Ver mais
A empresa respondeu
Martin and the Manger were so helpful and made my experience easy and enjoyable. Had an issue and they resolved it after a lot of work and time and I very much appreciated it. They listened to what I... Ver mais
A empresa respondeu
Martin really helped us today, buying a new phone and setting it up with unlimited data whilst transferring everything. He went above and beyond to make us happy and gave us an amazing deal. Such a l... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

48 High Street, Bracknell, RG12 1LL, Bracknell, South, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Store manage Steve was very helpful. He showed professionalism. I left the store happy😄

Resposta da Three UK - 3Store Bracknell
Noor was very friendly and was able to complete everything quickly and effectively.

Resposta da Three UK - 3Store Bracknell
Amazing service from Conor. I came in just for a pay as you go device and was than further helped with a data transfer from my broken screen phone which Conor used a mouse and USB connector to control and transfer as well as my screen protector perfectly fitted. Always great service and a friendly smile.

Resposta da Three UK - 3Store Bracknell
Brilliant customer service. The best.
Andrea looked after me today and offered good advice and service. Thank you so much. Keep up with your great work.

Resposta da Three UK - 3Store Bracknell
Excellent Customer Service and Great Help in Choosing a Phone
I am extremely satisfied with the customer service. The staff were very professional, patient, and knowledgeable. They took the time to understand my needs and helped me choose the perfect phone that fits my expectations and budget.
They explained all the features clearly, answered every question, and made the whole process easy and stress-free. Thanks to their support, I feel confident with my choice and very happy with my new phone.
I highly recommend this customer service to anyone looking for honest advice and excellent support.
Thank you so much to Andrea and Martin from Bracknell
Monika

Resposta da Three UK - 3Store Bracknell
Conor , Martin and the team offer friendly expert advice whenever I have asked questions of them all.
Happy to help , knowledgeable and always solve any problem.
Great efforts in a competitive industry

Resposta da Three UK - 3Store Bracknell
I was helped by Martin who undid the mess I made online 🤣 . Quick process and no pushy hard sell but showed me any offers I might be interested in and moved quickly on if I opted not to have them. Good experience.

Resposta da Three UK - 3Store Bracknell
What an absolutely super team you have in your Bracknell Branch.
I simply cannot thank them enough for their time, attention, and kind patience taken with me today.
I have been so stressed and anxious recently trying to fathom out what I am paying for, since making some changes to my phone and dongle accounts at another Three Branch.
The staff in Bracknell were knowledgeable, professional, and really went into great depth to look at my accounts and resolve things for me.
Thank you to all 4 members of the team today, especially Conor, Francine, another lovely young lady, whose name I didn’t get, and the manager. They were all brilliant, but Conor was totally amazing.

Resposta da Three UK - 3Store Bracknell
Noor was an amazing at her job she had tremendous knowledge on products and very helpful. I am very happy with my visit at the store.

Resposta da Three UK - 3Store Bracknell
Really lovely team great customer service
I dealt with Noor today for my new phone upgrade and she was pleasure to deal with from start to finish.
Totally catered to me with my ADHDwhich I struggle with massively.
I would not go anywhere else now.
This girl is an asset to the company.
Five star customer service.
Thank you so very much.

Resposta da Three UK - 3Store Bracknell
I just wanted to say thank you to Noor, she was great in assisting me with upgrading my accounts, very time efficient and explained everything very well to me.

Resposta da Three UK - 3Store Bracknell
Martin was very friendly and helpful and answered all my questions.

Resposta da Three UK - 3Store Bracknell
Great service again.
Contract renewed at a better price.
Very happy with Three @Bracknell.
Thankyou.

Resposta da Three UK - 3Store Bracknell
Martin was so helpful and got me set up straight away when I’ve been struggling switching over for the past couple weeks - thank you so much!

Resposta da Three UK - 3Store Bracknell
Came into Bracknell store to cancel my account as I no longer able to use it. The assistant manager was really helpful and took all the stress out of cancelling this for me. Thank you and hopefully see your again Kim 😊

Resposta da Three UK - 3Store Bracknell
The manager Steve was so helpful and patient. I even had to go back to the shop the next day for another problem and he sorted it out in about 10 minutes.
If there were 10 stars to say how grateful I am, I would be happy to press them.
Mrs Eleanor Page.

Resposta da Three UK - 3Store Bracknell
Martin and Steve taking the time to fully understand my situation and always making the best plan for my needs.
Excellent customer service always - thank you

Resposta da Three UK - 3Store Bracknell
Steve the store manager helped us today sort out several things. He were very professional, helpful and upgraded is many more cost-effective deals. Highly recommend the Bracknell branch.

Resposta da Three UK - 3Store Bracknell
I recently lost my SIM card and Noor was amazing in helping me get a duplicate. She made the whole process quick and stress-free, explaining everything clearly and making sure I was sorted as fast as possible. Fantastic service — thank you, Noor!

Resposta da Three UK - 3Store Bracknell
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