Three UK - 3Store Bracknell Opiniões 

108
•
TrustScore: 5 em 5

4,9

48 High Street, Bracknell, RG12 1LL Bracknell, South, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Martin was extremely helpful in sorting out the issues I had with my phone. Whenever I have needed to visit the store he has always been very helpful and polite An asset to the company

A empresa respondeu

Classificada 5 em 5 estrelas

I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Martin told me to leave a five star review or he would double my monthly contract so here I am 🤣. Brilliant help in organising and sorting out my SIM cards! Knowledgeable and much less stressful tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Electrónica e tecnologia

Sobre Three UK - 3Store Bracknell

Escrito pela empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito pela empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informações de contacto

  • 48 High Street, Bracknell, RG12 1LL, Bracknell, South, Reino Unido

  • 01344303703

4,9

Excelente

TrustScore: 5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(108)

33 970 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was helped by Martin who undid the…

I was helped by Martin who undid the mess I made online 🤣 . Quick process and no pushy hard sell but showed me any offers I might be interested in and moved quickly on if I opted not to have them. Good experience.

22 de dezembro de 2025
Opinião espontânea
logótipo da Three UK - 3Store Bracknell

Resposta da Three UK - 3Store Bracknell

Bravo, Lee! 🎊 We're overjoyed to hear that Martin delivered such an exceptional experience. Thank you so much for the 5 ⭐ review! -Suhaas

Classificada 5 em 5 estrelas

Bracknell Team. Amazing

What an absolutely super team you have in your Bracknell Branch.
I simply cannot thank them enough for their time, attention, and kind patience taken with me today.
I have been so stressed and anxious recently trying to fathom out what I am paying for, since making some changes to my phone and dongle accounts at another Three Branch.
The staff in Bracknell were knowledgeable, professional, and really went into great depth to look at my accounts and resolve things for me.
Thank you to all 4 members of the team today, especially Conor, Francine, another lovely young lady, whose name I didn’t get, and the manager. They were all brilliant, but Conor was totally amazing.

20 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Classificada 5 em 5 estrelas

Noor was an amazing at her job she had…

Noor was an amazing at her job she had tremendous knowledge on products and very helpful. I am very happy with my visit at the store.

14 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

This is what we like to hear, Akash! Thanks for taking the time to share your experience with us 😊 -Jade

Classificada 5 em 5 estrelas

Noor is the best!!

I dealt with Noor today for my new phone upgrade and she was pleasure to deal with from start to finish.
Totally catered to me with my ADHDwhich I struggle with massively.
I would not go anywhere else now.
This girl is an asset to the company.
Five star customer service.
Thank you so very much.

7 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Hey.

Thanks! Your review is really appreciated. -Pete

Classificada 5 em 5 estrelas

I just wanted to say thank you to Noor

I just wanted to say thank you to Noor, she was great in assisting me with upgrading my accounts, very time efficient and explained everything very well to me.

7 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Classificada 5 em 5 estrelas

Martin was very friendly and helpful…

Martin was very friendly and helpful and answered all my questions.

5 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Mandy. We really appreciate you taking the time to send this over to us! Great work Martin 🎉 -Jade

Classificada 5 em 5 estrelas

Great service again.

Great service again.
Contract renewed at a better price.
Very happy with Three @Bracknell.
Thankyou.

3 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

We totally appreciate your 5* review - Have a nice day -Maxine

Classificada 5 em 5 estrelas

Martin was so helpful and got me set up…

Martin was so helpful and got me set up straight away when I’ve been struggling switching over for the past couple weeks - thank you so much!

3 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for your feedback, Joy, and it's lovely to hear that you enjoyed great customer service from Martin with your switch. We're delighted to welcome you to Three, and appreciate you taking the time to share this with us. -Michael

Classificada 5 em 5 estrelas

cancelling my account

Came into Bracknell store to cancel my account as I no longer able to use it. The assistant manager was really helpful and took all the stress out of cancelling this for me. Thank you and hopefully see your again Kim 😊

3 de dezembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Kim. We're sad to hear that you've left us, but we appreciate you taking the time to send this over to us! Great work Kim 🎉 -Jade

Classificada 5 em 5 estrelas

Your staff are a credit to the Three shop.

The manager Steve was so helpful and patient. I even had to go back to the shop the next day for another problem and he sorted it out in about 10 minutes.
If there were 10 stars to say how grateful I am, I would be happy to press them.
Mrs Eleanor Page.

27 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Aww, thank you so much, Eleanor. That's a wonderful review for Steve, we are thrilled that he was able to help you each time you visited. We appreciate you :) -Scott

Classificada 5 em 5 estrelas

Excellent customer service always - thank you

Martin and Steve taking the time to fully understand my situation and always making the best plan for my needs.
Excellent customer service always - thank you

26 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

We're thrilled that Martin and Steve were considerate when helping arrange the best plan for you, Jenni :) -Scott

Classificada 5 em 5 estrelas

Steve the store manager helped us today…

Steve the store manager helped us today sort out several things. He were very professional, helpful and upgraded is many more cost-effective deals. Highly recommend the Bracknell branch.

26 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for your feedback, Phil, and it's lovely to hear that you enjoyed great customer service. from Steve during your store visit. We hope you enjoy the upgrade, and appreciate you taking the time to share this with us. -Michael

Classificada 5 em 5 estrelas

I recently lost my SIM card and Noor…

I recently lost my SIM card and Noor was amazing in helping me get a duplicate. She made the whole process quick and stress-free, explaining everything clearly and making sure I was sorted as fast as possible. Fantastic service — thank you, Noor!

23 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Classificada 5 em 5 estrelas

Professional and kind service

I was at the Three Blacknell Office to establish a mobile for myself and switch my husband mobile to Three. There were very professional and kind service so that we could manage all our requirements sorted easily and smoothly

18 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Classificada 5 em 5 estrelas

Excellent service STEVE WAS VERY…

Excellent service STEVE WAS VERY HELPFUL THIS MORNING outstanding service

15 de novembro de 2025
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logótipo da Three UK - 3Store Bracknell

Resposta da Three UK - 3Store Bracknell

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Classificada 5 em 5 estrelas

Really fantastic customer service

Really fantastic customer service - very helpful and easy process. Thank you Andrea!

8 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Classificada 5 em 5 estrelas

The process was smooth

The process was smooth. The customer was very helpful and knows her work

7 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for your feedback, Yohanna, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Classificada 5 em 5 estrelas

Always helpful

Martin was as helpful as ever. All the staff give you a warm welcome and are helpful and knowledgeable

6 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Emma. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

Classificada 5 em 5 estrelas

Great friendly efficient service

Great friendly efficient service, no need to shop around for a better deal
Martin, a fantastic manager.

3 de novembro de 2025
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Resposta da Three UK - 3Store Bracknell

Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Well done Martin 🎉 -Jade

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