Excellent service and advice. The sales advisor went out of their way to give various options for an upgrade to my iPhone. The process for the upgrade was seamless and the deal value for money. I woul... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Really great experience buying my new phone today. Ali was friendly, helpful and professional from start to finish. He took the time to explain everything clearly and made the whole process easy and s... Ver mais
A empresa respondeu
Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... Ver mais
A empresa respondeu
Went in to understand their broadband options and were quickly attended to. Zobia offered advice and thoroughly explained what they offered, being friendly and informative. We were able to find a cont... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Glasgow Buchanan Street
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
55-56 Buchanan Street, G1 3JL, Glasgow, North, Reino Unido
- 01412484267
4,9
Excelente
115 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly helpful staff
Friendly helpful staff. Grant was brilliant with me.
20 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Margaret, your kind words about our team and Grant mean a lot. We’re thrilled your experience was positive. -Suhaas
Even though I couldn't get what I…
Even though I couldn't get what I wanted I still didn't leave empty handed they went above and beyond
19 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thanks, Dale! Even when things don’t go exactly to plan, we’re glad the team still made it worthwhile for you. ☺️ -Ayesha
Excellent service
My sim only contract was due to run out this month so I visited the Buchanan street store to see what deals I could get. Zobia was excellent and also got me a great WiFi deal with my contract. She was very friendly and helpful. Thanks again Zobia!
18 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hey Stewart! This makes us smile. Zobia will be thrilled to know that her efforts made your contract renewal and WiFi deal such a great experience. 😇 -Ayesha
Very fast and helpful service
The assisting agent Zobia was very nice and helpful. Everything moved very swiftly and easily.
9 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
That's absolutely fab, we are so glad to hear it. Zobia is a star, and it's great you got the help you needed. Thanks for a super review, Idil :) -Scott
Very helpful quick and easy process
9 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hi Lauren, we’re delighted that everything was sorted so smoothly and efficiently for you. -Kishan
Grant was great & made the full…
Grant was great & made the full experience so easy
5 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
We really appreciate your kind words, Stella. Grant is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Zobia was very helpful and…
Zobia was very helpful and professional. We really appreciate her kindness and how quick she made the process of buying a phone
2 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thanks for your feedback, Alisha, and it's lovely to hear that you enjoyed great customer service from Zobia with your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Grant was 10/10
Grant was 10/10
Couldn’t have had a better experience
Highly recommend
1 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Ross, your feedback is truly appreciated. It’s fantastic to hear how well you were looked after, and it’s clear that Grant delivered exceptional care throughout your visit. -Manavata
Lee is an excellent sales consultant…
Lee is an excellent sales consultant and provided a great customer experience during my recent visit. He quickly understood my needs and offered several options to meet those needs, taking the time to clearly explain the key differences. He had strong product and service knowledge and was very friendly and professional. He ensured my device was setup and gave several opportunities to ask questions (of which there were none as he was so thorough in his explanations). The interaction was also quick and enabled me to catch my train on time. I’d shop here again based on this experience. Lee could be a sales trainer and share his knowledge and experience with other branches in the UK to improve the experiences in other branches.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
That’s outstanding feedback, and we really appreciate you sharing such a detailed review 🌟 It’s wonderful to hear how thoroughly Lee supported you — from understanding your needs and explaining options clearly, to ensuring your device was set up and you had time to catch your train 🙌 His professionalism and product knowledge truly shine through. -Shivam
Excellent service by zobia
8 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hi Komalpreet! 🎉 It is brilliant to hear that Zobia looked after you so well and provided such high-quality support. -Kishan
Zobiah was very nice and helpful
Zobiah was very nice and helpful, answering all my questions clearly and helped me choose the SIM only plan I needed.
8 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very helpful thanks Zobia
7 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The customer service is always great…
The customer service is always great with me but the signal can vary in different areas, mostly good though.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thanks for the lovely feedback, Joy! Delighted our team hits the mark for you, and we’re glad your signal works well in most places. ✨ -Veronica
Resposta da Three UK - 3Store Glasgow Buchanan Street
Ben, we appreciate your feedback. It’s great to hear everything was handled so efficiently. Wishing you a wonderful day! 🌟 -Manavata
Zobia have us the best service and…
Zobia have us the best service and offers .
24 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thank you for sharing this! Zobia shone with brilliance, delivering an exceptional offer perfectly suited to your needs. May the rest of your day, Kaustubh, be filled with wonderful moments! 🥰 -Ashifa
Attended by Craig at the store on…
Attended by Craig at the store on Buchanan Street, he was the most helpful. Got an improvement on my contract
23 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Wonderful feedback, Simon! 🌟 Craig’s care ensured you had a smooth experience and left with a contract that suits you better. -Shivam
Excellent customer experience
The customer service was excellent. Lee was attentive, listened to what my requirements were and delivered. He made me feel comfortable and answered all my questions always taking the time to checking that I understood his answers. First class. Thank you.
22 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Marie, thank you for your lovely feedback! 🎉 It’s wonderful to know Lee took the time to understand your expectations, explained everything clearly and created a welcoming experience. We’re grateful for your kind words. -Suhaas
We purchased one tablet
We purchased one tablet. The staff member, Zobia, guided us very well throughout the process. We were very impressed with her assistance and therefore decided to make the purchase
22 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thank you for this amazing review, Sukhpal! It’s fantastic to hear that Zobia supported you so well and helped make your choice easy 😊✨. -Veronica
Lee - Fantastic Service
Lee, over the phone was very helpful and knowledgeable. Visited the store to get the 5G broadband box, again, Lee was great, got our box set up and also got a better mobile deal all set up. Fantastic service
21 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Hi Leona, it’s brilliant to hear about the stellar support you received both during your call and in person. We’re pleased that such expertise helped get your new home internet and mobile accounts sorted so seamlessly while ensuring you got the best value possible. We know Lee will be delighted to read your kind words. -Kishan
Very helpful staff
Grant was so helpful in assisting me with setting up my 5G hub, really quick and useful service.
20 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Glasgow Buchanan Street
Thanks for sharing this. We're glad to hear Grant offered such great support while getting everything set up. Wishing you a fantastic day ✨ Martina 💙 -Arvind
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