Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... Ver mais
A empresa respondeu
Unit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... Ver mais
A empresa respondeu
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... Ver mais
A empresa respondeu
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... Ver mais
A empresa respondeu
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend . I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Resposta da Three UK - 3Store Grimsby
Great service everything was explained very clearly and got a great deal definitely recommend them

Resposta da Three UK - 3Store Grimsby
Great service on sorting my phone

Resposta da Three UK - 3Store Grimsby
Carol was very knowledgeable, helpful, understanding, and personable. He listened to my requirements, and the things that I don't want, and gave his recommendations accordingly. He did suggest a number of 'extra' things I might consider. When it came to data etc, he checked my current usage and didn't suggest anything way over the top, which I appreciated. Overall, a good customer experience.

Resposta da Three UK - 3Store Grimsby
Carol was delightful, easy to talk to, answered every question politely and made the transaction smooth and stress free, would definitely recommend anyone looking to get a new handset to pop in!

Resposta da Three UK - 3Store Grimsby
Carol is extremely friendly and informative. Thank you for your help today in the Grimsby branch it was really appreciated!

Resposta da Three UK - 3Store Grimsby
Clare was extremely helpful and patient absolute star

Resposta da Three UK - 3Store Grimsby
Leah in the Grimsby store is a legend. She's been so helpful with the problems I've had with two different accounts and has always been so efficient, friendly and reassuring. Thank you Leah for all your help - you're a real asset to the company.

Resposta da Three UK - 3Store Grimsby
Katie in the Grimsby shop was outstanding. She explained the process to arrange a new phone perfectly. Katie made everything very straight forward and 10 mins later I had my new phone. Highly recommended.

Resposta da Three UK - 3Store Grimsby
Me and my wife recently came in to upgrade our phones. Our battery is out phone started to swell and we panicked and Carol and Ray and Ashley came to help us. They transferred our stuff and was so lovely explaining everything!

Resposta da Three UK - 3Store Grimsby
The staff are always very helpful. Nothing is too much for them. I always come in store for that reason.

Resposta da Three UK - 3Store Grimsby
Highly recommend Morgan, She was very helpful and made us feel very welcomed also she explained different packages that we didn't know about.
Definitely recommend and because of Morgan we actually stayed with Three.
Thank you again.

Resposta da Three UK - 3Store Grimsby

Resposta da Three UK - 3Store Grimsby
Carol was amazing and really helpful

Resposta da Three UK - 3Store Grimsby

Resposta da Three UK - 3Store Grimsby
Very helpful and polite , answered all questions asked

Resposta da Three UK - 3Store Grimsby
Ashley really helped me and my wife. We managed to get a new phone for not a lot more and he reassured me all the way through the long process.

Resposta da Three UK - 3Store Grimsby
Leah was very patient

Resposta da Three UK - 3Store Grimsby
Ashley was utterly fantastic! Customer service done right - friendly, easy and took us through the entire process making it hassle free. Would recommend Three (and would consider my next purchase from Three) based on such a positive experience.

Resposta da Three UK - 3Store Grimsby
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