Ray was very helpful, he explained everything to me from the beginning to the end of the process and after 30 min I had my broadband all set up. Thank you so much for his kindness and his professional... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Another great shopping experience thanks to Jeanne! Her customer service skills are worth admiration and need to be spread in the company! Thank you so much. I will be back in the future!
A empresa respondeu
The staff in this store are just incredible. Came with a huge issue with Tesco Mobile and Ray somehow manage to resolve my issue with Tesco and move me over to Three with a great package and deal tha... Ver mais
A empresa respondeu
I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Holborn
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
315 High Holborn, WC1V 7LZ, High Holborn, London, Reino Unido
- 02072428541
4,8
Excelente
95 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ray in Holbor store was amazing!
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
We totally appreciate your 5* review - Have a nice day -Maxine
V good customer service
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
We're glad you think so, Adam :) Thanks for the review! -Scott
Excellent service
26 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Thanks for your feedback, Gleb, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Rayy was really helpful
Rayy was really helpful
Helped me understand my billing issue and helped upgrade all my plans to exactly what i wanted and needed.
17 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Brilliant, Adil, thank you for the great review! We're so pleased that Rayy was able to explain everything to you and guide you towards a good upgrade :) -Scott
So helpful!
We’re visiting from Australia and needed a hand with setting up our SIM card plan. I can’t remember the guy’s name who served us but he was really nice and very helpful!! My grandfather and I left feeling positive and satisfied with the experience. Thank you!!
14 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
5*****
5*****
First good experience going to a mobile phone company store. Tahmid is an absolute legend - Super helpful, informative and friendly. Came close to closing time, and everyone was still very accommodating and had my broadband sorted in a matter of minutes. Tahmid explained everything very clearly and told me to come back if I have any problems.
14 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Good experience at Three
Rodel and his team were super helpful! Whole process of setting up broadband was super efficient.
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Thanks for your feedback, Zuri, and it's lovely to hear that you enjoyed great customer service from the team with your Broadband purchase. We appreciate you taking the time to share this with us. -Michael
Resposta da Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Runzhang. We really do appreciate it! Have a great day 😊 -Jade
I am very satisfied!
I am very satisfied with the service provided by Ray. His level of knowledge about my problem was astounding, and he offered me many excellent options. His enthusiasm is matched only by his desire to guide the client to the best choice. I congratulate the Three team for having Ray on their staff.
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Thanks for your feedback, Carlos, and it's lovely to hear that you enjoyed great customer service from Ray. Your kind words make a difference, and we appreciate you taking the time to share this with us. -Michael
Great service
Great service! Happy customer.
Jeanne was very helpful!
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Hi Tarik, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Excellent service
Excellent service! Gentlemen called Tahmid was super helpful, didn't try to upsell me and was great with assisting with cancelling my tablets!
10 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Thanks for this amazing 5⭐ review, Laurel. We really do appreciate you taking the time to send this over! Great work Tahmid 🎉 -Jade
Resposta da Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Hemant. We really do appreciate it! Have a great day 😊 -Jade
Convenient, easy, and friendly service!
Easy, didn’t try to sell me on anything more than I needed, have physical sims in stock. In and out in 5 minutes!
3 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
Thanks for your feedback, Greg, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Super happy with the service
Super happy with the service. Thank you Ray for your help.
28 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Holborn
That's absolutely fab, we are so glad to hear it. Ray is a star, and it's great you got the help you needed. Thanks for a super review :) -Scott
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