I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... Ver mais
A empresa respondeu
Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... Ver mais
A empresa respondeu
Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Kensington
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
161 Kensington High Street, W8 6SU, Kensington, London, Reino Unido
- 02079382950
4,9
Excelente
154 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Miss Evangeline
Miss Evangeline , she was a star for me. Thanks to her the transaction was amazing.
12 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Marie, thank you for the fantastic rating. We’re thrilled that Evangeline delivered brilliant assistance and made your experience feel effortless.
– Three Social Media Team
evangeline is very helpful.Fantastic…
evangeline is very helpful.Fantastic service
12 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Jocelyn, thank you for the brilliant rating. We’re delighted that Evangeline offered outstanding assistance and made your visit feel seamless.
– Three Social Media Team
I love the staff in high street…
I love the staff in high street Kensington, they're always helpful with any queries I have about my phone. Evangeline and Daniel helped me today
11 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Mercedes, we’re pleased to know you always receive helpful service at our High Street Kensington store. It’s great that Evangeline and Daniel were there to assist you with everything you needed today.
— Three Social Media Team
Thank you Eve for all you help
Thank you Eve for all you help! I was going crazy trying to figure out what's wrong me my phone and all these pop-up keep appearing, thank you for taking the time to show me how not to do it in future and how to uninstall if needed
8 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Oh wow, Shirley! Thank you for sharing your thoughts about Eve. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Thank you very much to Anna and high…
Thank you very much to Anna and high street kensingtom staff for helping me day in and out with my queries
1 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hey Leslie, Anna, and the team’s dedication shines through in every interaction. We’re grateful you felt supported and valued at our High Street Kensington branch. Thank you for the wonderful 5 ⭐ review!-Three Social Media Team
Thanks Dan
Thanks Dan, new phone and sim and tablet 5 stars and discovery session
27 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Elsa, we’re really glad Dan helped you get everything set up with your new devices. - Three Social Media Team
Excellent service
I would like to express my appreciation for Dan at the High Street Kensington Three store. He was incredibly helpful, provided excellent advice, and delivered outstanding customer service throughout my visit.
The High Street Kensington branch has always been my favourite Three store because the team consistently offers a warm welcome, treats customers with genuine courtesy, and is always willing to help in any way they can.
Dan’s professionalism, knowledge, and friendly approach made a brilliant impression on me. Please pass on my thanks to him and the wider team for their continued excellent service. It is very much appreciated.
Thank you for maintaining such a high standard of customer care.
26 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Such a joy to read this, Norathip 💫 We’re glad Dan provided such expert guidance and clear insight to ensure your High Street Kensington store visit made a brilliant impression. It is wonderful to know our team consistently maintains such a high standard of care, and we hope the moments ahead feel easy and uplifting 💛
- Three Social Media Team
First time I came in three shop
First time I came in three shop. I want to thanks staff Evangeline she was friendly and she make knowkged for person easy way🌹she make understand me what I want. She is excellent service
25 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Hamda, we’re thrilled your visit felt welcoming and that Evangeline provided such supportive guidance throughout your experience. Three Social Media Team
Thank you Evangeline for your patient…
Thank you Evangeline for your patient and helping me get my phone working. I'll be back in August to do my upgrade
21 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Corazon. It is wonderful to hear that Evangeline was so patient and successfully got your phone back up and running. We look forward to welcoming you back in August for your upgrade, and thank you for taking the time to share your lovely review. -Shivam
Evangeline is so helpful with my issues…
Evangeline is so helpful with my issues with my phone. Thank you so much
17 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Meriam, thank you for the amazing 5⭐ review! We're delighted your phone issue is fully resolved and that Evangeline delivered exceptional support.
_Three Social Media Team
Excellent service from Ai and…
Excellent service from Ai and Evangeline. Helped me removed 42 apps that was causing my phone to malfunction with the amount ads pop ups. These always happens when my grandson gets hold of my phone
17 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Roger, it is great to hear that Ai and Evangeline provided such excellent service and got your phone working smoothly again by removing those unwanted apps. We are glad they could help clean things up for you after your grandson's screen time! Thank you for sharing your experience. -Kishan
Ai is very professional and efficient
Ai. she is help me alot she is very very good thanks to her make all done my new phone thanks a lot 🥰🥰🥰
16 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Ryan, we are delighted to hear about your wonderful experience. It is great to know that Ai provided such exceptional support and made sure everything was completely set up for your upgrade. -Shivam
So thankful I found Evangeline who…
So thankful I found Evangeline who speak my language, I'm old and a bit deaf, she's very patient and got Anna to upgrade my account. Helped me with my questions about my phone. I usually go to your Hammersmith store but it's now close. Now I'll be coming to high street Kensington and will tell my friends that service here is fantastic
15 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Aida, thank you for sharing such lovely feedback. We’re really glad to hear that Evangeline and Anna made everything easy and comfortable for you. It’s great to know the Kensington team has become your new store of choice. -Prabhjeet
Fantastic customer service
Dan provided excellent customer service, displays managerial qualities and is a valuable member of the Kensington High street Branch. Thank you for all of your assistance and patience.
12 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you for your wonderful feedback, Jade. It’s fantastic to hear how Dan supported you with such professionalism and care. We’re delighted that his leadership qualities and dedication made a real difference during your visit to our Kensington High Street store. 😇 -Prabhjeet
So thankful for the help on my phone…
So thankful for the help on my phone Evangeline and team are the best
10 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Rilieta, it is wonderful to hear that your device is sorted and that you had such a great experience. We are incredibly glad Evangeline and the rest of the crew could step in to provide you with top-tier care. -Shivam
Ai was amazing!
9 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hey there! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! -Ayesha
Evangeline very good and very helpful
8 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Yemane, Evangeline sounds lovely, great to hear she was so helpful and kind. -Kashish
That you are a good network provider
It’s all have good experience coming today Anna and Evangeline who assest me offer me a very good deal, thank you so much, great job both, God Bless them
7 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi, we are thrilled to hear that Anna and Evangeline took such great care of you today. Providing a helpful experience and finding a wonderful deal for you is exactly what we aim for. -Shivam
They are very accommodating and explain…
They are very accommodating and explain to you what you don’t understand. And very friendly the staff.
6 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Love hearing this, Lourdes 💫 Wonderful to know our colleagues shared such a warm approach and clear insights to ensure you felt supported throughout. Here’s to smooth moments ahead 🌸 -Arvind
Dan and Evangeline has been fantastic…
Dan and Evangeline has been fantastic in helping setting up my new phone especially to Dan who has to put up with me coming to the store daily for help
4 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
That’s brilliant! We’re super happy to hear that Dan and Evangeline gave you all the support you needed. We truly appreciate your feedback 😊 -Neha
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