I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... Ver mais
A empresa respondeu
Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... Ver mais
A empresa respondeu
Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Kensington
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
161 Kensington High Street, W8 6SU, Kensington, London, Reino Unido
- 02079382950
4,9
Excelente
154 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Evangeline and Ai is very helpful with…
Evangeline and Ai is very helpful with my upgrade, thank you for your patience as i asked alot of questions
4 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hello Loida, thank you for taking the time to share your experience regarding your recent upgrade. We are glad to hear that Evangeline and Ai were patient and helpful in answering all of your questions throughout the process. -Kishan
Daniel was amazing
Daniel was amazing. Great service. Friendly. Helped me with my SIM and tablet.
3 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you, Patricia! 💛 Hearing that Daniel was amazing and helped you with everything truly made our day. We appreciate you sharing the love. -Ayesha
Ai was amazing and she definitely doing…
Ai was amazing and she definitely doing everything smarter than AI. I’m happy to meet her and her help with my business accounts was great, lovely lady
2 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hello Iryna, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Ai provided such excellent and smart assistance with your business accounts during your visit. -Kishan
Dan is very helpful
Dan is very helpful, very friendly. He sort out everything very good.
1 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Marie, it’s a pleasure to hear that Dan provided such a seamless experience and ensured everything was sorted effortlessly for you. -Neha
Ai gave excellent customer service
Ai was very accomodating, was so quick to resolve my issue. Five stars for an excellent customer service.
28 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Fantastic, Sid! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha
Resposta da Three UK - 3Store Kensington
Hello Nakul, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the review! 😊 -Neha
Anna was amazing!
Anna was amazing!! At the high street Kensington store. So helpful, enthusiastic and genuinely solution oriented and kind.
She really helped me solve my problem - I almost lost my line. AND she supported my father.
Thank you!
26 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Maia, thank you for sharing this — it’s wonderful to hear how much Anna was able to support you and your father. Her enthusiasm and problem‑solving clearly made a real difference, especially with saving your line. Really glad you had such a positive experience at our High Street Kensington store. -Shivam
Thank you for helping me sort out my…
Thank you for helping me sort out my phone
24 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Ludy, good to know everything was brought back on track with your phone and that you felt supported throughout. -Kishan
Resposta da Three UK - 3Store Kensington
Thank you, Peter! We're so happy to know that you had a great experience with us. Hope you have a wonderful day. 😊 -Prabhjeet
Thank you for helpibg me fix my tablet
Thank you for helpibg me fix my tablet
Greqt service
12 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Younan, it’s great to hear your tablet was sorted out and that the support in store made a positive difference for you. Thanks for taking the time to share your experience with us. -Shivam
Mahfouz thé assistant manager was very…
Mahfouz thé assistant manager was very knowledgeable and helpful 👌👌
9 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you, Esraa! Mahfouz is thrilled to know his knowledge and support made your visit a great one. ☺️ -Ayesha
Malfuz is an amazing guy
Malfuz is an amazing guy, so thoughtful and knows his job and was thorough with me to get business contracts to help my business grow
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
That’s fantastic, Rob! It feels amazing to know Malfuz was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha
Ai is always friendly and helpful…
Ai is always friendly and helpful whenever i go to the store, she knows the answers to all my questions. Such a knowledgeable staff
6 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Edwin. It is wonderful that Ai is consistently welcoming and has the expertise to address all your queries during your visits. -Kishan
Was a wonderful experience
Was a wonderful experience. The first time I went into the store I forgot my passport so couldn’t sign up for an account. I live relatively close to a three-store but went all the way back to this store because of Anna. Very warm and welcoming and super helpful. 10/10
5 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you for sharing your experience. We’re thrilled to hear that Anna made such a positive impact. It means a lot to us that you chose to return to the store because of her exceptional support. 😊 -Veronica
Ai made my day
Ai made my day, she listened, checked my account and understood my needs and helped me picked the perfect plan for me. So happy for my new plan. Thanks a bunch
16 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you for sharing this, Gala! We’re so glad to hear that Ai took the time to understand your needs, and helped you choose the perfect plan. -Afaq
Good service from kind Daniel and Ai
Good service from kind Daniel and Ai. Thank you very much.
14 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
We truly appreciate your visit, Jargalsaikhan. Daniel and Ai were delighted to assist you, and we’re grateful for your kind words. Your support means a lot to us. -Manavata
Ai was amazing
Ai was amazing, spoke to her with so much comfort, solved all things I came to the store for.
Advised me on so many useful things and gave me a great offer.
Left the store with good smile.
Made my day amazing.
Thank you Ai
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Mahmoud, this is wonderful to hear! We’re truly delighted that Ai made you feel at ease, got everything sorted, and turned your visit into such a positive experience. Knowing you left the store smiling and that your day was brightened means so much to us. -Samad
Wonderful service by Ai
Wonderful service by Ai. Couldn't want more
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Hi Roy, we're glad to hear you're happy with the support you received. It's great knowing we met your expectations. -Kishan
Ai is very helpful and very kind
Ai is very helpful and very kind. I am so happy with her. I will bring more friends to this store and company
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Thank you, Jocelyn! Your feedback truly brightened our day. It’s wonderful to know your visit left such a strong impression. We’re grateful for your support and excited to welcome the friends you send our way. -Manavata
Thank you Dan!
Dan was very helpful helping me with discovery session. He set up my google backup for more space on my phone. Thank you!!
23 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Kensington
Nothing makes us happier than fixing what matters and restoring smiles along the way, Luz. Dan truly nailed it. Thanks for letting us support you through it! -Ashifa
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.