Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
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Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Ver mais
A empresa respondeu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
A empresa respondeu
Aaron was super helpful, i was nervous coming ina nd it was so easy, would absolutely recommend
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store N'castle (N'humberland)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Reino Unido
- 01912612867
4,9
Excelente
195 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Lee was great
Lee was great. Really helped me out with a new phone and tablet whilst saving me mo ey too. Thanks!
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Denise, thank you for your kind feedback! We’re pleased Lee could assist you with your new devices while helping you find a great deal. We appreciate you sharing this. -Suhaas
Fantastic service by Tommy to get me a…
Fantastic service by Tommy to get me a new seal on a new phone and my partner a new sim deal too. Thanks to amy for having a look at my phone and trying to fix it too. Thank you so much guys
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for sharing this, Gillian. We’re really pleased Tommy could help sort things out for both you and your partner, and it’s great to hear Amy took the time to look into your phone too. We appreciate you taking a moment to leave such lovely feedback. -Shivam
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you so much for the lovely review, Maureen 🌟. We’re thrilled to hear Amy made your visit so smooth and ensured everything was handled with real care. -Manavata
Amazing service by Tommy and lee to…
Amazing service by Tommy and lee to move us from EE. Listened intently. Thank tou so much
5 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Joyce, great to hear Tommy and Lee took the time to understand your needs and made the move over a positive experience. -Shivam
Amy is so good ag her job credit to the…
Amy is so good ag her job credit to the company
1 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Ruth, thank you for sharing. We are glad Amy’s help made your experience so positive. -Suhaas
Lee and Amy were fantastic
Lee and Amy were fantastic. I had lots of issues with EE. As soon as I came into three they were very approachable and easy to talk to. Got me a great deal for a new phone which I love. Thanks again
1 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
David, it’s brilliant to hear your visit went so well. Lee and Amy will be thrilled to know their friendly approach and hard work made such a difference for you -Manavata
Tommy is great
Very good, easy to talk to and solved our issue. Nice upgrade price that we’re happy with! Thanks Tommy!
1 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Alexander, it’s fantastic to hear how Tommy made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Came into store in a panic since i…
Came into store in a panic since i drowmed and lost my phone but i came into store and spoke to aaron who was super helpful to help me set my new phone up and my librefree app which is vital for my wellbeing
30 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
We’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means a lot, and it’s wonderful to hear that the care provided by Aaron made a difference for you. Thank you, Christine! -Kashish
Came in confused on what I was paying…
Came in confused on what I was paying for but when I spoken to Aaron he helped me understand what it is I'm paying for and mapped it all out for me such a way it was easier to read ,what a saint
30 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Starting off unsure and leaving empowered, that’s the kind of journey we love to hear, Kennedy. Aaron didn’t just answer questions; he turned complexity into clarity. That’s the kind of excellence that makes the experience unforgettable. -Ashifa
Spoke to both Aaron and the manager Lee…
Spoke to both Aaron and the manager Lee today with billing issues and they helped me understand my bill and how it came to the cost that it did plus helped me upgrade and save me trouble for when I travel
19 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Tanya, thank you so much for sharing your experience! It’s brilliant to hear that Aaron and Lee were able to clear everything up with your billing and help you get sorted for your upcoming travels. -Shivam
Great service by tommy and lee to help…
Great service by tommy and lee to help with my phone. Thanks so much
17 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Love hearing this, Pat 💫 It’s wonderful that Tommy and Lee showed such expertise and got those phone bits sorted for you. Wishing you a brilliant day 🌈 -Arvind
Came into store today and spoken to…
Came into store today and spoken to both Aaron and Amy to see when my contracts end to find that it has already ended but they delighted me to help me save money instead of spending more !
15 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Great service and big savings, now that’s what we call a perfect combo! We’re so glad Aaron and Amy could make a real difference for you, Austin. Thank you for letting us be part of your experience. -Ashifa
Came into store looking to cancel my…
Came into store looking to cancel my contract since it was too expensive but Aaron broke my bill down and managed to get me a much lower price than expected which was delightful thank you very much
14 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hello there! Support that mattered, explanations that simplified, and value that impressed. Aaron transformed the experience into a win, and we’re delighted you left with a smile. -Ashifa
Spoken to aaron in store today looking…
Spoken to aaron in store today looking for vodaphone store for help but aaron sat me down and was really fun to talk to and resolved my phone issue and also helped build up to getting a phone when i see one i like
14 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Mohamed, thanks for sharing this! It's great to hear Aaron was able to help with your phone issue and made the whole experience enjoyable. Have a great day ahead! -Samad
Came into store with an issue with my…
Came into store with an issue with my phone and ended up finding out with Aaron that I was paying way more than I should have been for everything and was told about how the switching to three was so easy thanks again
13 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Ian, that’s brilliant! We’re thrilled Aaron made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Came into store to settle an issue in…
Came into store to settle an issue in reguards to the broadband left feeling great and more confident with the advisor Aaron today, thank you
13 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Michael, great to hear you left the store feeling fully supported today. Aaron’s support helped ensure everything was sorted smoothly and the broadband issue became stress free. Thanks for sharing your experience. -Manavata
Thanks for all your help Tommy getting…
Thanks for all your help Tommy getting my tablet sorted. Much appreciated
11 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Beverley! We're delighted Tommy provided fast support and met your needs perfectly. Thank you for your lovely feedback. 😊 -Maryalex
Great service from tommy to get me a…
Great service from tommy to get me a new phone sorted. Thank you so much
11 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
That's great to hear, Barry. We’re really glad Tommy was able to get your new phone sorted quickly and clearly. We hope it serves you well and that you enjoy every bit of it. 🤠 -Ayesha
Great service by tommy and amy
Great service by tommy and amy, credit to the company. Thank you so much
10 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
It’s great to hear about your experience, Star. We’re really pleased Tommy and Amy looked after you so well and made everything feel right. Thanks for the lovely review 😊 -Samad
Come in today and Aaron with me needing…
Come in today and Aaron with me needing help with setting up my partners phone and ended up realising the I was paying more than I should have but the advisor helped me understand what options I had and helped me save money
8 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Absolutely fabulous, Anthony! We’re pleased to hear that Aaron was able to assist with your partner’s device setup and help you find a more cost‑effective option. -Veronica
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