Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
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Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Ver mais
A empresa respondeu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
A empresa respondeu
Aaron was super helpful, i was nervous coming ina nd it was so easy, would absolutely recommend
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store N'castle (N'humberland)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Reino Unido
- 01912612867
4,9
Excelente
198 opiniões
Pede aos clientes que escrevam opiniões
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Great service by tommy to get me a new…
Great service by tommy to get me a new phone and a great deal on a new sim card as well. Thank you very very much
4 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Maria, thanks for sharing this. Amazing to hear Tommy helped you get a new phone and a brilliant deal on your SIM. We’ll make sure he sees your lovely feedback. -Ayesha
Resposta da Three UK - 3Store N'castle (N'humberland)
Hello there! We're thrilled to hear you had a great experience with Amy. Thank you for the review! -Afaq
Everything good with amy
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi there 👋 Thrilled to hear Amy made your experience fabulous 🚀 Thanks for the glowing 5⭐ review. -Arvind
Fantastic
Moving from 02 to three. I was blown away with the service, comparing to the competitor. Much better deal, and friendlier service which was far above what I expected. Thanks again to lee who served me.
31 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Jill! We’re delighted that switching to Three felt like a whole new level of care and value, with Lee’s service making it truly memorable. Thank you for inspiring us to keep raising the bar! -Ashifa
Came into store as I was passing by and…
Came into store as I was passing by and spoke to Aaron in store that I was struggling with the apps on my phone and he sat me down to show me how to go ahead with it not only that he helped me save some money switching over from EE
Thanks again top lad
21 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Lyall, we’re glad Aaron could walk you through everything and help reduce expenses. Thank you for choosing us. -Suhaas
I've had an issue with my phone Paris…
I've had an issue with my phone Paris helped me out and made it so easy to hopefully get it resolved. Good customer service
20 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
We’re delighted to hear this, Kathleen! 🌟 Paris will be thrilled to know she made the process simple for you. 🙌 Thanks for sharing such positive feedback. 💙 -Shivam
Resposta da Three UK - 3Store N'castle (N'humberland)
Bravo, Robert 🎊 We’re delighted Tommy could assist you so well. Thank you for your kind words! -Suhaas
Paris was great
Paris was great, helped me sort out a new deal and new phone. Been with three for years, this customer service I had.
15 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you for the review, Susan! We truly appreciate you sharing your experience. It’s wonderful to hear that Paris helped you secure a deal that met your expectations 😊🎉. -Neha
Aaron helped me with my phone contract…
Aaron helped me with my phone contract and was super friendly will definitely be coming back if I need anything 10/10
18 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
💙 That’s brilliant feedback, Doniya! We’re so pleased Aaron could help with your contract and make the experience super friendly 🙌 Thanks for sharing such a glowing review 🌟 -Shivam
Came into store to speak to aaron today…
Came into store to speak to aaron today about my bills and term of contract and managed to save me money reducing my stress thank you
18 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Binu, thanks for taking the time. Great to hear Aaron went through your bills and plan in store today and helped lower your costs so you left feeling at ease. -Kishan
What an experience from Tommy in…
What an experience from Tommy in Newcastle getting my phone working again thank you so so so much what an absolute star
17 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
It's fantastic to hear Tommy got your phone sorted. Your feedback means a lot. -Suhaas
Great service by Tommy to sort me out a…
Great service by Tommy to sort me out a new phone. Much appreciated thank you
17 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Wow! It’s wonderful to hear that Tommy made everything effortless and ensured such a smooth experience. -Afaq
Came into store in needing of help to…
Came into store in needing of help to sort my accounts out in which I was served by Aaron and not only did he help me he ended up helping me saving alot if money during the while process
Thanks
14 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Tommy was very professional and…
Tommy was very professional and helpful, I purchased additional broadband and he did everything within 10mins . I will definitely come again for my the rest of my service apartments
13 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Hkins, great to hear Tommy looked after you and set up the new broadband quickly. We appreciate you planning to return for your other apartments. -Kishan
fantastic customer service from lauren…
fantastic customer service from lauren came in for help and walked aqay with a lovely new phone she even set it all up very happy
9 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you for sharing such brilliant feedback, Patricia! 🌟 We’re so glad Lauren could help you find the perfect device and made the whole process seamless. 😊 -Veronica
Aaron At Newcastle store provided…
Aaron At Newcastle store provided excellent service when I renewed my 3 contract and also with my roaming charges enquiry
Definitely recommended to my family and friends
7 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Janet, thanks for sharing your experience. It’s good to hear that Aaron at our Newcastle store helped you get your contract sorted and answered those roaming questions. We appreciate the recommendation to your family and friends too. -Kishan
Aaron is fantastic staff
Aaron is fantastic staff. His customer service is top nouch. I have met Aaron in the past when l had my first Broad band and he gave me oustanding service. On my arrival today, l went to meet him and he gave another fantastice service. I would recommend Aaron to customers vising three.
6 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you, Kenneth. We’re pleased Aaron provided outstanding support during your visit. Your kind words and recommendation inspire us to keep delivering excellent service. -Suhaas
Lauren was fab!
Lauren was fab! Very helpful and lovely to talk to :)
5 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
We appreciate you taking the time to share your experience, Eleanor. It’s great to know Lauren provided such supportive assistance. Have an amazing day ahead! -Afaq
Paris was fantastic gold star
4 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Anna, we’re delighted Paris delivered such remarkable support. Your recognition means a lot to us. -Suhaas
Amazing service from Tommy in…
Amazing service from Tommy in newcastle. Thank you for your help and expertise
4 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
We couldn’t be happier knowing you’re smiling, Steven! Your appreciation of Tommy’s efficiency means so much. What a joy it was to serve you at Newcastle! -Ashifa
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