Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... Ver mais
A empresa respondeu
Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF Oldham, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... Ver mais
A empresa respondeu
Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from m... Ver mais
A empresa respondeu
Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was... Ver mais
A empresa respondeu
Elisha and siria were incredible with their knowledge and customer services. I had had a contract with a previous network provider for 15 years. I was able to move over to EE with ease. All t... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF, Oldham, North, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Three UK - 3Store Oldham
Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughter. Helped me get a great deal and gave me all the information I needed. No nonsense just sorted me out. Service like this is why I’ve stayed with Three for so long and will continue even when they merge with Vodafone. Hope to see him still there when I’m next upgrading the other contracts.

Resposta da Three UK - 3Store Oldham
Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was spot on and it's a shame I won't be coming in anymore.

Resposta da Three UK - 3Store Oldham

Resposta da Three UK - 3Store Oldham
Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from my new product. Would highly recommend a visit.

Resposta da Three UK - 3Store Oldham
I bought 3 broardband online and what a disaster. Their courier dpd who deliver your hub are an absolute joke. Trying to contact them to speak to a real person is impossible. They wont give you the choice of using a neighbour or dropping off in a safe place you have to sign for it in person, thats fine if you are at home to recieve it but if not they take it back then text you their next delivery, but Im not in the time they gave me on 4 seperate occasions!!! How can I tell them that, I can't because using their virtually agent is a waste of time and you can't get through on the number they ask you to call.Anyway, I ended up going into their Oldham.store to try and resolve my issues and I was supported by a fantastic young lady named Soriya. She was polite, very understanding and very helpful. She sorted out my issues after I spent 1 hour speaking to three agents she contacted for me, I did not know that I needed a 3 phone number I don't have one as my provider is BT. This was not explained to me when I signed up and I ended up spending 5 days trying to sort the mess out without success but Soryria did it for me in an hour. I can't thank her enough, she is a credit to 3 and her customer service skills are excellent. Thank you Soryia.
.

Resposta da Three UK - 3Store Oldham
Went in and spoke to Glen, he was amazing

Resposta da Three UK - 3Store Oldham
i was out of contract and the sales team were amazing and got me a brilliant new deal. im autistic and nearly had a meltdown in their store but the team member was very helpful understanding and patient

Resposta da Three UK - 3Store Oldham
Glen was really helpful and friendly. Got things finished quickly and efficiently.

Resposta da Three UK - 3Store Oldham
TaSha very good service on my mobiles 2 Accounts weren’t Texting Sorted it

Resposta da Three UK - 3Store Oldham
Tasha was fantastic in the Oldham store, 14 days of being given terrible advice and being sent faulty SIM cards, after 20 minutes she had resolved all of our issues.
10/10

Resposta da Three UK - 3Store Oldham
Fantastic service. Tasha was cery helpful qnd friwndly

Resposta da Three UK - 3Store Oldham
Excellent quality customer service from Leanne at the Oldham store today. Helpful, patient and very informative.

Resposta da Three UK - 3Store Oldham
I needed help with my contract and was served by lianne this lady definitely have th best customer service

Resposta da Three UK - 3Store Oldham
Leann served me today and was the most helpful I’ve ever received in customer service would definitely come to see her again if I had any issues

Resposta da Three UK - 3Store Oldham
Glen @oldham branch was amazing and helped me secure my new phone.Amazing service and support.

Resposta da Three UK - 3Store Oldham
I have been served by the wonderful lady suraya, she is wonderful lady she’s excellent she made my day
Thank you for your lovely service suraya all the best

Resposta da Three UK - 3Store Oldham
Surya is the best customer service,she is the best and absolutely salesperson

Resposta da Three UK - 3Store Oldham
We were out of contract and needed to update it. We dealt with Glenn he was so helpful got us a great deal and was so helpful in explaining the procedure we are not very technical and made the process so easy for us nothing was too much trouble for him. Thank you Glenn for your patience and your amazing customer service 😁

Resposta da Three UK - 3Store Oldham
Mo was very friendly and helpful

Resposta da Three UK - 3Store Oldham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.