Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... Ver mais
A empresa respondeu
Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF Oldham, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... Ver mais
A empresa respondeu
Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from m... Ver mais
A empresa respondeu
Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was... Ver mais
A empresa respondeu
Elisha and siria were incredible with their knowledge and customer services. I had had a contract with a previous network provider for 15 years. I was able to move over to EE with ease. All t... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF, Oldham, North, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Amazing help from Glenn, so lovely and really helpful. Very happy with my new phone

Resposta da Three UK - 3Store Oldham
Elisha couldn't have been more helpful, the customer service was second to none, really appreciate the help and wouldn't go anywhere else.

Resposta da Three UK - 3Store Oldham
I was finally able to consolidate my accounts into one. Good explanation by Glen which made my day

Resposta da Three UK - 3Store Oldham
My experince today with my customer advisor Glen was very good, as his service went over the top 💯
Thank you Glen

Resposta da Three UK - 3Store Oldham

Resposta da Three UK - 3Store Oldham
Came in pretty upset, my bill was sky high, I had no idea why, until one of your staff sat with me and explained everything.
Glenn was a massive help, he broke everything down for me, explained the bill perfect. He then found a way to make my plan cheaper, providing me with broadband and two cheaper Sims. Honestly I was over the moon.
He put a lot of care and attention into his interaction with me. I honestly felt like I was his only customer. He is a credit to three and if everyone else was like him then three would be number 1

Resposta da Three UK - 3Store Oldham
Yusuf provided exceptional service when helping me with my SIM deal. He was incredibly helpful, explaining all the options clearly and patiently. Thanks to Yusuf, I found a fantastic deal that perfectly suits my needs. Highly recommend!

Resposta da Three UK - 3Store Oldham
Great customer service by Glenn, And the assistant manager. Helped with all my questions and got me just what I needed. Credit to your company

Resposta da Three UK - 3Store Oldham
Provided good knowledge of product very friendly and helpful.served by Glenn

Resposta da Three UK - 3Store Oldham
Elisha and siria were incredible with their knowledge and customer services.
I had had a contract with a previous network provider for 15 years. I was able to move over to EE with ease.
All the different options were offered to me, and I felt able to move provider because of the support given.
Elisha was incredibly helpful in getting the best deal for me, understanding my , and even helping with transferring of numbers.

Resposta da Three UK - 3Store Oldham
I had a member of staff help me out and was really sweet. her name was suraya I believe and she made my experience really good. Will be coming back if any more problems

Resposta da Three UK - 3Store Oldham
Glen in the Oldham store was brilliant and sorted my 70 year old dad out with a new phone and transferred all the old photos over to his new one. Highly recommend

Resposta da Three UK - 3Store Oldham
My home broadband had issues with my contract and activation and Lean and Elisha at the Oldham store sorted it out for me to my highest satisfaction

Resposta da Three UK - 3Store Oldham
She was really kind and delivered amazing customer service !

Resposta da Three UK - 3Store Oldham
Great customer service help with new phone setup 10 out of 10

Resposta da Three UK - 3Store Oldham
The experience of customer service is amazing in store. Glen is superb, chatty, friendly, polite and makes everything easy to understand. Absolutely superb, can't fault the service provided

Resposta da Three UK - 3Store Oldham
I went in as I was looking for a new contract the lad who served me was super helpful and sorted my out 4 new deals and saved me a good chunk of money

Resposta da Three UK - 3Store Oldham
Glen made it really simple to get a new phone and he transferrwd all my data too thank you

Resposta da Three UK - 3Store Oldham
I served by Elisha, he was absolutly helpful, supportive ad friendly.
He solved the difficulties absolute professional manner.
I am extremely satisfied with service.

Resposta da Three UK - 3Store Oldham
Awesome explained everything I needed to know and more. Leanne looked after and I was Super impressed with all she did for me with me being nervous 😬

Resposta da Three UK - 3Store Oldham
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