Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Siete años con esta compañía y nunca he tenido quejas sobre el servicio, la atención siempre es respetuosa, amigable y hay soluciones verdaderas a los requerimientos. Es la razón por la que siempr... Ver mais
A empresa respondeu
Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... Ver mais
A empresa respondeu
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Redhill
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, Reino Unido
- 01737761913
4,9
Excelente
119 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tornia was an absolute pleasure
Tornia was an absolute pleasure in helping me understand all the phone options at the store and I highly recommend her to all phone customers looking for a great deal at 3
3 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Gabriel, you've just made our day. What a fantastic shout-out for Tornia. We're delighted she took the time to walk you through the available phone options and help you find a great deal that suited your needs. Thanks for the wonderful recommendation.
Three Social Media Team
Resposta da Three UK - 3Store Redhill
That's brilliant, Glyn. What a wonderful mention for Skye. We're so pleased she made your experience such a positive one. Thank you for the shout-out.
Three Social Media Team
Amazing Customer Service!
Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions answered and left with the perfect phone and contract. Thank you so much for making my day!
25 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Elouise, thank you for sharing your amazing 5⭐ review! 😊 It's wonderful to know that Tornia's friendly approach, expertise, and dedication helped you find the right device and package to suit your needs at our Three branch.-Three Social Media Team
Had excellent help with fixing my…
Had excellent help with fixing my phone!! Perfect with good advice and knowledge.
I will always come to see Sam only! 😃
21 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey, Deborah. We're thrilled to hear that Sam provided you with such expert assistance and valuable guidance. Providing top-notch service is always our priority. 😇 - Three Social Media Team
Helpful
Helpful, friendly staff who were able to find us the deal we wanted.
19 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Karen, we're glad to hear our team was able to help you find an option that suited your needs. It's great to know their welcoming and supportive approach left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Sam helped renewed contracts for me
Sam helped renewed contracts for me. Great service
17 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thanks for the awesome review, Gigi! We're really glad to hear that Sam made your upgrade feel simple and stress-free. Enjoy your new plan, and thank you for choosing us. 😊-Three Social Media Team
Skye was fantastic
Skye was fantastic, answered all my questions and I picked up the perfect product on her advice.
9 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi there, thanks for the kind words. We are happy to hear that Skye provided exceptional assistance in addressing your queries and helping you choose the right product that fits you perfectly.
- Three Social Media Team
Sam was super fast helpful and answered…
Sam was super fast helpful and answered explained everything
6 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Khai, thank you for your review. It's wonderful to know Sam made everything straightforward and ensured you felt well informed throughout. We appreciate your feedback. 💜
Three Social Media Team
Manager was super helpful
Manager was super helpful , made the experience straight forward and hassle free
3 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi there, it’s lovely to hear the support you received made things feel easy and left you feeling well looked after. Thanks for sharing your experience with us — Three Social Media Team
Really smooth experience getting phones…
Really smooth experience getting phones for my two sons. Great advise and support from Colin
26 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Oh wow, Tom! Thank you for sharing your thoughts about Colin. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great customer service
Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent customer service!
26 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi, there. We're thrilled to hear that Skye provided such a welcoming and helpful experience and got everything sorted for you quickly. It's great to know you're happy with the support. 🥰 - Three Social Media Team
Skype was absolutely fantastic with my…
Skype was absolutely fantastic with my problem thanks .
18 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi there, thank you for letting us know about your experience. It is wonderful to hear that Skype provided such excellent support and completely resolved the issue for you.— Three Social Media Team
Good experience
Skye was really helpful and made sure I got the right package for what I needed.
18 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Hollie, we appreciate your feedback. It’s great to hear Skye guided you through the options and made sure you left with the best plan for your usage.
– Three Social Media Team
Luke was lovely
Luke was super helpful and made sure my phone and upgrade were to my liking!
15 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey, Gill. We're thrilled Luke could guide you through your upgrade and get your new phone sorted. It's great to know you're happy with the support. 🥰 - Three Social Media Team
I’ve always gone to the red Hill shop…
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant.
I’ve been going to the Redhill shop last five years every time they’re there to help
Thank you ever so much, MARK.
8 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Mark, thank you for sharing such a thoughtful review. It’s wonderful to hear that the Redhill team has consistently supported you over the past five years. Your loyalty means a great deal to us, and we’re delighted that the staff continue to make every visit a positive experience.
– Three Social Media Team
Sam was great
Sam was great. I was very stressed when I came in the shop and left smiling ready to enjoy the rest of the day.
2 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi there, thank you for sharing your experience with us. We are absolutely delighted to hear about the excellent support Sam provided, as our team always aims to make things as simple and helpful as possible. — Three Social Media Team
Confused!
We were so confused about how to upgrade our contract. Sam explained all our options to us very clearly. Great experience!
2 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Helen, we’re so happy to know that Sam was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Really Impressed by Akif and his Sales…
Really Impressed by Akif and his Sales skills
Best Talent of three
28 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Your shout‑out is WOW 🎯 Danyal. We’re overjoyed Akif’s expert guidance earned such high praise, and recognition like this is a wonderful boost for the team 🌟
- Three Social Media Team
The worker akif was very helpful and…
The worker akif was very helpful and kind , good staff and service
28 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Kymar! Boom! 💥 Akif totally nailed it today with that energy and great service, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Colin was again very patient helpful…
Colin was again very patient helpful and explanatory. Thank you
22 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for the wonderful feedback! ⭐ It is lovely to know that Colin was just as reassuring and clear as always during your interaction. 😊 — Three Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.