Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Siete años con esta compañía y nunca he tenido quejas sobre el servicio, la atención siempre es respetuosa, amigable y hay soluciones verdaderas a los requerimientos. Es la razón por la que siempr... Ver mais
A empresa respondeu
Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... Ver mais
A empresa respondeu
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Redhill
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, Reino Unido
- 01737761913
4,9
Excelente
119 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New phone set up by sam
New phone set up by sam, fantastic deal and service.
14 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Jeff! 🎊 Great to hear. Hats off to Sam for making the experience epic. Your feedback means a lot to us! -Neha
Broadband services
I wanted to share my appreciation for the excellent customer service I received. Colin and Reese are very professional, patient and genuinely helpful throughout the entire process. It was a very positive experienced and I truly appreciate the outstanding support. Thank you for maintaining such a high standard of service.
12 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Dianne, it’s great to hear you had such a positive experience in store. Colin and Reese clearly made a real difference with their calm approach and supportive guidance throughout your visit. We appreciate you taking the time to share this with us -Shivam
Don’t trust 3 Phone/Broadband
Don’t do trust these cowboys with anything…I bought broadband online…they sent a faulty hub…I took it to a 3 shop 15 miles away to get it sorted…they confirmed it wasn’t working…had no service from them and then when i cancelled my plan due to no service provided…they charged me £15 and sent my private contact details to a debt recovery agency ….shocking
28 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Kevin! We’re sorry to hear about the difficulties you’ve faced. What you’ve described is not the level of service we strive to provide, and we want to make things right. We’d like the opportunity to review your account thoroughly, please reach us here: https://bit.ly/3MQgrfW. You can also call us on 333 (from a Three phone) or 0333 381 001 (from any other phone) between 8am to 8pm Monday to Friday and on weekends, from 9am to 8pm so we can help. -Ashifa
Amazing team Colin and Reece thanks for…
Amazing team Colin and Reece thanks for everything fully recommend this store
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Lewis, thanks so much for taking the time to share this! It's fantastic to hear that Colin, Reece and our team made your visit such a great experience. Your recommendation means a lot to us. -Maryalex
Fantastic customer service
Colin gave fantastic advice regarding new phones and packages for our family.
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for sharing your experience, Nicola. It’s wonderful to hear that Colin provided fantastic guidance and supported your family in finding the best options ✨. -Veronica
Colin was very helpful
Colin was very helpful, and refreshingly honest, not upselling us on things we didn’t need
2 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Colin, your shout-out is wow ✨ We are thrilled that Colin provided such stellar expertise to ensure you got the right fit. Wishing you plenty of smiles ahead 😊 -Arvind
Colin Redhill
Colin, (assistant manager I think?) of Redhill was AMAZING. He was so helpful, patient, and didn’t at all make me feel silly for not knowing things. V v happy!
2 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you, Ella. We’re so glad to hear Colin was amazing and made you feel comfortable throughout your visit. We really appreciate your feedback. -Ayesha
Sam was a nice good person who upgraded
Sam was a nice good person who upgraded my sim
2 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you, Khawar! It’s great to hear that Sam looked after you and made your SIM upgrade such a smooth experience. 😇 -Prabhjeet
The full understanding of the service i…
The full understanding of the service i was offered by Ms.Skye
30 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Lillian, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Skye made your visit exceptional. -Ashifa
Sam helped set up my new honor phone
Sam helped set up my new honor phone. Excellent service
27 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you, Jackie! We’re so pleased Sam could guide you through setting up your Honor device and make the whole process feel easy. -Suhaas
Reece was a superlative salesman
Reece was a superlative salesman. He was very understanding and explained fully .
25 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Geoff, that’s marvellous! A big shoutout to Reece for making sure everything was handled smoothly for you. Thanks so much for leaving us a 5⭐ review! -Maryalex
Reese was brilliant
Reese was brilliant, great knowledge on all options
18 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for the great shout‑out, Peter! Reese truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
5 stars for Sam
Sam was very helpful and gave me the best deal. He helped me with all of my questions and answered them in great detail, great for someone who doesn't know much about phones
16 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hi Lily, we are so glad Sam provided such helpful support! It is brilliant that he found you a top deal and answered all your mobile questions so clearly. We always aim to make things easy to understand, and your feedback highlights that perfectly. -Kishan
Sam helped set my phone up via…
Sam helped set my phone up via discovery. Excellent service
16 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Linda, we're glad Sam guided you clearly and made your device setup seamless. Thank you for taking the time to leave this 5 star review. 😊 -Maryalex
I have an amazing and helpful experience with Sam today!
I had an amazing and helpful experience with sam today !
16 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Hristina! 🌷We’re thrilled to know Sam made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Sam helped fix my phone and give me…
Sam helped fix my phone and give me more data. Excellent service
16 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thanks for letting us know, Val. It's great to hear that Sam provided excellent support and got everything up and running for you. -Afaq
Great customer service by Asst Manager…
Great customer service by Asst Manager Colin. With a complicated issue
11 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for taking the time to share your thoughts, Denise! We’re pleased to hear that Colin supported you so well with your situation. -Afaq
Colin was brilliant and very helpful
Colin was brilliant and very helpful. Good sense of humour too!!!!
11 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Thank you for sharing this, Penny! We’re really pleased to hear that Colin made your experience so positive. -Afaq
Skye was very helpful
9 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Woohoo 🎉 Thrilled to hear Skye made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Francis. -Arvind
Very polite and helpful member of staff…
Very polite and helpful member of staff called Skye at the redhill branch
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Redhill
Hey Dave, this makes us smile! Thanks to Skye’s dedication, your experience at Redhill was outstanding, and your thoughtful feedback feels like a gift we deeply value. -Ashifa
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.