Customer service was above and beyond.It took a while to resolve a faulty sim and select a new Router butAmber and Alicia were more than up for the task. First rate and much appreciated.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Mila was polite and professional, very happy with service and helped with clearing up some questions I had Would recommend to anyone
A empresa respondeu
Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... Ver mais
A empresa respondeu
I was cancelling a sim and ordering another phone whilst placing my new wife onto my account so there was a lot to get done. Amber dealt with me and she was amazing. She ran through everything and eve... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Rushden Lakes
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, Reino Unido
- 01933311432
4,9
Excelente
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amber was amazing today
Amber was amazing today, helpful, knowledgeable and went above and beyond to ensure my son was set up on the right phone and contract.
31 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Aw, Mr Phelan! Thanks for the sweet 5-star rating. We’re overjoyed Amber gave you top-notch support and the best deals. You totally made our day with your feedback! 🎉 -Kashish
Easy and Great Advice
Amber was a great advisor. Helped with a load of questions, got my wife her new phone and got us a great deal on broadband while being very helpful and personable.
30 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey David, that's brilliant! We’re glad to hear Amber was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Smooth communication
Easy, smooth, great communication
Helped by James :)
30 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey Sienna, amazing! ✨ Your feedback is a spotlight moment. Thanks for the glowing 5 ⭐ review! -Afaq
Emilia is fantastic
Emilia is fantastic! She helped me upgrade my device and move over from O2! Very happy customer and very thankful!
30 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Woohoo! 🎉 Amazing, Samantha! Great to know that Emilia was super supportive to you. We're always happy to help 😊 -Neha
Great customer service and great price…
Great customer service and great price given
29 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
That's exactly what we strive for, Iyesha :) Thanks for a fantastic review -Scott
Visited 3 today with the wife
Visited 3 today with the wife, i hqve always been with Vodphone and Amber has saved me on my monthly payments by switching to 3
Amber spent quality time with us both and went through everything and made the switch quick and easy
Thanks Amber
27 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi.
Thanks! Your review is really appreciated. -Pete
James at Rushden Lakes did a great job…
James at Rushden Lakes did a great job at getting various problems sorted for me and better sim contracts.
24 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thank you for your 5 ⭐ review, Patrick! We’re so pleased James gave you such great support and made everything simple. -Shivam
Resposta da Three UK - 3Store Rushden Lakes
Hey Chris, thank you so much for the 5 ⭐ review. We absolutely love hearing feedback like this. A big shoutout to Emilia for being so helpful. Wishing you a Merry Christmas 🎄. -Arvind
Emilia hood help made is so easy for me
Bery hood help made is so easy for me
22 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thanks for your 5 ⭐ review, Noel. It’s great to hear that our team helped make everything run smoothly for you. Your feedback means a lot to us. -Manavata
Highly recommend
Josh was extremely helpful and knowledgable. Would definitely recommend. Thank you!
19 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey Julia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Emelia was very professional
Emelia was very professional . Thank you
17 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hello Mandy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Good visit to the local three shop…
Good visit to the local three shop where Emilia was very helpful and served me me giving clear and positive responses
15 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thanks for your feedback, Julian, and it's lovely to hear that you enjoyed great customer service from Emilia during your store visit. We appreciate you taking the time to share this with us. -Michael
Excellent service
15 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hello Chris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great customer service🙂
Great customer service🙂
I was completely impressed with Emilia professionalism and customer service.
Thank you
13 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi Janie, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
James was really helpful
James was really helpful, he explained everything to me
12 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hello Susan, this is the experiences we love to hear from our customers! We’ll certainly pass your feedback on! -John
Emilia was terrific
Emilia was terrific, taking me through all necessary steps
12 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thanks for this fantastic 5 ⭐ review, Carol! We absolutely love hearing this. A huge shoutout to Emilia for being so helpful! Hope you have a wonderful day 😊 -Kashish
The assistant was excellent in helping…
The assistant was excellent in helping me with advice and with everything that was needed to order my new tablet.
11 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
That's brilliant, Theresa :) We hope you have a great time with your new tablet -Scott
Amelia such a star worker at three
Amelia such a star worker at three, she helped us two years ago when we came in and got a sim contract, just came back in today to renew our contract since it has been two years, again she gave us her recommendations and we left very happy. Much appreciated Amelia’s help back then and today
10 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine
Amber was amazing.
Amber was amazing, kind, friendly and gave amazing service. Herself and Josh gave us a warm welcome and then gave us a better deal than EE and not only answered all our questions and curiosity but also had a very human interaction, had a laugh, a great chat and truly made us fell appreciated as customers.
9 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
James was THE most patient and…
James was THE most patient and understanding chap! Very helpful and would recommended you to go and see him.
5 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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