I went into the shop in Southend, ready to pull my hair out,as I was having so many problems with my provider, that I wanted to switch back to 3. The assistant Mario, was so very helpful and got it al... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
A empresa respondeu
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Ver mais
A empresa respondeu
Scott was very helpful in store today and helping me setting my new phone up
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Southend
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
156 High Street, SS1 1JX, Southend, London, Reino Unido
- 01702462961
4,9
Excelente
129 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What can a say Jamie is a class guy who…
What can a say Jamie is a class guy who helps me out every time I go into the store
6 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Resposta da Three UK - 3Store Southend
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Jamie helped me with my viruses really…
Jamie helped me with my viruses really quickly and very helpful, thank you so much
3 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
We totally appreciate your 5* review - Have a nice day -Maxine
Scott was very helpful
Scott was very helpful, he was really patient and took time to explain the benefits. I am paying half what I was paying before for much better value and an additional contrat for my uncle. Excellent service!
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hi Mandy, we're so very happy to hear this was the experience you had with Scott, this is what we aim for with every customer, we'll pass your feedback on! -John
We couldn’t believe how knowledgeable…
We couldn’t believe how knowledgeable and patient the tech guy was. Really got my mum out of a tight spot.
28 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
That's wonderful to hear, Chris. We're glad he was able to resolve your mum's issue :) Thank you for a great review -Scott
Very helpful with everything I needed…
Very helpful with everything I needed in store
27 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Thanks for your feedback, Jamie, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Excellent Service
Friendly, helpful customer service - first class experience.
23 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
The young lad that helped me was very…
The young lad that helped me was very helpful even after I come back into the store to do the data transfer he also showed me where I went wrong and was very nice
22 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Mario was very patient and helped and…
Mario was very patient and helped and explained everything I needed to know. Offered good advice for an old technophobe like me. Happy customer now.Thank you.
19 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hi Nicole, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Jamie is an amazing and wonderful…
Jamie is an amazing and wonderful customer support agent at 3 ,Southend.
18 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Thanks for this amazing 5⭐ review, Nilanka. We really do love to hear this! Great work Jamie 🎉 -Jade
suraj was very amazing
15 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
SIM upgrade
Very helpful and helped me with my long Haul flight coming up and saved money thank you scott
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Thanks for your feedback, Caron, and it's lovely to hear that you enjoyed great customer service from Scott ahead of your trip. We appreciate you taking the time to share this with us. -Michael
Jamie and Mario excellent service guys…
Jamie and Mario excellent service guys thanks
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Thanks for this fantastic 5⭐ review, Paul. We appreciate you taking the time to send this over! Well done Jamie & Mario 🎉 -Jade
Resposta da Three UK - 3Store Southend
Thanks for this fantastic 5⭐ review, Christina. We really do appreciate it! Have a great day 😊 -Jade
The gentleman was very polite and…
The gentleman was very polite and helpful and honest
Thank you Jamie
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
We're happy to hear Jamie was respectful and helpful with your query. Thank you for a great review, Eileen :) -Scott
Jamie was extremely helpful in helping…
Jamie was extremely helpful in helping me set up my new Wi-Fi that my daughter ordered for me and got it up and running with ease
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hi Karen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Resposta da Three UK - 3Store Southend
Clear explanations make all the difference, we're so happy to hear that. Thank you for the great review, Tim :) -Scott
Ethan was really helpful and went thru…
Ethan was really helpful and went thru all our options including the tradin
9 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Resposta da Three UK - 3Store Southend
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent customer service pat and james
Excellent customer service pat and james
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Southend
Hi.
Thanks! Your review is really appreciated. -Pete
A Experiência Trustpilot
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