Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... Ver mais
A empresa respondeu
Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.
A empresa respondeu
I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we we... Ver mais
A empresa respondeu
Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Staff are very friendly helpful very knowledgeable answer all the questions you ask and explain everything to you I would recommend to anyone

Resposta da Three UK - 3Store Warrington
Ritesh was great. Very friendly and knowledgeable

Resposta da Three UK - 3Store Warrington
Ritesh was very helpful and got me a good deal. Give the man a raise 👍🏼

Resposta da Three UK - 3Store Warrington
Saad was very helpful and knowledgeable when I had a problem with my router and gave me an upgrade to 5g and the price was lower,

Resposta da Three UK - 3Store Warrington
Clare at Three Warrington was very helpful sorting an order I had placed for a sim card in St Helens Three /Vodafone store which they couldn't get to work due to the fact they couldn't get into their portals anywhere in this store. So thanks Clare in Warrington and John in St Helens who suggested I go to the Three store in Warrington.

Resposta da Three UK - 3Store Warrington
Hannah was very helpful and kind.
She answered all of my question

Resposta da Three UK - 3Store Warrington
Fantastic service from Rachel today, being neurodivergent means I struggle online and on phone so always come into store for help and they always support completely. Thank you!

Resposta da Three UK - 3Store Warrington

Resposta da Three UK - 3Store Warrington
Clare
Always seem to go to Clare
Absolutely fantastic and very enthusiastic
Knows everything to help us
Amazing knowledge on phones
And knowledge on deals and offers
So lovely and we recommend using her every time
Always laughs with us

Resposta da Three UK - 3Store Warrington
Clare and 3 were fabulous. As a loyal customer of 3 for 23 years they just keep getting better.
Clare is knowledgeable gets great deals, is thorough and really friendly and helpful. I trust her her to get nothing myself and my family the best deals. 100% recommend 👏👌

Resposta da Three UK - 3Store Warrington
Ritesh was very helpful and polite.
Thank you very much
Stuart Barnes

Resposta da Three UK - 3Store Warrington
Hannah was professional , advised me and gave me a friendly service with a smile

Resposta da Three UK - 3Store Warrington
Saad was very professional nothing fazed him great service and polite a aset to your company

Resposta da Three UK - 3Store Warrington
I enjoyed every bit of the service Hannah gave me, she’s amazing.

Resposta da Three UK - 3Store Warrington
My stay at the 3 store was Satisfactory by Hannah

Resposta da Three UK - 3Store Warrington
After dropping and breaking my phone and needing to get a new phone same day, Clare was amazing! She was very professional, but personable too. She had a lot of patience and her product knowledge was amazing.
I did find the phone cheaper at a competitor however Clare’s customer service made me go with Three.

Resposta da Three UK - 3Store Warrington
I went into the Warrington Three store expecting a fight, having had a complete nightmare on Three’s online chat the day before. The online agent was relentlessly trying to push me toward Vodafone products and insisted on selling me fibre when I specifically wanted Three's 5G Home Broadband. They even falsely claimed I couldn’t get the switcher credit for moving my broadband over to 5G. The online experience felt pushy, unhelpful, and almost made me walk away from Three entirely after my contract ended.
What a complete night-and-day difference in the store! I walked in knowing exactly what I needed—a new contract for two SIMs and 5G Home Broadband. The staff were absolute stars. They actually listened to what I wanted, didn't try to pressure or upsell me on things I didn't ask for, and sorted everything out effortlessly—including the switcher credit with zero hassle.
I walked out completely sorted and extremely happy. Outstanding customer service from a team that actually cares about what the customer needs. Highly recommended!

Resposta da Three UK - 3Store Warrington
Ritesh was a very helpful young man he really helped me with things I didn't understand

Resposta da Three UK - 3Store Warrington
Really positive experience in store today both Nathan and Rachel has been incredibly helpful.

Resposta da Three UK - 3Store Warrington
Ritesh was really helpful and sorted what i needed quickly.

Resposta da Three UK - 3Store Warrington
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