Tiger of Sweden Opiniões 

144
•
TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Bought a black leather belt from Tiger of Sweden for 800kr. After close to two years of normal wear it started bleeding dye onto my shirts. I assumed for a while that something else in my wardrobe... Ver mais

Classificada 1 em 5 estrelas

Fick intrycket att varan fanns i Sverige, det stod snabb leverans inom Sverige men de skor som jag köpte levererades från Dongguan i Kina så leveranstiden utanför Sverige var inte snabb. När jag genom... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Preis-/Leistungsverhältnis passt nicht. Eine Jeans mit Originalpreis EUR 149,00 reißt 1 Jahr nach dem Kauf bereits an den hinteren Hosentaschen aus (nicht sehr oft getragen). Ein teurer Rollkragenpu... Ver mais

Classificada 5 em 5 estrelas

Har varit i Tiger of Sweden i Malmö centrum några gånga, och måsta säga att där har varit helt otroligt gott bemötande varje gång. Fantastisk service från start till slut och de gör allt för att hj... Ver mais

A empresa respondeu

1,8

Mau

TrustScore: 2 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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1,8

Todas as opiniões

(144)

3 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Belt stained my shirts and white pants

Bought a black leather belt from Tiger of Sweden for 800kr. After close to two years of normal wear it started bleeding dye onto my shirts. I assumed for a while that something else in my wardrobe was the culprit, until I wore white pants and walked around with black smudges all over them.

By the time I figured out the belt was the cause, six shirts and a pair of white pants were stained, several of them washed and ironed before I knew, so the dye is now heat-set and likely permanent. Replacing those pieces puts the real cost of this belt closer to 4000kr.

At this price point I expected a properly finished leather belt that would hold up to normal use. Disappointing quality for a brand that positions itself as premium.

4 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

Poor customer service. Package was never delivered. They refused any responsibility. Unapologetic follow-up. The postman for the building thought this was a fly-by-night operation and was likely on its last breath.

7 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Usel kvalitet och usel kundtjänst

Kvalitet som blivit sämre och sämre. Har flera tröjor som spruckit i sömmarna. Försökte reklamera ett par byxor som jag haft i 3 månader. Dessa hade spruckit i båda fickorna. Blev erbjuden 20% på nästa köp.

Mailade en hel förmiddag med antingen en AI-agent eller en människa som klistrade in färdiga standardiserade svar gång på gång.

Försökte ringa men blev bortkopplad för de hade ingen tillgänglig medarbetare.

Har handlat på Tiger i 20 år men nu är det tyvärr slut med det. Finns bättre kläder till samma eller bättre pris.

31 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Styr unna

Styr unna! Har nå brukt tre uker på levering. Ingen som hjelper til å finne pakken min, STYR UNNA

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love the Jeans and suit quality

On a recent trip to South Africa I stopped by a ToS store in Sandton and was helped by a lovely store sales person. She found some truly amazing fitting items and was very attentive, the quality of the jeans and suit that I bought are fantastic and I have gotten a lot of wear from them already, highly recommend!

22 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Messy Online System

I found a coat I quite liked at one of Tiger of Sweden's retail locations but wanted to get it in a different color, which created a series of problems for me.

The in-store employee let me know that they maintain a completely different system for online retail so they couldn't just order me the jacket I had just tried on in a different color, and that I would have to order it myself.

I did this, but was shown different color values in my order confirmation on the site and in email.

I reached out to customer service and the agent cancelled my order rather than fixing it for me, telling me I would have to re-order.

I did this, and had the same exact problem happen to me again.

Reached out to customer service a second time about this and a different agent told me they looked into it and that my order was actually correct, despite what the email said.

Then I heard back from the first agent who had cancelled my order yet again, telling me to place the order a third time and offering me a discount code. Can't do that, as the jacket's now sold out in the color/size combo I tried to buy twice.

From these interactions, I'd imagine there's a lot of cost-cutting and outsourcing at this place that's led to some real organizational challenges. It seems like customer service isn't actually empowered to help customers.

Ultimately, I haven't lost any money and have probably saved myself time/grief looking at other reviews here, since I never had to return the incorrect garment they were going to send me.

27 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Preis-/Leistung stimmt nicht, schlecht gewordener Service

Versand für 5,99 nach Deutschland habe ich bezahlt trotz einer Bestellhöhe von mehr als 200 €, nun soll ich 9,99 für die Retoure bezahlen. Einst habe ich ganz häufig bei Tiger of Sweden bestellt, aber nun ist Schluss! Vor allem weil die Preise so enorm gestiegen sind und meiner Meinung nach das Preis-/ Leistungsverhältnis nicht mehr stimmt. Und nun auch noch ein katastrophaler Kundenservice. Schade

3 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Super Qualität!

Super Qualität!
Endlich eine Jeans die auch nach längerer Tragezeit ihre Form behält :)
Aber lieber eine Nummer größer bestellen, Jeans fallen sehr klein aus (wird aber auch von der Firma so angegeben).

26 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Wenn man doch nur 0 Sterne geben…

Wenn man doch nur 0 Sterne geben könnte... für den Versand und Rückversand wurden mir im gesamt 32€ verrechnet

Früher mal war ich mit dem Service von Tiger of Sweden wirklich zufrieden. Es ist schade zu sehen wie sich eine Marke zum negativen verändern kann.

Ich werde keine Bestellungen mehr tätigen.

2 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Wirklich schrecklich

Wirklich schrecklich, die Servicegebühren. Versand kostet 9,99 Euro und wenn die Hose nicht passt, der Rückversand auch noch einmal 9,99. Also am Ende fast 20 Euro bezahlt und keine passende Jeans. Wobei die Hose auch wirklich nicht passen konnte. W34L32 war viel zu weit und viel zu lang.

Schade, ich bestelle da also nicht mehr.

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

the worest ever.

it has been second that i buy suites from Magasin TIGER OF SWEDEN. the bigest mistake ever the worest quality ever...

and the service is even worest ..

i don not recomend to buy tiger of sweden

12 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Der Kundendienst ist eine KATASTROPHE

Der Kundendienst ist eine KATASTROPHE. Bei der letzten Bestellung eines Paar Herrenschuhe wurden mir zwei Schuhe für zwei linke (!!!) Füsse gesendet. Das Porto für die Rücksendung (aus der CH) musste ich selber bezahlen.
Bei der jetzigen Bestellung berechnet mir UPS sFr. 74.25 (drei Hemden für ca. sFr. 400.00), obwohl die Sendung eigentlich portofrei wäre.
Ich habe die letzten Jahre für x-tausend sFr bei dieser Firma bestellt, weil mir die Kleider eigentlich gut gefallen.
Aber jetzt ist Schluss.

14 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Declining quality, poor service

I've been buying Tiger clothing for 20 years - the quality (workmanship, material, jackets with only one inside pocket, etc.) has been deteriorating badly for some time now. This is also confirmed by retailers. Complaints about defects are quite brazenly dismissed. What a loss!

1 de junho de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hello Mike,

We appreciate and thank you for taking the time to review us. As we always strive to hear our customers' feedback, so we can improve our customers experience!

I am truly sorry to hear that you are disappointed in the quality. Some items get damaged due to manufacturing faults, this is very unfortunate, but they do happen on occasion. And we definitely take all claims serious if it is an obvious defect from us and not from wear and tear. So, please contact our customer care team (customercare@tigerofsweden) directly if you have a claim on an online purchase, so we can help you. If you bought an item in a retail store, you have to contact that store directly, so they can start a claim for you.

Best regards,
Tiger of Sweden

Classificada 1 em 5 estrelas

Jeans are broken on the butt in four month

Jeans are broken on the butt area after four months. Very embarrassing. Literally the quality cannot be worse. The company is a scam

5 de abril de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hello Henry,

We appreciate and thank you for taking the time to review us. As we always strive to hear our customers' feedback, so we can improve our customers experience!

We are really sorry to hear about your bad experience with your Tiger of Sweden jeans, and that is definitely not how we want our customers to feel. This sounds like a manufacturing fault, which is very unfortunate but sometimes this happens. If you bought your jeans through our online shop please send us an email to customercare@tigerofsweden.com so we can help you with your damaged item, and find a solution that works for you. If you bought your item in a retail store, please contact that store directly so they can start a claim for your damaged item. We are really sorry about the inconvenience regarding this, so please let us know if there is anything we can do to help!

Wishing you a lovely day!

Best regards,
Tiger of Sweden

Classificada 1 em 5 estrelas

I'm appalled by the low quality of this…

I'm appalled by the low quality of this so-called premium brand. I own a trenchcoat and a pair of dress leather shoes from Tiger of Sweden. The trench coat I've had to had sewn/mended every season going on ten years now. From buttons falling off to holes in the pockets to bigger things requiring tailoring, it's a mess of a coat. And not even a warm one, at that.
The leather dress shoes looked like garbage after less than six months' use. They did not keep their color at all and are just generally uncomfortable. The leather quality is really bad.
ToS used to be a quality brand one could depend on. It is no longer, and I have decided to go elsewhere.

10 de março de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hello Henrik,

We appreciate and thank you for taking the time to review us. As we always strive to hear our customers' feedback, so we can improve our customer service!

We are really sorry to hear about your bad experience with your Tiger of Sweden products, and that is definitely not how we want our customers to feel. This sounds like a manufacturing fault, and unfortunately this is something that happens to all brands, which is very unfortunate. Please note that we always recommend customers to contact our customer care team at customercare@tigerofsweden.com if you have a claim on a purchase bought in our online shop, or contact the store directly if you bought your items in a retail store. This is so we can assess the damage and help you in the best way possible with your damaged item, either with an exchange to a brand new item, or by a refund, etc. We are here to help!

We always want our customers to be satisfied with their Tiger of Sweden products, so please don't hesitate to contact us if you need any help with an order. It is also always recommended to read our "care guide" on our website, to see how you can best care for your items to give them a long life.

Wishing you a lovely day!

Best regards,
Tiger of Sweden

Classificada 2 em 5 estrelas

Dårligt retursystem

Jeg var meget tilfreds med mit køb, men blev lidt skuffet, da jeg skulle returnere en del af min ordre. Returneringen er besværlig og, det var ikke muligt, at returnere en online-ordre i deres fysiske butik.

5 de março de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hi Alexander,

We appreciate and thank you for taking the time to review us. As we always strive to hear our customers' feedback, so we can improve our customer service!

We are sorry to hear that you experienced some difficulties with returning your order. Yes, unfortunately our retail stores do not have the possibility to return online orders and vice versa, since we have different order & payment systems. Hopefully, this is something that we can change in the future, since we always strive to make things easier for our customers. To return an online order, you can simply return any desired items by using the included return shipping label that was included with your parcel. We also just launched a new website and have now integrated an online return portal, so customers can easily and fast register their returns online and also print their return labels directly from the site. This is a solution that we are hoping will make returns easier for our customers.

If you ever have any questions or need any help with an online order don't hesitate to send us an email at customercare@tigerofsweden.com

Wishing you a lovely day!

Best Regards,
Customer care team

Classificada 5 em 5 estrelas

Har varit i Tiger of Sweden i Malmö…

Har varit i Tiger of Sweden i Malmö centrum några gånga, och måsta säga att där har varit helt otroligt gott bemötande varje gång. Fantastisk service från start till slut och de gör allt för att hjälpa allt de kan. Det är här jag kommer att köpa mina kläder framåt!
Stort tack till personalen i butiken.
Mvh.
André

10 de fevereiro de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hej André,
Vi uppskattar och tackar dig för att du tar dig tiden för att lämna ett omdöme om oss. Då vi alltid strävar efter att få höra våra kunders synpunkter, så vi kan förbättra vår kundservice!

Vad roligt att höra att du har fått ett trevligt bemötande i våran butik i Malmö, då detta är alltid något vi strävar efter. Vi hoppas att du är nöjd med dina nya Tiger kläder!

Önskar dig en trevlig dag!

Tiger of Sweden
Customer care

Classificada 1 em 5 estrelas

Betald vara som inte levereras

Får inte mina betalda varor som jag beställde i höstas. Aldrig mer något köp hos Tiger of Sweden!

23 de janeiro de 2024
Opinião espontânea
logótipo da Tiger of Sweden

Resposta da Tiger of Sweden

Hej Birgitte,
Vi uppskattar och tackar dig för att du tar dig tiden för att lämna ett omdöme om oss. Då vi alltid strävar efter att få höra våra kunders synpunkter, så vi kan förbättra vår kundservice!

Det verkar som att du har beställt från tigerstockholm.com och inte oss på Tiger of Sweden. Tyvärr är det två olika företag. Vi har fått information om att vissa hemsidor tyvärr uppger sig för att vara oss och använder vårt varumärke. Men vi jobbar med att stänga ner dessa sidor och vi uppskattar all information vi kan få om man upptäcker detta. Vi tycker att det är jättetråkigt att se att kunder råkat ut för detta, då vi inte har någon koppling med Tigerstockholm.com.

Tveka inte att kontakta vår kundservice på customercare@tigerofsweden.com om du har ytterligare frågor.

Önskar dig en fortsatt fin dag!

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