Tile Mountain Opiniões 

Dreadful service. Tiles all different shapes. Poor

Ordering was easy and delivery was very quick. The goods arrived on a pallet and not one tile was broken. We has since raised queries about laying floor tiles and gotaa good and quick response. Having been a few tiles short we re-ordered a small amount which again arrived very quickly and no breakages. Postage was reasonable too.

Karen was very helpful during our conversation and made the ordering a very simple task

Rabia Idrees provided excellent customer service. She was very efficient and resolved the concern I raised quickly and professionally, resulting in a very positive outcome. really appreciated her helpful approach and the way she handled everything so smoothly. Thanks Rabia for your excellent support.

Scott was very helpful and stayed in contact making sure I had everything I needed, quickly answering any queries I had. Fast delivery and I actually found it easier ordering online and dealing with Scott than ordering instore. A very personalised experience and great comms going above and beyond. Thanks Scott :-)

Always great products just wish more were stocked in store

Good helpful service

The tile samples you sent me were really good- I will keep them- they are great!
Thanks so much for posting the samples.
Bye

Brick slips for my kitchen , well priced and look great too. Quick delivery and good communication from all

On the plus side we’re very happy with the tiles themselves, they look great and appear to be of good quality.

The customer service is efficient and quick to reply and action things, so that’s good too.

The downside though is the appalling rate of breakage on deliveries and the refusal to offer a full refund.

The first order that we placed wasn’t delivered when expected, it was a day late, and then when it finally arrived the tiles were all smashed to pieces. The company did redeliver the next day so all good in the end.

We then ordered 4 more of the tiles a couple of weeks later. This time 2 out of the 4 tiles were broken. As it turned out we could make do with 2, but the company would only refund us for 1 broken tile (50%)! It seems petty on their part and left a sour taste considering we’d spent so much money with them and the problems were their fault.

Excellent service and quick delivery

Really good service, great tiles at a great price. I made a mistake on the delivery date and phoned them up and they sorted it immediately. I would use again. Love my Carrera marble tiles and bathroom looks great!

Scott helped me with a replacement delivery and it was super simple.

Quick response

Misbah has been so helpful with all my questions regarding measurements and delivery dates plus the vehicles that are used for narrow lane access.
I will be placing an order!

love the samples and will be placing an order.

Really easy to deal with. Rang up to place an order for collection. Whole thing dealt with and collection arranged for the same day.

Easy to use website & great delivery time on orders.