Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the comp... Ver mais
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Leia as opiniões dos outros
From the moment i walked in to book my car for windscreen washer repair the team made me feel so welcome. im quite a shy person and they made me feel so at ease The whole team were so incredibly f... Ver mais
I was delayed on route to my appointment and phoned them to let them know. It was fine and there was a friendly welcome when I did arrive. Kaci on Peugeot Service was really helpful and kept me inform... Ver mais
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked Kaci on collection was great, quick and easy collection
Informações sobre a empresa
- Concessionário auto
- também em
- Bate-chapa
- Concessionário de carros usados
- Concessionário de veículos motorizados
- Loja de mecânica automóvel
- Mecânica automóvel
Escrito pela empresa
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Informações de contacto
West Mayne5, SS15 6RW, Basildon, Essex, Reino Unido
- 1268977457
4,5
Excelente
51 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent customer service.
Visited Toomey Basildon Peugeot today,was helped by two very professional & friendly Salemen Ben Hughes & Jose.Nothing was too much trouble & it was a pleasure to have met them A1.A credit to the company 👍🏻 Kym & Colin.
9 de junho de 2026
Opinião espontânea
Resposta da Toomey Motor Group - Toomey Peugeot Basildon
Hello Kym,
Thank you for sharing your positive experience with our team at Toomey Basildon Peugeot. We're happy that Ben and Jose provided you with excellent customer service, making your visit a pleasant one.
Kind regards, Peugeot Toomey Basildon.
Resposta da Toomey Motor Group - Toomey Peugeot Basildon
Hello Tina,
Thank you for taking the time to share your positive experience with us! We're glad to hear that our quick turnaround and friendly staff made a great impression on you.
Kind regards, Peugeot Toomey Basildon.
Great team of service advisors in…
Great team of service advisors in Lauren and Owen plus Robert Murdoch as our service technician.
19 de março de 2026
Opinião espontânea
car purchased may 2024 Peugeot 3008
car purchased may 2024 have had nothing but trouble Battery kept draining (parasitic drain) doors wouldn’t open, electrics all over the place, driver panel shows engine oil pressure fault turn off engine. RAC confirmed and an external service report suggests all ok. still got the fault error on screen. and noe we can’t tell how much petrol in tank. Toomey peugeot not interested in helping us. Got to the stage we don’t know what to do after 2 years of worry. November ‘24 to date
8 de março de 2026
Opinião espontânea
Resposta da Toomey Motor Group - Toomey Peugeot Basildon
Dear Elizabeth,
Thank you for taking the time to share your experience. We’re very sorry to hear about the ongoing issues you’ve experienced with your vehicle. We completely understand how frustrating this situation must be.
This is certainly not the experience we would want for any of our customers, and we’re sorry to hear that you feel unsupported.
We would really like the opportunity to look into this matter further for you. Please could you contact us directly at customerrelations@toomeymotorgroup.co.uk with your vehicle registration and contact details so that we can review the matter in detail and work towards a resolution with you.
We appreciate you bringing this to our attention and hope to hear from you soon so we can assist further.
Kind regards
Toomey Peugeot Basildon
Kaci and James were excellent
Kaci and James were excellent. Very polite and professional.
26 de fevereiro de 2026
Opinião espontânea
Utterly inept
Utterly inept. Had a really poor experience with them, mainly due to utter lack of communication. Left a review on Google. They reached out to me. The communication has continued to be far below the bar, being ignored, and STILL lacking a response to the ORIGINAL enquiry. Beyond useless. This review, along with my Google, is 100% fair and deserving.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Toomey Motor Group - Toomey Peugeot Basildon
Dear Chris,
We are genuinely sorry to read your comments and to learn that you feel your experience has fallen short of expectations.
This is certainly not the level of service we aim to provide, particularly in relation to communication, which we recognise is fundamental to delivering a positive customer experience.
Our Aftersales Director has emailed you directly and is keen to fully understand your concerns, address the original enquiry, and work towards a constructive resolution. The intention is not simply to respond, but to ensure that your outstanding query is properly reviewed and resolved without any further delay.
We appreciate you taking the time to share your feedback and would welcome the opportunity to restore your confidence in our service. Please do respond to the email so that we can move matters forward appropriately.
Kind regards
Toomey Peugeot Basildon
Excellent service from Shannon and kaci
20 de fevereiro de 2026
Opinião espontânea
Prompt and polite
Really polite and helpful. Car was sorted promptly and hot drinks offered while we waited. Thank you
13 de fevereiro de 2026
Opinião espontânea
Great communication and easy to book in
Great communication and easy to book in
12 de fevereiro de 2026
Opinião espontânea
Perfect staff really helpful
12 de fevereiro de 2026
Opinião espontânea
Quick service and helpful and kept me…
Quick service and helpful and kept me up to date on all what was happening
3 de fevereiro de 2026
Opinião espontânea
The service advisor Kaci is a credit…
The service advisor Kaci is a credit you your team! Great experience at Peugeot Basildon
22 de janeiro de 2026
Opinião espontânea
Easy drop off for a service today
Easy drop off for a service today, courtesy car very nice. Car service complete and ready to collect by lunch time. Great service, Kaci and Michael were very helpful 😊
22 de janeiro de 2026
Opinião espontânea
Shannon on arrival and keeping me…
Shannon on arrival and keeping me updated was amazing. Lots of clear info and service completed before the time I asked
Kaci on collection was great, quick and easy collection
21 de janeiro de 2026
Opinião espontânea
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