Malcolm, who works as a sub for TSG was absolutely brilliant with my Starlink install. He explained everything about the install so we could agree on the best location and explained each stage as he w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Malcolm, who works as a sub for TSG was absolutely brilliant with my Starlink install. He explained everything about the install so we could agree on the best location and explained each stage as he w... Ver mais
A empresa respondeu
Got a call from TSG saying they'd had a cancellation and could install or Starlink within the next hour. Agreed and within minutes was contacted by Craig who confirmed his ETA. A first class inst... Ver mais
A empresa respondeu
Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related... Ver mais
A empresa respondeu
I’ve worked with many engineers, but Chris Thornton is easily one of the best. We had several ongoing issues with our music and TV systems, and Chris handled everything with total expertise. He is inc... Ver mais
A empresa respondeu
The Total Support Group otherwise known as ‘TSG’ provides clients with an award winning ‘one stop shop’ solution to all of their signal requirement needs!
Reino Unido
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I had been without TV signal for weeks and as soon as Chris Thornton arrived he knew what the problem was. Chris (and his MD Alistair who signed off the required work needed within minutes) went out of his way to fix the issue straight away. Chris was such a lovely, professional guy! I can't thank him enough!

Resposta da Total Support Group Ltd.
Helpful, courteous

Resposta da Total Support Group Ltd.
Outstanding service! Kept me up to date throughout, patiently explained how the antenna worked. Made sure I knew what was going where and installed it exactly as required.
Could not fault them. Thank you!

Resposta da Total Support Group Ltd.
Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related issue. Sorted the job quickly & efficiently. Polite & tidy worker who got our freeview running. Couldn't recommend him highly enough. A credit to his employer.

Resposta da Total Support Group Ltd.
I was very impressed with Malcolm, he spent the time to understand why our internet wasn't working properly and tried multiple antenna locations around the property in order to get the best signal possible. We now have better internet than ever so we are very grateful! He was very friendly and polite (and good with our dog who is always desperate to say hello).

Resposta da Total Support Group Ltd.
Craig, was simply superb! Timely, personable and professional to a tee. TSG should give him a pay rise! Faultless performance- many thanks indeed.

Resposta da Total Support Group Ltd.
Excellent service from start to finish. Craig was professional, knowledgeable and helpful. He was prompt, quick and tidy in his work and I am delighted with the difference the aerial he fitted has made. Many thanks to Craig.

Resposta da Total Support Group Ltd.
Absolutely fab service from first call to Craig the engineer coming out to install equipment. Craig did a fab job and was very professional and friendly. Done a very tidy job.
Thank you TSG

Resposta da Total Support Group Ltd.
Chris Thornton was fantastic, he sort my parents new aerial without any problems. He was very professional, helpful, kind and informative.
Thank you Chris

Resposta da Total Support Group Ltd.
EE instructed TSG to fit a 5G antenna for me at my request. TSG came out and fitted the antenna at my property as scheduled. The signal seemed fine but not long after TSG left the signal fluctuated. I called EE and TSG came out again and managed to find the sweet spot for the antenna. I am now getting 300 mbs through 5G.
The engineer was very friendly and went out of his way to ensure I got the signal and speeds I wanted.
Great company and would happily use again.

Resposta da Total Support Group Ltd.
Chris Seaman Engineer was totally professional, and clearly was n expert in his field. He immediately diagnosed the TV issue which he resolved expertly and quickly. He is a credit to your Company

Resposta da Total Support Group Ltd.
Alex Burling resolved my problem quickly, efficiently and retained his polite and helpful manner even though he had to erect a new aerial on my roof in temperature approaching 40o. Well done Alex and thank you.

Resposta da Total Support Group Ltd.
Excellent service from a professional, efficient and friendly company.

Resposta da Total Support Group Ltd.
We’ve moved to a very rural location with dreadful broadband so Malcolm installed an aerial in the loft and helped with advice over the next few days, all much appreciated by us.

Resposta da Total Support Group Ltd.
Brent Hood.
Ariel engineer visited our house today to rectify the TV signal causing the TV to keep pixelating . Brent explained a step by step account of what he was doing, had TV up and running very quickly. he was polite and well mannered engineer. A credit to himself and the company he work for. Well done.

Resposta da Total Support Group Ltd.
An excellent service. Very polite and informative engineer. Explained everything he was doing. Very professional. Very tidy. Cleared everything up and put television back in place before he left.would definitely recommend and use again.

Resposta da Total Support Group Ltd.
Malcolm came fix a TV arial which was not working. The issues were a little complicated. He worked through these methodically and kept us well informed about the options he selected to fix the problem - which was fixed successfully.

Resposta da Total Support Group Ltd.
Malcolm came to connect our aerial for BT. He was experienced and knowledgeable and took time to explain the work he was doing. He was very friendly and also offered advice. Definitely recommend and will be keeping his card for any future installations!

Resposta da Total Support Group Ltd.
We had a problem accessing all freeview channels. Malcolm identified a couple of problems with the aerial straight away and fixed the issue to leave us with a full strength signal and all freeview channels. We would strongly recommend his service. Professional and friendly.

Resposta da Total Support Group Ltd.
Malcolm was the one that turned up to sort out the BT problem and sort it out he did.
Very experienced and helpful and went the extra mile to make sure everything was as it should be before he left.

Resposta da Total Support Group Ltd.
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