Total Support Group Ltd. Opiniões 

682
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Malcolm, who works as a sub for TSG was absolutely brilliant with my Starlink install. He explained everything about the install so we could agree on the best location and explained each stage as he w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Got a call from TSG saying they'd had a cancellation and could install or Starlink within the next hour. Agreed and within minutes was contacted by Craig who confirmed his ETA. A first class inst... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Top class service. We made a late call on a Friday for support & call returned by TSG that day which I'd not expected. Great service by Brent who walked into a stressed Mam dealing with a non related... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve worked with many engineers, but Chris Thornton is easily one of the best. We had several ongoing issues with our music and TV systems, and Chris handled everything with total expertise. He is inc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de televisões

Informação fornecida por diversas fontes externas

The Total Support Group otherwise known as ‘TSG’ provides clients with an award winning ‘one stop shop’ solution to all of their signal requirement needs!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

682 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(682)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent job

Malcolm did a great job installing our aerial. He took time and effort to find the solution that would give us the best signal and it works a treat. Friendly and professional, we would highly recommend.

25 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Sally

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Friendly, professional service

Marholm was friendly, professional and efficient when installing my new aerial and interacted with my grandson. He kept me informed as to his arrival time and this was most helpful. I would be happy to recommend

23 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Lyn

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm sorted my aerial today.

Malcolm sorted my aerial today.
He booked the appointment with me direct and was really helpful. He turned up on time and has done an excellent job...I now have a TV that works for the first time in a month.
Very grateful to him.

21 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Sharon

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm came to our home to fit an…

Malcolm came to our home to fit an aerial in the loft, absolutely excellent customer service, I highly recommend!

14 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Rachel

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm was a nice guy and meticulous

Malcolm was a nice guy and meticulous. Also our broadband upload and download speeds look significantly improved, also went the extra mile to help. Would highly recommend

10 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afetrnoon James

Many Thanks for taking the time to leave a review, I have passed your comments to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

As a result of a problem with BT

As a result of a problem with BT I had an appointment with TSG made. The engineer was on time, careful and very knowledgeable.
Having described my fault he checked the existing apparatus and after a short time had understood then fixed the problem (caused by the BT "expert" failing to ask a pertinent question) Well done TSG E T Neal

7 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Evening

Many Thanks for taking the time to leave a review,

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

New external aerial cable fitted

Malcolm was the ultimate professional. Assessed the situation, discussed our needs and his thoughts. He took time to make sure the job was done thoroughly and neatly. Really pleased with the finished job.

6 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm was fantastic

Malcolm was fantastic! Neat, tidy work, done quickly and well explained. What a super star - thank you!

5 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning Victoria

MAny Thanks for taking the time to leave a review I have passed your comments onto Malcolm and Installations Manager

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm came to set up an aerial in our…

Malcolm came to set up an aerial in our new build house. He then also helped us again a few days later setting up the BT Smart Hub 2.
On both occasions he was extremely helpful. He took the time to explain everything clearly, to be sure that we understood how everything worked. We would certainly recommend him very highly.
Anne

5 de abril de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Evening Anne

Many Thanks for taking the time to leave a review I have passed your comments on to Malcolm and installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Signal issue

Malcolm was very friendly and professional. He resolved the issue we had very quickly and gave us some advice in case it occurred again. Nothing was too much trouble for him. Would definitely recommend.

31 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon

Many Thanks for taking the time to leave a review, I have passed you comments on to Malcolm and Installations Manager

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm was awesome

Malcolm came around and was awesome. Nothing was too much trouble and he problem solved everything and did all my repairs in quick time. Would have him again without question

30 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Neil

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Brilliant Service

Thank you Andy.
Very helpful and knowledge was solid. Came in checked the aerial signal and then traced back to the problem and sorted it efficiently. Andy retuned the TV and confirmed signal was 100%. Very easy to talk to so I understood more about the problem. I full appreciate the help and promptness in which they dealt with this. Thank you to BT for setting up the appointment for me they were as efficient and very supportive.

24 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Rene

Many Thanks for taking the time to leave a review, I have passed your comments on to Andy and Installations Manager

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Malcolm aerial and satellite installation

Amazing friendly service for aerial installation very professional very clean and tidy Malcolm aerial and satellite service is spot on

18 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning Gemma,

Many Thanks for taking the time to leave a review, I have passed your comments on to Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Craig was very professional

Craig was very professional, friendly, courteous. Craig was very understanding and extremely informative about what he was doing and what was set to be done and still gave more information and advice aster the job was done. Very very very happy. Thank you Craig

18 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning Ms Bullock,

Many Thanks for taking the time to leave a review, I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Rob & James - 5 stars

Rob & James 5 stars
These guys came out at short notice to fix an aerial issue with my BT installation.
Friendly, polite, straight to the task in hand, and clearly experts in their field.
Thanks.

15 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning Doug,

Many Thanks for taking the time to leave a review, I have passed your comments on to Rob and James and also Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Installation of Unit

Very helpful with friendly advice. Excellent and efficient job. Would strongly recommend.

15 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Mark and Kathryn

Many Thanks for taking the time to leave a review I have passed your comments on to Installations Team.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

New Ariel Installed today by Billy

I have had a new Ariel installed today by Billy from TSG.
Total professional, perfect service, very efficient, very knowledgeable about product and installing Ariel and BT tv box's for new system.
Clean workmanship, wore overshoes on new carpet without having to be asked, no mess left everything clean, tidy and back in place, highly recommended.
Explained how to use equipment for new BT box's manner was friendly and polite, excellent customer service.
I can recommend this company as the service I have received from them has been excellent from booking, keeping me updated on times and installing the new equipment.

9 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Morning Kay

Many Thanks for taking the time to leave a review, I have passed your comments on to Billy and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Excellent friendly service from Gary…

Excellent friendly service from Gary the engineer. Arrived on time and set up our aerial with no fuss. Would recommend.

1 de março de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Wendy

Many thanks for taking the time to leave a review, I have passed your comments to Gary and installations manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Amazing service by Craig and TSG

Craig rang in the morning first thing and arrived spot on the time arranged. He came to address wearing a mask , really polite . He checked the aerial , advised there was no need to fit a new one .
Altered wiring connections to a splitter box feeding 8 aerial points , checked the signal to all points . All now receiving excellent signals (Previously poor signal). I could immediately see the difference . Craig was really informative.
So refreshing to deal with a person so honest, polite and professional. Amazing service by Craig and TSG, thank you both.

28 de fevereiro de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon David

Many Thanks for taking the time to leave a review, I have passed your comments on to Craig and Installations Manager.

Kind Regards

Martyn
TSG Operations

Classificada 5 em 5 estrelas

Aereal fitting by Malcolm.…

Malcolm came to fit our TV aerial yesterday. It was a very windy day! He was excellent and efficient, friendly and helpful. He got the aerial up and working with our TV, showing me how everything worked.

22 de fevereiro de 2022
Opinião espontânea
logótipo da Total Support Group Ltd.

Resposta da Total Support Group Ltd.

Good Afternoon Stephen

Many Thanks for taking the time to leave a review, I have passed your comments onto Malcolm and Installations Manager.

Kind Regards

Martyn
TSG Operations

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