TradeMore Opiniões 

129
TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I trusted Trademore twice and had a pleasant experience, but now the third time I have ordered a phone for my son to come by Christmas. This has still not arrived and I was not given tracking even t... Ver mais

Classificada 1 em 5 estrelas

I trusted Trademore twice and had a bad experience. I have ordered a phone for my daughter on 12/12 to come by Christmas. The phone still had not arrived and I was not given tracking information onc... Ver mais

Classificada 1 em 5 estrelas

I sent a phone to TradeMore. They sent a digital MasterCard debit card for payment. The debit card never worked - I tried dozens of times with different online retailers. I received an error message w... Ver mais

Classificada 5 em 5 estrelas

After researching this website & looking into reviews I decided to try my luck & buy my first iPhone from TradeMore. I’m glad I did. The shipping was fast. The price was extremely affordable. The cond... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de telemóveis
  2. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,8

Todas as opiniões

(129)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Unorganized, unprofessional, rip off

Leaving this here since I can't on Amazon since I canceled my order. I ordered a phone (mine is DEAD, no phone, i work from home, you can imagine how much I need one) from them on thursday of last week. Said it would be delivered yesterday. It wasn't even SHIPPED yesterday. When I emailed them asking them where it was, they took a full day to respond and when they did, said "we're investigating the issue and will keep you informed."
NOT ACCEPTABLE. when I ask where my phone that I paid for that I need is, and it's past the date of delivery and you haven't even shipped it, that response is absolutely ludicrous. It would take five minutes to look into it and make sure it was shipped promptly. Why waste my and their time sending me some b.s. that doens't even mean anything? Screw these guys.

1 de maio de 2019
Opinião espontânea
logótipo da TradeMore

Resposta da TradeMore

Hi Barbara, Thanks for your feedback. We own this issue completely and sincerely apologize for the inconvenience. We ran into an issue in our ordering system and your order was not processed in a timely manner. At this time the unit have been shipped and is in-route to you. We will reach out to you directly via email to make this right. We greatly appreciate your patience.

Classificada 3 em 5 estrelas

Not such a good experience

Not such a good experience, very poor lack of communication on their end. I sent in my iPhone 6s in great condition. I never received any emails from them for a while and when they finally return my email. Thy let me know my phone is being returned and they are not sure why. I still haven’t been notified as to why they returned my phone.

19 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Went beyond my expectations

I was selling a phone that I couldn’t use because the ringer constantly turned itself on and off and they said I would get $50 initially which I was already excited about. The package came super fast and I shipped it back to them no problem. I just got paid and I got $91!!!! That’s so amazing that they gave me more than I expected. I will be using this site in the future and recommending to friends.

11 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I never post reviews but I got such…

I never post reviews but I got such excellent service I wanted to share my experience. Sent quotes in for three old phones, two of which had broken glass faces. I was quoted $72 for an iPhone 6s and got $129 instead. Quoted $5 for a Samsung JV7 and got $15. Money went straight in my paypal and was sent notifications via email about it all. Very easy to deal with. Highly recommend!

13 de março de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I was skeptical, but they delivered, FAST

I was skeptical about sending my pristine iPhone X to this seemingly new company. They really didn't have many reviews online and the reviews they did have seemed negative. However, I got a quote for my iPhone X on 1/2/19, received the free box to ship it to them on 1/5/19, shipped it out 1/7/19, signed up for email notifications to know when it was delivered (which was 1/11/19) and received payment via PayPal the next day, 1/12/19 with the exact amount I was quoted! Very fast and accurate service. They provided the highest quote for my phone in comparison to other trade website as well. Highly recommend!

14 de janeiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Rip-off!!

Rip-off!!! I purchased an Apple Watch Series 4 in Sept. Had no idea I needed an iPhone to use it. Purchased iPhone to use iWatch. Hated the iPhone as I have always used android, so went to Trademore to sell watch. They offered $260 so I sent it in. Once received they changed offer to $205. Said it wasn't as described. They returned to me without my charger and wristband worth $130!!

14 de dezembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

My experience

I bought an iPhone 6 124gb for $145 October 2018 from TradeMore. Description said iPhone had scratches, signs of wear. iPhone arrived with a noticeable scratch on screen which did not affect viewing too much. Acceptable. iPhone worked well for 3.5 weeks then screen no longer responded to touch. (Due to scratch?) Contacted TradeMore returned iPhone with in 4 week return window. Got $145 returned within 3 weeks. Less stars for the inconvenience of a phone that did not last long. Had I been outside the 1 month return window, I don’t believe I could have returned the iPhone. It needed screen replacement. I would use TradeMore again however. They did not intentionally sell a bad phone to me. older iPhones, like everything, wear out.

20 de novembro de 2018
Opinião espontânea
logótipo da TradeMore

Resposta da TradeMore

Hi Greg, Thanks for your feedback. We're truly sorry for this issue and the inconvenience of going through a returns process. We would like to assure you that we stand behind our products and customers. We take your feedback seriously and continue to improve our process and customer experience. Let us know how we can help make this a 5 * experience.

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